Hello community, following Log after install of Sophos Endpoint - the W7/64 is completely patched ! The extended License is installed. 2022-12-29T09:43:24.9810716Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache 2022-12-29T09:43:24…

Hi there We are attempting to install the Sophos on a workgroup desktop and have received the Error downloading/running stage 2: Failed to get stage-2 info: Failed to connect with any proxy error. Log: 2022-12-15T14:53:46.4321855Z INFO : Running…

Sophos endpoint agent cant install after uninstallation.It shows tamper disabled for installation.There is no interface for tamper protection disable

Hello I am trying to install Sophos Endpoint Client on a VM running Windows 11 (22H2 - 22621.525). I want to create a gold image. The installation completes without errors. After that the status says "No Sophos security products installed". See screenshots…

uninstallation failed. failed to uninstall {component} Tried uninstall sophos agent for reinstall but no luck.Any workaround here you can advise. Thanks Regards

I am on an iMac with Venture 13.0. I stupidly installed Sophos Endpoint some time ago and found it more hassle than it was worth. I tried uninstalling it but still have the "user profiles" Sophos Endpoint _2 and Sophos Endpoint_3 whenever I reboot. This…

hi all, so i have come to sys preping my pc in preparation to capture then deploy it but obviously sophos endpoint you need to do a bit of prep work, normally i have done this in a script, in this how to https://support.sophos.com/support/s/article…

Hi, I try to install the Endpoint Agent, but the setup won´t start properly. You can see the process for one second, than it´s gone, no window, nothing. 'C:\ProgramData\Sophos\CloudInstaller\Logs' does not exist. Facing that issue on several old…

Good afternoon, I am trying to uninstall Sophos from a number of devices and I have had no joy following the guides in these forums on how to do this via GPO and Batch files. After making the batch files I can run them as an Admin from the computer…

Hi all, I recently bought a new laptop and I saw that Sophos endpoint was installed. I do not have the tamper key (no clue how to retrieve it, since I do not set it up), but I managed to deactivate it and unistall following the procedure. However when…

I tired to install sophos intercept x to my client windows 10 the log like this: 2022-10-27T14:35:43.3268034Z INFO : Running C:\\Users\\Agil\\AppData\\Local\\Temp\\SophosSetup-295757745\\Setup.exe 2022-10-27T14:35:43.3268034Z INFO : IsWow64Process2…

hi all, i installed sophos endpoint using cmd psexec, and i get an error code 0 ie success, but all is good, as i can see the client under sophos central and its in the system tray of the client, this is what psexec outputted in the error log 18:50…

Dears, any one please advice Sophos Central is freezing when I install agent it stopped on registration with sophos Central

Hi, I had an issue with my endpoint client and deinstalled the software because on access was disabled and i was not able to click anything in the UI. But now I can't install sophos again. I have a download from my university. When I try to open the exit…

Hi, Currently we are testing Microsoft autopilot for new devices and this is working wonderfully for all apps apart from Sophos. Even when only using the following guide provided on here ( https://community.sophos.com/intercept-x-endpoint/f/recommended…

Hi, we have a VMware Horizon VDI environment with Server 2012 R2 clones and want to run the new VDI Setup without Postsync Scripts and so on.. When I run the setup (version 1.15) file with the --goldimage parameter, I get the error message that this…

We have a few Macs in our environment and the agent quit updating on all of them when 12+ was installed. I uninstalled the product using the following guide and it ran successfully: https://support.sophos.com/support/s/article/KB-000035097?language…

Hello, Can I get an advice what shall I try next on resolving the problem of installation of Endpoint protection on users PC. The main problem is error: Last Agent Update - 23 days ago - Update Failed I had tried reinstalling an Sophos Endpoint…

Is anyone else currently having issues with deploying SOPHOS Intercept X Endpoint from PDQ Deploy? I opened a ticket with support and they were not able to help much, so I figured I would see if anyone else here has had issues with it? I referred…

Hi all Apologies if this has already been answered but struggling to find the answer I want to install Sophos Central Advanced on a Server 2019 Core server (without desktop experience), its a domain controller. Looking at https://support.sophos…

2022-08-09T07:59:27.1392492Z INFO : Running C:\\Users\\AQI\\AppData\\Local\\Temp\\SophosSetup-860105378\\Setup.exe 2022-08-09T07:59:27.1402478Z INFO : Stage 1 command-line options: 2022-08-09T07:59:27.1402478Z INFO : --- 2022-08-09T07:59:27.1402478Z INFO…

Hi, I have been tasked with uninstalling Sophos on over 1,000 endpoints and I am not sure the best way to go about it. While in central.sophos.com, clicking on a computer, this is what I see installed on it: Is there anything that I can do from…

I have a Mac that had Endpoint on it and in the last couple months has had issues with the Mac so they tried to remove Sophos to do a fresh install. Unable to remove using Sophos Endpoint uninstalled, it keeps failing. Unable to reinstall Sophos Endpoint…

2022-07-20T16:28:38.9790245Z INFO : Running C:\\Users\\KGEANE~1.MAN\\AppData\\Local\\Temp\\SophosSetup-610672013\\Setup.exe 2022-07-20T16:28:38.9790245Z INFO : Stage 1 command-line options: 2022-07-20T16:28:38.9790245Z INFO : --- 2022-07-20T16:28:38.9800214Z…