I have to create users group without temper protection. How can I do it in Sophos Cloud?

Hello, We are working on analyzing our Sophos Central Event data, now it is a manual process in which we export the data to a csv file manually through the interface. Is there any automated way to do this? Other cloud services offer methods of extracting…

I would like to see a randomized scheduled scanning option for servers and endpoints in the policy. For instance, "scan once a week or once a month between these hours on these days". I want to scan my servers and endpoints, but I don't want them all…

Hi All, I'm wondering if there will be a MSI Installer at some point in the near future? This would be use to push the Sophos Cloud via Group Policy This would benefit a lot of people I reckon where by we can just deploy the full offline client to…

Hi, I'm monitoring 3 different mobile devices - Samsung Galaxy S4 (android 5.0.1) : here I'm able to use all 6 functions - iPad Air Space (iOS 9.3.2) & Xperia Z4 (android 6.0.1) : as I already said in the discussion title here only "Force check-in…

While installing Cloud Web Gateway, error popup "Error during install System.Exception: Unexpected response received from pre-registration." bootstrapper.log DEBUG CWGInstallerLibrary.ProcessUtils - C:\Program Files\Sophos\Cloud Network Agent…

hy, i can't access to sophos central, i need a password delivered by SMS but nothing and access by QR code doesn't work.but in trial access it's work. what I need to do? Next, the web policies don't work: i block some site but the enduser can surf…

I'm new to Sophos and am using Sophos Cloud. I synced by AD user accounts with Sophos cloud and installed endpoint on a few test users Macbooks. However when I install endpoint protection they show up in Sophos cloud as new users such as "computername…

I'm trying to find the Sophos Cloud AD Sync documentation. Trying to figuring where to get the Sophos Cloud account credentials? Is this the SophosID account?

Sophos Cloud AD Sync Utility Version 2.0.30 Trying to configure the Cloud Credentials, e-mail and password. After clicking Finish... I am running the trial version.

I would really like to enable and force two factor authentication (via SMS, etc) for all of the administrators on my Sophos Cloud account. It is very frightening to not have two factor authentication on such an important Cloud product. I can think of…

Anyone else getting "Server Error: 403" when signing into cloud.sophos.com? All of a sudden I can't see any of my computers, policies, or even download an installer package...

Hi, When playing on the Sophos Cloud and configuring some policies, I have some troubles with configuring a policy for Wi-Fi. I want my android device to have my Wi-Fi settings, so I've tried using the section 'Wi-Fi settings' when configuring a policy…

Hi, I've just installed Sophos onto an Exchange 2013 server and enabled automatic exclusions. However, it hasn't detected everything I expected it to. It has excluded exchange files on the C:\ drive but has missed nearly everything else on other drives…

When I sign onto Sophos cloud and go to the settings, the option to allow the partner to manage the account is checked. I checked the partner and it is my company, but the Sophos cloud account does not show in my list of customers. This account was created…

My company is SOC 2 compliant and working towards PCI compliance. Can we use sophos cloud as our AV solution? Is the sophos cloud PCI compliant? Thanks

I have been installing Sophos Cloud (version 9.4.2) on our Apple computers and I have one user (on OSX 10.11) stating that Sophos Web Intelligence has caused a serious slow down in her web browser. It seems to take several seconds to scan each page before…

Cannot begin install process on fully up to date Mavericks OSX machine. Used by a developer with Homebrew if that is a useful tip. Nothing in console to point to why, just wont open the app... Ideas appreciated.

Hello We are in the process of migrating our 50 devices to Sophos Cloud (from Sophos Enterprise Console). For various reasons our windows domain network contains 4 computers (not servers) that are logged on as the same domain user and run 24 hours a…

Hi, Im hoping someone maybe able to help with this puzzling situation. We have a Mac Mini running OSX Yosemite 10.10.5. For the last two days the Mac has randomly rebooted. We have put this down to Sophos. Nothing else has changed. The Console reports…

We have just started using Sophos Cloud. A computer was registered using a link from the wrong persons email. We deleted that computer from the Cloud. Now we cannot re-register that computer because of tamper protection on that computer. We cannot get…

Hi, Is it possible to apply a specific policy to a specific computer which is with others attached to the same user? Thanks

Hi, Is it possible to delete a connection in the Sophos Cloud Console? When i uninstall a computer that has already been added to Sophos Cloud Console, then i delete the user and computer in the cloud console but the connection persist. Thanks

Hi, How can i deploy a "full sophos cloud installer" that i have created like in the 121318 article with the token or the identification of a user that i have created in sophos cloud before? Can i put the identification of the user in the the SophosIntall…

For enterprise customers? International?