• low reputation app

    tan79
    tan79
    Hello, I already sent the sample file several times, but never get any feedback. my app remains low reputation. Please check this case. Thank you.
    • 29 days ago
    • Sophos Endpoint
    • Discussions
  • intercept X Adv Agent does support or not

    Pradeep M
    Pradeep M
    Dear Team, Could you please help clarify whether the Sophos Intercept X Advanced agent supports Windows 7 and Windows Server 2012?
    • Answered
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • How to interpret Event::Endpoint::CorePuaClean - manual cleanup needed or not?

    Robert_Smith
    Robert_Smith
    would like to understand when manual cleanup is needed via API events/alerts alone this field in API events/alerts I am not clear on: Event::Endpoint::CorePuaClean 'result' API RESULT UNDERSTOOD: {"items":[{"descriptor":"C:\\Users\\SOMEUSERNAME…
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • Deploy Intercept X and get rid of other endpoint solutions in AD domain

    Andrej Pirman
    Andrej Pirman
    Hi, I am considering to replace existing Endpoint Security products (Webroot, ESET and Panda) with Sophos Intercept X on a dozen of customers. They all run Windows AD environment, most of clients are desktops in local domain. Is there any reliable automtion…
    • Answered
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X Version

    DavidGorman
    DavidGorman
    Hi all, How can I check the version of Sophos Intercept X installed on the devices? E.g. how can I check this information. The device tab just tells me if they are up to date, but not the actual version Core Agent: 2024.2.4.1.0 Sophos Intercept…
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • SURF- SELF HELP TOOL

    Ahmed Khalil Abidi
    Ahmed Khalil Abidi
    The SURF tool is still available to download or use for partners?
    • Answered
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • Sophos endpoint performance issues with 24H2

    Joe Amer
    Joe Amer
    Hiya, I am weirdly experiencing major hits to performance on a veriety of high end Windows surface devices following the 24H2 feauture update. I initially felt as if it was windows itself doing this but, upon testing, it seems to disappear when removing…
    • 1 month ago
    • Sophos Endpoint
    • Discussions
  • Sophos certificate error || 0365 error

    SatyabrataB
    SatyabrataB
    Hi, we are getting below error i have added Sophos certificate to the trusted certificate of windows but no luck also i have followed sophos KB article again same problem.if i removed endpoint from that machine error is not showing.
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • How query 35 Sub-Estates from Sophos Central Intercept X Advanced

    volpedan
    volpedan
    Hi Community, I would like to be able to query the Sophos Sub-Estates db with SQL. I read that there is Live Discover service for queries, but I wonder if it can be purchased with a separate license. Otherwise, I would like to know a way to connect…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • beach ball on mac on logon screen

    Sophos User1175
    Sophos User1175
    hi all, got a weird problem on a mac when joined to the domain and sophos is installed and all sophos services are up and running on sophos central and on the local mac i get both green tick so i know sophos is installed/running and happy but as…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Deduplicated devices

    Fernando_Munoz
    Fernando_Munoz
    I have 3 devices with the same name, 2 of them were "deduplicated" according to my sophos central events, they still share the same name but the last activity of one of them was two weeks ago, is it safe to delete the one I know doesn´t have any activity…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Port scan detection internal network

    @wajdiaa
    @wajdiaa
    Hi, Is there any option to detect internal network port scans from within the network or networks? Like for example using nmap or netcat or others from inside the local network, not from a wan source. I'm posting this in endpoint as well. Thanks…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Is the Zero day protection is available in Sophos end user agent?

    Firewall Monitoring
    Firewall Monitoring
    Hi all, We have the Zero day protection enabled in the firewall, however the same feature is not available in the Sophos end user agent, What will the difference if any laptop with Sophos end point connected to public network under the Sophos firewall…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • sophos endpoint defense software exchange 2016

    Sebastian Mair
    Sebastian Mair
    hi, since friday we have high cpu with the sophos endpoint defense software process. windows server 2016 sophos central server core version: 2024.2.2.1 after disabling all the features the cpu is back to normal.. any ideas?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos affecting the Finder on Mac when connected to a Window server

    Gerald Horn
    Gerald Horn
    Has anybody seen Sophos Intercept X with XDR affecting the drawing of icons in a Finder window on a Mac when connected to a Windows server? I have Enable Real-time Scanning On but Remote files is set to Off on a Mac policy.
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Inquiry Regarding Remote Wipe Feature for Laptops

    Michael9609
    Michael9609
    Dear members I hope this email finds you well. I would like to inquire if Sophos offers any remote wipe functionality for laptops in case of loss or theft. If so, could you provide more details on how this feature works and its requirements? Thank…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Local log write error

    ong! L
    ong! L
    The web anti-virus detection logs are written in the IPS logs at .....
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Duplicate Device Detection

    Sophos User1088
    Sophos User1088
    Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Experiencing performance slowness by real time scan

    Masato
    Masato
    Since 1 or 2 weeks ago, we started receiving reports from users that they were experiencing performance issues at launching / closing some applications on Windows servers. We haven't changed any policies on the servers. If we disable real time scanning…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • SSL/TLS decryption of HTTPS websites, Endpoint Protection versus a firewall

    Mark Tarrant
    Mark Tarrant
    We have a client that has Sophos Endpoint Protection deployed, but doesn't have a Sophos Firewall. They want to enable 'SSL/TLS decryption of HTTPS websites', but will enabling it actually do anything if you don't have a firewall CA and a deployed certificate…
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • cloned VM for testing purpose - fix Sophos Central GUID with golden image script?

    LHerzog
    LHerzog
    Can I simply run the Golden Image script https://support.sophos.com/support/s/article/KB-000035040?language=en_US#Script when I want to clone a server VM with Intercept-X installed? Some tests need to be done on the cloned VM before it will be deleted…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Anti-virus protection with Endpoint ?

    Bordeianu Daniel
    Bordeianu Daniel
    Am a bit concerned that the Endpoint trial program I 've installed for a malware scan has uninstalled my antivirus suite (antivirus firewall emails, etc protection). Malware are one thing, antivirus and firewall another. Is my system back on WIndows defender…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • File scanning causing very large data files and RAM usage (unpaged pool)

    Jeremy Roberts
    Jeremy Roberts
    We have group of web servers with very large Unpaged Memory used by Sophos. Despite the promise of a fix in the latest agent, all that has happened is the RAM usage gets cleared down on a reboot, it then creeps back up at a rate of 2GB a week. By the…
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Can block the port for Endpoint client from Sophos Central ?

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, It's possbile to block the port for Endpoint client from Sophos Central ?
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos intercept X advanced

    Vinay A S
    Vinay A S
    When a user has some data on their laptop and attempts to modify or delete it, can Sophos Intercept X Advanced block these actions? Consider an example UserA has some data on their laptop and UserA wants to delete it, can Sophos Intercept X advanced…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
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