I've exactly the same issue than in this post: https://community.sophos.com/intercept-x-endpoint/f/discussions/136947/uninstallation-failed-update-is-currently-in-progress?ReplySortBy=CreatedDate I've tried deleting the registry entry from this…

Hello, I need help to uninstall the Sophos software from my laptop. I deleted the laptop device from the online Sophos account, because the installation did not complete correctly. Now, when I try to uninstall it, I have this error message "Tamper protection…

Hello all, Today I run SophosSetup.exe as administrator, the network is internet , but the installation failed (prompt: Failed to extract the installation package). i tried many times , it still failed, anyone who knows why?

Hi, we are getting above quote from vendor ----SMB-RR-Server Protection InterceptX we are using on-premises server. how to install in physicals and virtual machine if both are present in same machine and its required same software or different.…

hi all, how do i install sophos endpoint protection but miss pcs with it already on https://doc.sophos.com/central/Partner/help/en-us/Help/Deployment/WindowsCommandLine/index.html#message-relays do i need to add "no competitor removal" to miss all…

####Sophos HitmanPro Alert Initial install log 20231115T013935 2023-11-15T01:39:40.6403111Z ERROR : SetupPluginCommand::onRun() failed with ComponentInstaller::InstallError: Failed to install component(s): hmpa64 2023-11-15T01:39:40.6403111Z INFO :…

Hello, Server protection is unable to install on the server 2019 "Failed to download the installer" server Log: 2021-10-10T16:10:32.6661271Z INFO : Running C:\\Users\\ZELALE~1\\AppData\\Local\\Temp\\SophosSetup-395623309\\Setup.exe 2021-10-10T16…

Sophos NTP64 installation fails on Server 2019 Standard, see error log below: 2023-10-16T12:13:04.0582833Z INFO : Running C:\\Users\\FBS_AD~1\\AppData\\Local\\Temp\\SophosSetup-1000217844\\Setup.exe 2023-10-16T12:13:04.0582833Z INFO : Stage 1 command…

I have windows seven machines that are refusing the endpoint client installation. The error message is license is invalid. Is there any way we can install the client without changing the operating system to Windows ten.

2023-08-26T12:10:58.7029144Z INFO : Set security protocol: 00000800 2023-08-26T12:10:58.7029144Z INFO : Opening connection to mcs2-cloudstation-eu-central-1.prod.hydra.sophos.com 2023-08-26T12:10:58.7029144Z INFO : Sending request for connection confirmation…

Hello there, I´m trying to install the Sophos Client on an Server 2016 and I´m getting this Error (short): Installation failed : IsWow64Process2 not available on older platforms On an older thread I found this solution: mkdir C:\digicerttemp …

Hello, I have problem with installation: 023-07-27T08:04:07.6522972Z INFO : Writing state HMPA64 to registry. 2023-07-27T08:04:07.6532972Z INFO : Writing state SAUXG to registry. 2023-07-27T08:04:07.6532972Z INFO : Cache folder: C:\\ProgramData\\Sophos…

a little context, i was given my father's official laptop for personal use but because of sophos i am simply unable to even copy files from a pendrive as sophos blocks the pendrive without even asking and prohibits intsallation of other softwares as…

Bonjour, Nous rencontrons un problème quand on installe Sophos en ligne de commande (SophosSetup.exe --products=antivirus,intercept,xdr --quiet ) le logiciel d’installation Sophos se lance bien, l’installation se fait correctement. Le seul problème…

SOPHOS Endpoint Agent cannot be uninstalled on a specific computer. When I try to uninstall, it is blocked Message 'AmsiRegistrationProtection' exploit blocked in Admin Application Authorization UI Uninstalling other apps and executing commands are…

Dear All I would like your support, I try to deploy sophos client to our client, I download installation file from console, but install is failed I already check on firewall, it no block, for log file it show 2023-07-10T05:18:16.0211113Z…

Hello, We are planning to install Sophos on an updated Exchange server and I'm wanting to know if Sophos has a template to follow to allow the required ports/exceptions for exchange servers? Is there a template offered by Sophos that can be used for…

Hello, we want to install the Sophossetup.exe with the unattended Installation of windows 10. The installation went well. But the PowerShell windows is still open ...it hangs. The Sophossetup.exe is not seen in the taskmanager. The Logs seems…

I appreciate this has already effectively been asked in the following post. set up gold image to be deployed The case I'm looking to use this on is for a VMware template, so having the server template VM with the goldimage option. When new VMs are…

Already re-install sophos using Sophos-Zap.exe but still getting same error 2023-03-24T06:40:59.6816391Z INFO : Running C:\\Users\\MOHDNA~1\\AppData\\Local\\Temp\\SophosSetup-323705243\\Setup.exe 2023-03-24T06:40:59.6826415Z INFO : IsWow64Process2…

08 mar 2023 07:44 Impossibile eseguire l’installazione di SED64,SSE64,SFS64,SHS,AMSI64,ESH64,NTP64,SAUXG: 80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00. b66b41e6-3ca2-04f2-1a97-d73a35e16dfd_2023-03-09-11-08-00.zip…

The component is not installed, I already tried to uninstall and install again, restart the computer several times and nothing, the operating system is windows 10 SophosCloudInstaller_20230302_041225.log Fullscreen Sophos Network Threat…

Eventually I want to remove Sophos from over 700 machines but I'll be happy if it works for just one test machine to start. 1) I have gone into Sophos Central and turned off tamper protection 2) In Sophs Central I have Manage Endpoint Software>No…

System install failed when install server . below is log file. 2023-02-20T05:02:57.5698300Z INFO : Running C:\\Users\\ADMINI~1.TSE\\AppData\\Local\\Temp\\2\\SophosSetup-475400664\\Setup.exe 2023-02-20T05:02:57.5698300Z INFO : IsWow64Process2 not available…