Hello, Where can I download Intercept X Advanced？And how to authorize a license to user?

Hi Abhimanyu, "Recently, we deployed Sophos Intercept X Advanced for one of our customers. Now, they are facing system slowdowns. Could you please help me resolve this issue?

Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares

Hi team, we are using Intercept X Advanced for Server. I am working for Genesys telecom labs. I would like to know the steps how to configure an alert for the license limit. We have a situation that [regarding licensing] usage value exceeds the limit…

I have several customers with hundreds of various computers both Mac and Windows on Endpoint Protection. Over the last year i have noticed that the endpoint protection is causing all Windows machines to slow down. Even brand new machines running i7…

Has anyone deployed Sophos Endpoint to Mac devices using Jamf School, specifically? During my deployment call, the only thing Sophos had was for Jamf Pro, which is a different animal than Jamf School. The person working with me was phenomenal and tried…

Hi, in the Report "Mailware and PUAs blocked" there are many events like this: Alert: No How can I change the event to Alert: Yes ? The frequency is settings: Best regards, Thomas

Hello! We monitor hundreds of servers where Sophos is installed and have started to see the new architecture version rollout, triggering us to make some changes to the Windows Services we monitor. We have also noticed that the log file we check daily…

Hello Could someone provide me with a log of the Sophos Antivirus? Thanks in advance

Hello @all, since the architecture change anounced in KB00043550 ( https://support.sophos.com/support/s/article/KB-000043550?language=en_US ) we have at most clients the behaviour, that i see a neverending progressbar from Outlook if i copy a file …

We are using Anveo as client software for our external representatives, working on our local Business Central (aka Navision) setup. Anveo is an app, downloaded from the Microsoft Store, making a connection to our database, but also having offline capabilities…

Hi all, I'm using my company's laptop and running it as a non-administrator account. I am unable to access Sophos Diagnostic Utility it says "SDU is running from a non-administrator account. The tool may not be able to gather all requested information…

Hello, i am new to Sophos Endpoint and still try to dig my way through the settings and options. My Testclient shows me a red Alert wich means "Privacy deactivated" and "We informed your Administrator" But i didn't got informed about anything an…

Hello dear community, I have the problem that I used a wrong installer when installing an endpoint for a customer. Unfortunately, with the large number of customers, I do not know in which customers the PC was installed. When uninstalling, the tamper…

Hello there! I have some questions. I wasn't sure where to open this thread (f.e Sophos Central or Intercept X Endpoint ). Please excuse me if my posting here is wrong. We recently joined Sophos. We also caught a lot of malware that our previous security…

Hi all, today it seems that on a lot of Windows 10 clients the Sophos Anti-Virus service was removed however not on all. The status in Central is ok so no "service missing" message or the like. Is that due to an update? Why does it not affect all clients…

Hi I am using SOPHOS Intercept-x for server with server lockdown feature and noticing that SOPHOS SDL log files keep on increasing and storing more than a year logs. Resulting no space left on the disk. Pls suggest workaround to remove these logs…

2 of our computers got BSOD today after a Sophos product update has been installed yesterday. Both machines are EAP. The BSOD occoured about 1h after power on during a zoom video meeting session. with or before the BSOD a minidump has…

According to this post and comments made in it, these rollouts should be complete and devices should be updated fully to the new architecture, however my entire fleet still hasn't updated. The new agent seems to be rolled out but devices still have the…

Hello Sophos Community, my name is David Lorenz and I am a it service provider with many customers. Our customers use Windows Server 2016 and 2019 as a virtual VMware machine. They use Intercept X Advanced with XDR for Server or Intercept X Essentials…

Hi, I am having some problems with this procedure https://support.sophos.com/support/s/article/KB-000035040?language=en_US I have a Citrix MCS Catalog, my VMs are created from a VM image base. First, I install Sophos Antivirus and execute the procedure…

What's the status on a solution for this? I am thinking we're going to have to move in a different direction for our mobile devices since this has been a known issue for years with no solution in sight. IPv6 is very common now and lack of support is making…

Good morning, since we enrolled Sophos Central Endpoint protection we got the Problem, that sometimes, we get these Errors as Mentioned above. PR_END_OF_FILE_ERROR ssl_error_bad_mac_alert if the User waits 5 Minutes and tries to connect the Website…

Is the Sophos Credential Theft Protection feature considered a substitute for, or equivalent to, Windows Defender Credential Guard? I suspect not but wanted to ask. Thanks, Matt

Does Intercept X Advanced have Patch Management? Can you manage 3rd party application updates?