Have a couple of servers that are currently running Server 2012. I am trying to upgrade the AV from Endpoint security and control to Sophos Central. Whenever I try to install Sophos Central, the it fail with the following error message "Can not install…

Excuse the cross-post from Endpoint Security , I wasn't sure where the right place to ask this question would be. In the below scenario, how do I allow User02 to use USB03 only on endpoints in EndPtGroupB? This is in Central and not On-Prem Endpoint…

Hello I have the DLP base policy active for General organisation activities [UK]. With this policy active I have this issue: If I attach a USB storage device to a PC and right click it to add a new Text Document (for example). It is blocked by Sophos…

How can I tie a domain user that has a domain workstation to their non-domain laptop/Surface? I guess I would like to know what Sophos uses to correlate users.

How do we enforce an Update from SOPHOS CENTRAL MANAGED ENDPOINT--> SOPHOS CENTRAL, So that we can trigger necessary updates (Definition / Policy, Etc) P.S = Performing an Update from the SOPHOS CENTRAL ADMIN CONSOLE to the ENDPOINT is taking a while…

I'm having serious trouble installing Sophos Central Endpoint on some of our Macs. PEASE HELP!! Some info: I'm the IT Manager for a 100 user network and we use Sophos Central Endpoint on our client Macs and PC (mostly Mac). We make use of Sophos…

The Export functionality within Sophos Central Admin allows you export the current view or the report for up to the past 90 days as a CSV (comma separated value) or PDF file. The supported limit/amount of Events that can be exported within the Sophos…

Within the Sophos Central Dashboard you will see machines report an out of date alert one day followed by an update successful message the next day. This behavior will repeat. Looking at the update logs locally there are no out of date messages and…

Hallo, kurz etwas zum Hintergrund meiner Frage: Ich hatte auf 2 meiner Systeme am Testprogramm von Intercept X (Beta Programm) teilgenommen. Der Umstieg von der normalen Version lief einwandfrei, dann kam vor 3 oder 4 Tagen der Hinweis im Sophos Central…

Hi All, Over the last few months more and more of our endpoint clients are failing to update with "Download of WindowsCloudNextGen failed from server http:∕∕dci.sophosupd.com∕update." along with "The security health cannot be reported at the moment" under…

I've got an endpoint that had Sophos installed on it and was deleted from Sophos Central. I've followed the instructions from KB 124377 about recovering a tamper-protected endpoint, but two of the registry changes are reverted upon reboot: HKEY_LOCAL_MACHINE…

I see these stupid non-compliance issues quite often. Usually, I just uninstall and reinstall Sophos (which is a time-consuming task in itself most of the time). Nevertheless, in this particular instance, I installed Sophos on a machine here at my office…

Good Morning, Please could i be advised on the best way to report 12 months worth of data on successful breach disinfection's of ransomware/virus/malware's? I am using Sophos Central. Kind Regards

I have Malware or PUA in quarantine after a full system scan... The instructions sent to me from Sophos Support https://community.sophos.com/kb/en-us/119631 are incorrect. All good till step 5 then... I'm told to "click the link in 'Items passed…

Hi everyone, The environment I am working in has a small subnet that does not have internet access but needs to be managed via Sophos Central, unlike Air Gap in Sophos Endpoint Protection can the central cache server be used to act as a relay between…

Hello all, I'm having an issue into a customer office. I have a Sophos UTM 9 with https decrypt and scan active. When I want to install Sophos Endpoint Central, many connections to https://52.16.36.153/ or other ip (https://52.213.87.124/, https:…

Hi, I am using Sophos Central with Advanced Endpoint in a customer and the financial computers use some banks website that need a Guardian, a program to protect the computer, the name of this guardian is GBPlugin / Warsaw When I install Sophos in a computer…

Heads up: since I started participating in the OSX/macOS Early Adopter Program last week, I had two kernel panics on my MacBook Air running El Capitan with Sophos Central Endpoint 9.6.0, Treat Detection Engine 3.66.2 and Threat Data 5.34. The culprit…