Hi all, We changed our Encryption dashboard in Sophos Central a little while back and would love to get your feedback on it. How does it compare to the old dashboard? Is it easier or more difficult to use? Please post your comments here. Cheers, Dan.

I'm trying to install Sophos endpoint on a device but it keeps stopping at the download section with the below error message: Installation failed. Could not download software. Any ideas of what could be causing this?

Hi All, Some customers, located in the west coast region of the US have reported issue trying to access Cloud.Sophos.com and Central.Sophos.com. The issue seems to be regional, if the same customer tries to access the site from a server in a different…

We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK. I know during the events we get messages for such EVENTS of fiddling with the CONTROLS…

Have Sophos endpoint protection with intercept x installed on a laptop. I repeatedly have this error - Safe Browsing detected browser Internet Explorer has been compromised The user does not use IE or Edge. He uses only Firefox and still this message…

Hi team, I'm trying test the AD Sync for sophos central but I don't found in the documentation some information about supported plattforms for the agent. Can I use the AD sync in all of Windows server plattforms?? Thanks a lot! One.

Hi, I don't know how to make this. After multiple searches and reboot attempts have been made, no solution found ! Sophos says that uninstall resolve issues. For me, is opposite :( Tamper disabled, script uninstall, ... Thank you for responds…

Hello! Recently Sophos Central started with all of our computers that run Windows 7 32 bit, having a BSOD on log off. As soon as a user logs off, it blue screens. Also, when a user tries to log in via Citrix, they get "An internal error occured…

I am not sure why Root Cause link is missing in my sohpos central page. I want to investigate the malicious traffic alert i am getting. What happened: Malicious traffic detected: 'C2/Generic-B' at 'C:\Windows\SysWOW64\svchost.exe' (Technical Support…

What we understand when a high alert is triggered is an immediate intervention, However when it comes to have an automated Ticket creation for these alerts then we have issues like Multiple Cases created for Same Alert, Etc. What is the best way…

We're running Citrix 7.15 on Server 2016 with Server Protection, managed by Central Cloud. Using PVS to deploy servers, they all boot from the image and take a personality on boot, this is all working fine and the PVS targets appear in Central console…

Can anyone offer any advise on this? I have SCEP configured, and Sophos Central can talk with the NDES server when configured in SCEP. I've added a new device profile with the WiFi SSID, and set the authentication to EAP-FAST as per our WLC is configured…

From my understanding the only thing Sophos Central can do currently is basically manage the keys and turn Bitlocker on. I am wondering what the road-map looks like regarding File and Folder level encryption as well as disk encryption on machines that…

Hi, My organisation are currently reviewing some possibility of migrating our endpoints over to central and just wondered if you guys could offer some views on the advantages/disadvantages? We are a fairly large organisation with around 15,000 endpoints…

Within the Sophos Central Dashboard you will see machines report an out of date alert one day followed by an update successful message the next day. This behavior will repeat. Looking at the update logs locally there are no out of date messages and…

We recently commenced the migration of a customer from Sophos Enterprise Console to Sophos Central, and encountered some challenges that slowed down the initial deployment. Our customer has a reasonably well secured environment, and has both a good…

Hi, I have been trying to install Sophos Central Endpoint on to a Win 10 Home PC, I am getting the message "sophos installation is almost complete", I have been attempting to get it to install for a number of days, and it just doesn't seem to…

High Alert on SC Dashboard One or more Sophos services are missing or not running In This Instance We Have Hitman pro not running. Unable to Start Service - Error Below In Some Instance All Services - Endpoint Health Etc Is All Fine on Client…

Good day fellow Sophos central users, Within my company-operated Sophos central I am running into the issue of unused domain synchronized users clogging up the overview. Think of domain accounts that were generated for use as an e-mail domain or other…

Fullscreen 2055.Sophos Endpoint Bootstrap_20171005101232 install 2.txt Download 5-10-2017,12:12:32,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------, 5-10-2017,12:12:32,Information,Setup…

I'm trying to get DLP working through Central and have found something that I can't quiet believe hence this post. If I have a policy that detects content and I do a new email in Outlook and use the paperclip "Attach" icon to attach a file with sensitive…

I have a server (windows server 2016) that is stating it has been "inactive for 2+ months". It is receiving regular updates. I have uninstalled and reinstalled the client. I am still receiving the yellow (!) alert. I have looked at the logs and don't…

Hi, we are using CENTRAL products and performed the following: - on the endPoint policies we disabled WEB CONTROL feature; - created a new one Web Gateway Policy; - put it on the top; - set an user for it; - enable Web filtering and put…

In the On-Premise Sophos Console, you are able to add a comment to a device that is allowed in device control. This would allow us to know exactly which device and who it was for. In Sophos Central, there is no way to do this that we can tell, so we just…

Hey Guys, I have noticed a handful of times recently that we have had Sophos blocking certain applications from running due to Application Control policies. The interesting thing is that three in particular were not listed in Sophos Central as a …