• Server Central advanced on Server core (Windows without desktop experience)

    SGICT
    SGICT
    Hi all Apologies if this has already been answered but struggling to find the answer I want to install Sophos Central Advanced on a Server 2019 Core server (without desktop experience), its a domain controller. Looking at https://support.sophos…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • I tried to run the Sophos installer to the computer of one of our managers. It did not complete the installation and generated the attached file. What may be the problem in that PC?

    Markus_isii
    Markus_isii
    2022-08-09T07:59:27.1392492Z INFO : Running C:\\Users\\AQI\\AppData\\Local\\Temp\\SophosSetup-860105378\\Setup.exe 2022-08-09T07:59:27.1402478Z INFO : Stage 1 command-line options: 2022-08-09T07:59:27.1402478Z INFO : --- 2022-08-09T07:59:27.1402478Z INFO…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Best way to mass uninstall Sophos on 1,000+ Endpoints?

    InfoSec123
    InfoSec123
    Hi, I have been tasked with uninstalling Sophos on over 1,000 endpoints and I am not sure the best way to go about it. While in central.sophos.com, clicking on a computer, this is what I see installed on it: Is there anything that I can do from…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint removal, unable to remove and installing latest clean version

    Sophos User6505
    Sophos User6505
    I have a Mac that had Endpoint on it and in the last couple months has had issues with the Mac so they tried to remove Sophos to do a fresh install. Unable to remove using Sophos Endpoint uninstalled, it keeps failing. Unable to reinstall Sophos Endpoint…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos not installing

    Stephen McNamara
    Stephen McNamara
    2022-07-20T16:28:38.9790245Z INFO : Running C:\\Users\\KGEANE~1.MAN\\AppData\\Local\\Temp\\SophosSetup-610672013\\Setup.exe 2022-07-20T16:28:38.9790245Z INFO : Stage 1 command-line options: 2022-07-20T16:28:38.9790245Z INFO : --- 2022-07-20T16:28:38.9800214Z…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Failed to install CRTSETUP: general error.

    Choo Weng Hong
    Choo Weng Hong
    Hi everyone, Did anyone encountered this error before? Is re-install the only way? Thank you.
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • MacOS 12.4 Can not install

    Fabian Arndt
    Fabian Arndt
    Hello, we are using Sophos central with Mobil advance licenses to mange our MacOS users. We are Testing this setup at the Moment with 2 licences for Mobil Advance and 2 for intercept x advance But the MacOS installer states that I can not install…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Error Installation caught error SDDS3 sync failed

    Sumosoft partner limited
    Sumosoft partner limited
    Installation caught error SDDS3 sync failed. what it mean. ? pls help me
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Cannot install Sophos XDR "certificate check failure"

    Gilang Ramadhan
    Gilang Ramadhan
    I can't install sophos agent on one of my servers, when I check the log file there is an error in the certificate. Here are the log files from the server: 2022-05-23T01:50:07.0104395Z INFO : Running C:\\Users\\ADMINS~1\\AppData\\Local\\Temp\\SophosSetup…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Remote deployment failure via NinjaRMM to Windows 10 desktop

    Kody Hoover
    Kody Hoover
    Deploying Sophos via the script provided by Sophos ( https://community.sophos.com/sophos-integrations/w/integrations/81/ninjarmm ) and it seems to be working but 1 workstation is kicking a failure and generating logs. Log below. Fullscreen …
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Failing to Install

    Brian Liberge
    Brian Liberge
    I'm installing on a HP Probook with Windows 10. We've purchased this model several times and Sophos generally installs without issue. On this particular laptop the installation is failing. Attached is the log. I believe the key part of the log is: 2022…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Failed to install NTP64: general error

    AdamTH
    AdamTH
    Hi There, I am experiencing issues where the error message " Failed to install ntp64: general error" occurs when installing the Endpoint Protection. Sophos Network Threat Protection Install failing on specific Windows 10 Build - Windows 10 Enterprise…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Failed installation

    Tom Nguyen
    Tom Nguyen
    Dear Support Team, I have tried to update Sophos on Windows 10 laptop. It's errored out every time. Then I have tried to re-install it but always got the error message is "Failed installation". Below is the partial content of the latest log file. …
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Problems downloading Sophos Intercept X (without XDR)

    Andreas Scheuerer
    Andreas Scheuerer
    Hello everyone, we currently have a Sophos test account because we want to buy Intercept X (without XDR). But we want to test it briefly in advance to see whether it works properly. I was in contact with Sophos support because originally there was…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Error de Instalación

    Carlos Madrid
    Carlos Madrid
    Alguien más a tenido este problema instalando Sophos Intercept X y como lo ha solucionado? E intentando realizar la instalación desde la cuenta Administrador de equipo, Administrador de Dominio, descargue nuevamente el paquete de instalación desde la…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Server Protection installer - Installation failed

    IT Helpdesk11
    IT Helpdesk11
    Hi, I'm unable to install the sophos central client on Server 2012 the installation process failed error below. I have also tried to uninstall sophos using Sophoszap, then tried installing it again -same issue. The 2012 Server previously had Sophos…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Failed to Install SME64 : general error

    Krishnakumar G
    Krishnakumar G
    If you face this error Failed to Install SME64 : general error and all your Sophos Endpoint report [MEDIUM] Alert for Sophos Central [NA]: A computer is out of date Follow the below solution this will solve your problem https://support.sophos…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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