Good afternoon I use SyncBackFree, it creates a temporary file. It is detecting it as a virus I've been looking for documentation on Troj/DrodZp-CB and I can't find any documentation. Has something similar happened to you?

Hi I would like to know about SoPhos process information. Please tell us in detail what function the two processes below perform. 1. SoPhosFilesScanner.exe 2. SSPService.exe

We have a problem issue when enabling Real Time scanning for files, almost the program consumed 10 times delayed if we enable this feature. Any advice ?????

We rolled out Sophos Advanced Endpoint with Intercept X recently (replacing Kaspersky) and we've encountered an issue where a few users suddenly lose access to any website (external and internal) in an web browser. All other network activity is fine,…

Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.

My feeling is, Sophos does not know about the Intercept-X EAP forums. So I put this to focus here. Maybe one of the Sophos members can bring some light into this issue, it this is on Sophos' screen and will be fixed? https://community.sophos.com/intercept…

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB…

Well hello there, is there any way to trigger a FileScan from commandline with Intercept X? I know with the old endpoint protection you could use the sav32cli.exe, but i can't find this in the new intercep X agent. Hope some one can help. Greeting …

How can i exclude these apps from being detected as PUA? Do i have to exclude every single app one by one?

Hi, I have a Application with unc path "\\server-01\test$\xyz.exe". The shortcut of the application is in the same folder with "conf.json" in it. Sophos Central blocked this program without any events! Can anybody help ? best regards, Tho…

Hello, since last week, for unknown reason our Sophos Endpoint delete all WMV files on computers. This is the event : Malware detected: 'W32/GetCodec-A' at 'XXX\Intro discours.wmv' Any idea why it's happen now?? I already created a ticket to…

Hello, i use gsudo.exe with Windows Terminal to start CMD or Powershell with administrative rights but since i use Sophos Endpoint it shuts down the Terminal app every time the gsudo process opens a new tab. The Error message is "Malicious Behaviour…

Hi, I have an Exchange server 2019 wich have not been correctly patched since one month ago; it had Sophos Advanced Endopoint installed allready + Sophos Firewall Intercept X in front (protected by WAF - no DNAT) I started questioning my self as soon…

We received a high alert on one of our workstations. The user was transferring files from their phone via Bluetooth. CryptoGuard detected ransomware in C:\Windows\System32\fsquirt.exe We ran a scan and it came up clean. There's nothing in the…

Hello, a customer's Exchange 2016 Server (installed on Windows Server 2016) was previously running Sophos Endpoint Protection Standard. Having set the Antivirus exclusions according to the list published by Microsoft, it was running fine. After…

Hello, we are evaluating sophos as av for our servers: what is not understand is there any real-time scanning for linux? is that a feature only for windows system? uploading a virus test file (eicar.com) is undetected until a scan; is that how is supposed…

Ever since I upgraded to Big Sur, I've noticed that Sophos has begun to interfere dramatically whenever I run Jest tests. CPU usage for Sophos spikes to around 400% when running even a modest Jest test program, with 71 tests currently taking 98.6 seconds…