• Windows 11 ARM

    Anthony Hill
    Anthony Hill
    Does Sophos (Intercept X) work on the New Arm processors for Windows 11 Surface Laptops? If so where do we get the Intercept X download from/for Sophos Central? Thanks.
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Blocking of Custom File type for execution

    Shashank Khamkar
    Shashank Khamkar
    Dear Team, Can we Block Batch file execution or Command Prompt through Sophos Endpoint Protection? If yes then Kindly provide a KB article.
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophs Central control

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, I have installed Sophos EP in client and it's possible to control "no internet access and only the website that allow from Sophos Central" ? or can block all http and https from Sophos Central ?
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Can block the port for Endpoint client from Sophos Central ?

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, It's possbile to block the port for Endpoint client from Sophos Central ?
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos DLP Inside file Content Blocking

    Shashank Khamkar
    Shashank Khamkar
    Dear Team, Can we block a content in a file such as adhar card number sent in a file or so.
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • DLP Block message missing

    Matthew Gaston
    Matthew Gaston
    Hi Folks, Currently setting up a DLP policy for my company. The rules we have set up work as expected, for instance the rules we have set up to " Allow transfer if user confirms" successfully prompt the user with a popup that asks them to confirm/ block…
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos intercept X advanced

    Vinay A S
    Vinay A S
    When a user has some data on their laptop and attempts to modify or delete it, can Sophos Intercept X Advanced block these actions? Consider an example UserA has some data on their laptop and UserA wants to delete it, can Sophos Intercept X advanced…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • One or more Sophos services are missing or not running One or more Sophos services are missing or not running

    Vinay A S
    Vinay A S
    Dear Team, While installing Sophos Intercept X Advanced agent on Mac its showing One or more Sophos services or not running. Kindly help me with this issue.
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • sophos ransomware / malware attack lab

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, It's possible to test lab and can capture fo ransomware / malware attack ? Thanks you all.
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Adding exceptions to Peripheral Control policy

    Roman Blaszkowski
    Roman Blaszkowski
    Hi, School I'm working at has decided that all removable USB Memory sticks are to be banned and restricted only to specific departments. It's all well and good, but there will be an influx of new devices, that would have to be added as exceptions and…
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Install Sophos endpoint on devices with multiple NIC/IPs

    CarlosLS
    CarlosLS
    Hi, I need to install Sophos endpoint on some computers with a particular situation, description below: These computers have 2 or 3 IP addresses, each belonging to a different network. They are shared between employees from different companies,…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • How to safely operate a developer-friendly loose policy?

    Yohei Ikata
    Yohei Ikata
    What is your company's policy regarding the operation of endpoint protection for software developers? I like Sophos Endpoint Protection, but the software developer environment is a headache. Our anti-threat policy has been so badly written that exceptions…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Peripheral Control policy "Block Bridged Wireless" adapter remains disabled

    AndyR
    AndyR
    Hi, We use the Endpoint Peripheral Control policy Blocked Bridged to disabled the WiFi Adapter when a wired connection is available. We're a highly mobile workforce and staff will work via wired connection when in office and on WiFi typically when working…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Option to start a Full-Scan for new clients?

    dirkkotte
    dirkkotte
    Customer requests a full/deep scan for all new added endpoint-/MDR-Clients. Does this option exist?
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • about relay and cache server

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, I setup one WindowServer for cache and relay server. Now i plan to install my one of linux server for Sophos EP and this server is offline. So how can I check from my sophos central for this offline server status ? It can check it from my relay&cache…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Account Control

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi, I have super admin access for sophos central and partner portal but I cannot see any old user delete function. If anyone know could you please guide to me.
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Application Whitelisting (Allowlisting) for endpoints

    Andre Soares
    Andre Soares
    Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • some users disappeared from Sophos central

    Jehad Alamin
    Jehad Alamin
    Dears, We are facing a problem finding some users and their computers in SHOPOS portal under computers or under "Restore deleted devices and recover Tamper Protection passwords" even though SHOPOS endpoint is installed in those devices. Regards,
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Some Sophos services are not running/missing

    Jehad Alamin
    Jehad Alamin
    Dears, Some users have an issue with a server not running, it shows " Not started: Sophos IPS" in Sophos central. Thanks,
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Query for : IP/URLs accessed from Mac user or deivces

    GunjungLee
    GunjungLee
    Is there a query that can be used to see if a user or Mac device has accessed a specific IP or website?
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • sophos relay server

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, I plan to install sophos relay server and other client will connect to this server to get update and policy. For this relay server as sophos document it should be window server and anyone have this installations guide for this relay server …
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Agent Installation Failed - CloudInstaller Error

    Matlogonolo Radibe
    Matlogonolo Radibe
    We're trying to install Agents using SCCM and we are getting the below an error: Please help. C:\\Program Files (x86)\\Sophos\\CloudInstaller About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller Failed to remove 'C:\\Program Files (x86)\\Sophos…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • cannot download for sophos installater package

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, how can i download for sophos package and installer after i clicked to Devices>Installer> i cannot download package and send to package to user also.
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • download sophos package for linux

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, How can I download the Sophos EP package for linux server. I'm partner of sohpos access. When i login my page did not see any download funciton.
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X for Citrix VDI

    Anishkumar C
    Anishkumar C
    Hi Team, We have a query in Sophos license allocation in Citrix VDI environment. How the licensing will work here for the sessions. So, we have a master image with Windows 11 operating system. Each users have a different session in the environment.…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
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