Hello community!. I have a doubt is it possible to know the core agent version globally, for example. If I want to look de core agent version on a device, I have to go to Devices - "PC1", and in the agent summary we can look the all the components…

Hello, We have an issue where our 3rd party monitoring tool is looking at the following folder for definition updates: C:\Program Files (x86)\Sophos\Sophos Anti-Virus From what I can see any agent that has the core update agent on version 2.20.13…

Hi, in the Report "Mailware and PUAs blocked" there are many events like this: Alert: No How can I change the event to Alert: Yes ? The frequency is settings: Best regards, Thomas

Hello! We monitor hundreds of servers where Sophos is installed and have started to see the new architecture version rollout, triggering us to make some changes to the Windows Services we monitor. We have also noticed that the log file we check daily…

Hello Could someone provide me with a log of the Sophos Antivirus? Thanks in advance

Hi all, I'm using my company's laptop and running it as a non-administrator account. I am unable to access Sophos Diagnostic Utility it says "SDU is running from a non-administrator account. The tool may not be able to gather all requested information…

Hello, i am new to Sophos Endpoint and still try to dig my way through the settings and options. My Testclient shows me a red Alert wich means "Privacy deactivated" and "We informed your Administrator" But i didn't got informed about anything an…

Hello dear community, I have the problem that I used a wrong installer when installing an endpoint for a customer. Unfortunately, with the large number of customers, I do not know in which customers the PC was installed. When uninstalling, the tamper…

Hi all, today it seems that on a lot of Windows 10 clients the Sophos Anti-Virus service was removed however not on all. The status in Central is ok so no "service missing" message or the like. Is that due to an update? Why does it not affect all clients…

According to this post and comments made in it, these rollouts should be complete and devices should be updated fully to the new architecture, however my entire fleet still hasn't updated. The new agent seems to be rolled out but devices still have the…

Hi, I am having some problems with this procedure https://support.sophos.com/support/s/article/KB-000035040?language=en_US I have a Citrix MCS Catalog, my VMs are created from a VM image base. First, I install Sophos Antivirus and execute the procedure…

What's the status on a solution for this? I am thinking we're going to have to move in a different direction for our mobile devices since this has been a known issue for years with no solution in sight. IPv6 is very common now and lack of support is making…

Is the Sophos Credential Theft Protection feature considered a substitute for, or equivalent to, Windows Defender Credential Guard? I suspect not but wanted to ask. Thanks, Matt

Does Intercept X Advanced have Patch Management? Can you manage 3rd party application updates?

Hi, currently we have XG or XGS doing HTTPS decryption and inspection at Gateway Level. Sophos has finally made it to decrypt HTTPS on the endpoint, too. That's good. But this combination now causes double work for exceptions. we need to skip…

Could anyone let me know the main features which is available in Sophos intercept X, ( this is for presentation purpose, it would be great if anyone explains me briefly if you know) https://192168ll.link/ https://routerlogin.uno/ thanks in advance …