How long does it take a device in a Device encryption Policy to be encrypted? I've created a policy for device encryption and added a pc to that policy. How long before the device will start the process of asking for the encryption setup? I've restart…

Dear, I need to implement an endpoint solution that has EDR. Which Sophos endpoint solution already includes this feature?

Users received legitimate word files via Outlook. When received they opened and edited the attachment directly (explains the AppData\Local\Temp\NDFCE93.tmp filename) an then while then saving the file on the Windows Server SMB file share, their Sophos…

Hello, is it possible to set one "Master-Password" for the tamper protection of all user/clients? Greets Frederik

Hello, Since yesterday, I've been receiving an alert on my Central platform. The description states "ADSyncWarningEvent," with the suggested action being "Email Alert - Change frequency for 'ADSyncWarningEvent' email alerts. This will be added to your…

When will the new Windows Server Endpoint version 2023.2 be rolled out? It has been announced some time ago (The release of Core Agent 2023.2 is currently on hold due to unforeseeable issue & we're releasing Core Agent 2023.2.1 on Feb 01 which would…

Hello Community, This message appears on a file server, with the associated IP address that is said to have carried out the attack. CryptoGuard detected a ransomware attack from 192.168.X.X (client ip) The client shows the same thing, but nowhere is there…

We're seeing that issue on several new computers. I cannot find information about the error "BitLocker Hardware Test has failed on the computer". Is this a known issue? HP EliteBook 640, Intel 13th Gen. These errors are logged every day in Central…

Servus Community, is there a current list or white paper listing all currently filtered translators who are blocked by default in End Point Protection with the Web Filter 'Translators & Proxies'? I'm particularly interested in whether the website of…

We're trying to let Mac Endoints retrieve their 802.1x machine certificate for wired connection from AD domain controllers. Sophos EP is installed. This is always failing. We're suspecting Sophos EP is not letting the mdm extension successfully connect…

Buenas tardes Amigos Tengo el siguiente error en la instalacion, creo que ya he crrado reglas en el firewall con direcciones FQDN para las conexiones Fullscreen EEROR COONEXION.txt Download + umask 077 + echo 'This software is governed…

Hi, I have trouble on installation of sophos, installation not continue because of error. Is there any solution for this? thanks ...

Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…

Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…

Endpoint Installation Failed

The Sophos Scan services stops running sporadically even though all permissions are set. We use MDM to deploy Sophos Endpoint to a number of Macs running macOS 12 thru 14. When Sophos is deployed, we can confirm all services are running and have the green…

Hello, We've been using Sophos for two years now. However, for the first time, we're encountering an issue during installation. An error indicates that the following privileges are missing: SeSecurityPrivilege. We've tried installing with a domain admin…

Hi team, we are using Intercept X Advanced for Server. I am working for Genesys telecom labs. I would like to know the steps how to configure an alert for the license limit. We have a situation that [regarding licensing] usage value exceeds the limit…

Estoy presentando un problema con mis servidores linux. Tengo varios servidores que no cumplen requisito del Kernel y por ende están alarmados porque " No iniciado: Sophos Linux Runtime Detections ". Según el material leído, la recomendación claramente…

Contexto: Sophos Central. Linux Sophos Server Protection For Linux Necesito saber la versión de agente de todos mis equipos linux de forma masiva. Existe la forma de realizarl la consulta a través de Live Discover?

Hola Saludos a todos Estoy intentando hacer una instalación , pero me sale el siguiente error. Gracias INFO [6143451072] root <> Logger suldownloader configured for level: INFO INFO [6143451072] suldownloader <> SulDownloader 1.2.6 started INFO [6143451072…

We're trying to install a new Agent and are getting trouble: Error fetching data from https://dci.sophosupd.net/update/4/1a/41aea06e7cf0d70e17fc260874fb911c.dat That host cannot be resolved. No DNS entires! That will be a global problem. Installer…

Hello everyone, Is anyone else getting "High-Risk" detections "WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1" from Adobe Creative Cloud? "parent_path": "C:\\Program Files\\Adobe\\Adobe Creative Cloud Experience\\libs\\node.exe" SHA256( node.exe) : 17fd75d8a41bf9b4c475143e19ff2808afa7a92f7502ede731537d9da674d5e8…

Leap year bug guys? Seeing more and more reports of Browser warning NET:ERR_CERT_DATE_INVALID its the Sophos Endpoint RSA Root with a date of 1/1/1601 Meaning its the SSL/TLS Inspection feature - turn it off and the problem goes away... Ouch!

I am trying to install Sophos endpoint Protection using a fresh download of the installer Version 1.19 from Sophos on a fresh Windows10 Client. This client is fully patched and updated and using TLS 1.2. I have tried using Sophos Zap, I have tried all…