• Endpoint Standard from Sophos Central

    StuartMitchell
    StuartMitchell
    Hi guys, We've recently started rolling out Sophos products to our clients, creating Sophos Central accounts for them through our Partner Portal, etc, but we've hit a snag. We can't seem to work out how to download and install Sophos Endpoint Standard…
    • Answered
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Clean Service and launch Sophos Clean as user

    André Molinard
    André Molinard
    Hi everyone, I'm using Sophos Endpoint on several machines of my own, and i'm very happy with the solution until here. I enjoy a lot the Sophos Clean scan, and i would like to be able to launch scans from an unpriviliged user. Is there a way to…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Uninstalling Sophos Endpoint Agent

    ChrisBacker1
    ChrisBacker1
    I am getting "Uninstallation Failed. Unable to locate Sophos Anti-Virus MSI. Not sure what to do here? Anyone run into this before? Thank you.
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Creating a 'Full' Sophos Cloud Windows installer to minimize initial bandwidth utilization

    Irvin ReynaldoRosario Vidal
    Irvin ReynaldoRosario Vidal
    Hi, I have a issue with the Full Package. I need to create one for x64bit and other x32bit how i can do it. The executable only do it for 32bit? I download the client from my Sophos Central admin page > Protect Devices > SophosInstall.exe I use…
    • Answered
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • HitmanPro.alert and MsOffice

    Ray Raginskis
    Ray Raginskis
    Hi, It seems that last version of Sophos Endpont Advanced v 11.5.2 is crashing MsOffice. Specifically HitmanPro.alert service. Once service is disabled crashing stops. Have following exceptions Application Control: Exploit mitigation Exclusions…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Installation Failing With Error 142

    Stephen Nix
    Stephen Nix
    I am getting an error when attempting to install the endpoint agent about not being able to register with the server. Looking over the log: 12/15/2016,3:24:38 PM,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Client is out of date

    SAATEN-UNION GmbH
    SAATEN-UNION GmbH
    Hi, how long is the interval for the "out of date" message? A new setup client sends this event right now after 2 days of working correctly, but the client localy tells it's all fine.
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos central - How to Recover/undelete a deleted computer from Manage protection field

    shane kelm
    shane kelm
    Hello, I deleted a computer from the Manage Protection field before attempting to uninstall Sophos Endpoint from a clients workstation. Too make matters harder I did not know the Sophos Central computer name held a specific Tamperproof password before…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Cloud Endpoint on macOS Sierra shuts down my Mac.

    NyyahCrooks
    NyyahCrooks
    Recently updated to macos Sierra, when running a few programes and maybe a VM it shuts down with more than 100% CPU being used.
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • deploy Endpoint Protection via group policy without enterprise console

    BastianMüller1
    BastianMüller1
    Hi, i want to deploy Endpoint Protection in my network. I followed the KB 119265, 120611 and 13090. But in 13090 i need enterprise console wich i have not licensed. also i dont know wat is meant with "The subscription folder number (shown as ' Sxxx…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • RE: Issue with Intercept - User Interface has stopped working

    LINCK
    LINCK
    Hi Rincewind The HitmanPro.Alert UI is best to the last UI 0.7, 0.7 is very basic and lost the common Sophos Endpoint 10.6 UI options. the new version should be one step ahead in all areas and not a complete new product with a lost options. Remember…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • RE: Feature Request: Policy for Randomized Scheduled Scans for Endpoints and Servers

    Aditya Patel
    Aditya Patel
    HI Eric , I would like to see this feature as well, we do have a Feature request portal for customer and partners . http://ideas.sophos.com/ . Please port your idea there. For your Query please follow the link provided http://ideas.sophos.com…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Question on Sophos Cloud Endpoint

    TechmosAdmin
    TechmosAdmin
    We are currently rolling out the Sophos Cloud Endpoint across the business. Most installs are going ok but some are randomly finishing the install, when it's done, it shows as "Sophos Auto-update is not configured" As it's the cloud installer, we…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint On-prem to Cloud Conversion

    JoshTobler
    JoshTobler
    We have begun migrating from On-Prem to Cloud. The migration tool does not work for us so we have to do it computer by computer. Why? Because it continues to state an issue with the tamper policy and even though we fixed it on the enterprise console,…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • 9.3.4: Mac: Installation failing with SophosNilProxyException

    FrançoisLevaux
    FrançoisLevaux
    When installing Sophos Antivirus using command line, I get this error: Jan 12 10:03:51 minidefrancois Sophos Bootstrap[15702]: [SophosDistantObject.m:208] An exception was encountered while messaging the server: SophosNilProxyException. Retrying: 1…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • Mac: How to get version of installer

    FrançoisLevaux
    FrançoisLevaux
    I just downloaded SophosInstall.zip from the Cloud console. How can I find its version? Here's what I find from:SophosInstall/Sophos\ Installer.app/Contents/Info.plist" <key>CFBundleShortVersionString</key> <string>9.3.4</string> Should I…
    • over 8 years ago
    • Sophos Endpoint
    • Discussions
  • How to create an account without admin privilege access on sophos cloud endpoint?

    AbdulAdil
    AbdulAdil
    Hi Sophos, We are the customers of sophos ,We have a requirement where we need to provide the access to our security team to take monthly reports from sophos cloud end point but we can't provide admin access.So how to create an account for 2 to 3…
    • over 9 years ago
    • Sophos Endpoint
    • Discussions
  • Auto update Failed

    fredericusarthur
    fredericusarthur
    Hi all, I have some sophos endpoint and protection problem, the client cant download the antivirus database. The error message " Download of Windows Cloud Next Gen failed from server http://dci.sophosupd.com/cloudupdate . " It happened from 12…
    • over 9 years ago
    • Sophos Endpoint
    • Discussions
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