Hi guys,
We've recently started rolling out Sophos products to our clients, creating Sophos Central accounts for them through our Partner Portal, etc, but we've hit a snag.
We can't seem to work out how to download and install Sophos Endpoint Standard…
Hi everyone,
I'm using Sophos Endpoint on several machines of my own, and i'm very happy with the solution until here.
I enjoy a lot the Sophos Clean scan, and i would like to be able to launch scans from an unpriviliged user. Is there a way to…
Hi,
I have a issue with the Full Package. I need to create one for x64bit and other x32bit how i can do it. The executable only do it for 32bit?
I download the client from my Sophos Central admin page > Protect Devices > SophosInstall.exe
I use…
Hi,
It seems that last version of Sophos Endpont Advanced v 11.5.2 is crashing MsOffice. Specifically HitmanPro.alert service.
Once service is disabled crashing stops.
Have following exceptions
Application Control:
Exploit mitigation Exclusions…
I am getting an error when attempting to install the endpoint agent about not being able to register with the server. Looking over the log:
12/15/2016,3:24:38 PM,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate…
Hi,
how long is the interval for the "out of date" message? A new setup client sends this event right now after 2 days of working correctly, but the client localy tells it's all fine.
Hello,
I deleted a computer from the Manage Protection field before attempting to uninstall Sophos Endpoint from a clients workstation. Too make matters harder I did not know the Sophos Central computer name held a specific Tamperproof password before…
Hi,
i want to deploy Endpoint Protection in my network.
I followed the KB 119265, 120611 and 13090.
But in 13090 i need enterprise console wich i have not licensed. also i dont know wat is meant with "The subscription folder number (shown as ' Sxxx…
Hi Rincewind
The HitmanPro.Alert UI is best to the last UI 0.7, 0.7 is very basic and lost the common Sophos Endpoint 10.6 UI options. the new version should be one step ahead in all areas and not a complete new product with a lost options.
Remember…
HI Eric ,
I would like to see this feature as well, we do have a Feature request portal for customer and partners . http://ideas.sophos.com/ . Please port your idea there.
For your Query please follow the link provided
http://ideas.sophos.com…
We are currently rolling out the Sophos Cloud Endpoint across the business.
Most installs are going ok but some are randomly finishing the install, when it's done, it shows as "Sophos Auto-update is not configured"
As it's the cloud installer, we…
We have begun migrating from On-Prem to Cloud. The migration tool does not work for us so we have to do it computer by computer. Why? Because it continues to state an issue with the tamper policy and even though we fixed it on the enterprise console,…
When installing Sophos Antivirus using command line, I get this error:
Jan 12 10:03:51 minidefrancois Sophos Bootstrap[15702]: [SophosDistantObject.m:208] An exception was encountered while messaging the server: SophosNilProxyException. Retrying: 1…
I just downloaded SophosInstall.zip from the Cloud console.
How can I find its version?
Here's what I find from:SophosInstall/Sophos\ Installer.app/Contents/Info.plist"
<key>CFBundleShortVersionString</key>
<string>9.3.4</string>
Should I…
Hi Sophos,
We are the customers of sophos ,We have a requirement where we need to provide the access to our security team to take monthly reports from sophos cloud end point but we can't provide admin access.So how to create an account for 2 to 3…
Hi all,
I have some sophos endpoint and protection problem, the client cant download the antivirus database.
The error message " Download of Windows Cloud Next Gen failed from server http://dci.sophosupd.com/cloudupdate . "
It happened from 12…