Query to know if a user with Central device encryption has configured his password. I need your help if someone knows how to obtain that information through XDR by a query, we need to know how many computers do not have the password configured in bitlocker…

Hi There, I'm trying to activate BitLocker on USB key, but Sophos Central block the transfert of the file : FVE2.{e40ad34d-dae9-4bc7-95bd-b16218c10f72}.1 As you can see in the screen shot I created a rule in DLP to allow transfert to USB …

Hello, We're using Sophos Central Intercept X in our domain, and would like to add a policy that will prevent our users from running or copying files from external drives, e.g . USB drives. Our goal is to go one step further: we want to create such…

Hi Team, Kindly assist. I uninstalled and reinstalled a Sophos Intercept X Advanced agent on a Domain Controller but then on the reinstall the Settings tab on the Agent dashboard on the DC is enabled though the features were grayed out (the disabled…

According to Sophos KB-000035264 support.sophos.com/.../KB-000035264 it states the following "By default, Sophos Central automatically uses vendor-recommended exclusions for certain widely-used applications. You can also set up your own exclusions in…

One of your moderators recommended that I remove Sophos Endpoint Security and replace it with Sophos Home. Can someone recommend a firewall; or is that unnecessary? Besides the old Sophos, I replaced Spywareblaster with Spybot. Thank you. I just want…

Is it possible to downgrade the sophos intercept x version? Having issues with forcepoint endpoint classifier.

hi, We have recently installed endpoint on a site but we have a user who does payroll and sophos is blocking when they export / create multiple pdfs in one go. A couple work then it comes up with an error saying the process cant complete as the xxxx…

Dear, one of our users is complaining that the Sophos Web Intelligence service is having a high CPU (around 40%-45%). He'll launch a scan, to be sure, later. But does anybody has an idea why this can happen and what we can do to solve this? Jo

We use Endpoint/InterceptX and have had the occasional Sophos File Scanner Service stopped issue, but never to the extent we are now. It's been picking up in frequency and today between myself and other IT team member we've had to restart the service…

Hello everyone, I have two Windows Servers that report the HitmanPro.Alert service as Stopped. Once I open windows services and try to manually start it I get this message: "Windows coul not start the HitmanPro.Alert service service on Local…