An old locked thread asks the same question. Sophos processes are burdening even the strongest of Macs in our fleet. Our developers are substantially impacted during builds, and when launching applications, to the point where they are force-rebooting…

Good morning, since we enrolled Sophos Central Endpoint protection we got the Problem, that sometimes, we get these Errors as Mentioned above. PR_END_OF_FILE_ERROR ssl_error_bad_mac_alert if the User waits 5 Minutes and tries to connect the Website…

Hello, I am trying to sign-in to endpoint agent as an adminstrator, first i did past the TP which i got from Sophos Central: Summery==> Tamper Protection But in endpoint says: Sign-in failed. Please check and try again. I did Generate new password (new…

Hi There, I am experiencing issues where the error message " Failed to install ntp64: general error" occurs when installing the Endpoint Protection. Sophos Network Threat Protection Install failing on specific Windows 10 Build - Windows 10 Enterprise…

Dear Support Team, I have tried to update Sophos on Windows 10 laptop. It's errored out every time. Then I have tried to re-install it but always got the error message is "Failed installation". Below is the partial content of the latest log file. …

Is the Sophos Credential Theft Protection feature considered a substitute for, or equivalent to, Windows Defender Credential Guard? I suspect not but wanted to ask. Thanks, Matt

What is that? Have HTTPS decryption enabled on EP. This is some kind of new because that site worked about 2 weeks ago. The Website CA is issued by Go Daddy Secure Certificate Authority - G2 Valid from January 14, 2022 to February 15, 2023…

Hello, I configured 3 endpoint agent for the laptops whereas the enpoints are not showing in the firewall central. FYI we are not connected with office network. Regards, Nandakumar

Does Intercept X Advanced have Patch Management? Can you manage 3rd party application updates?

Sry to warm this up. Because I cannot answer on the old thread, I have created this new one.. I faced the problem that the services are stopped: Sophos Clean Sophos Safestore Sophos Intecept do not see this as an error, it is our Monitoring…

Hello everyone, we currently have a Sophos test account because we want to buy Intercept X (without XDR). But we want to test it briefly in advance to see whether it works properly. I was in contact with Sophos support because originally there was…

Alguien más a tenido este problema instalando Sophos Intercept X y como lo ha solucionado? E intentando realizar la instalación desde la cuenta Administrador de equipo, Administrador de Dominio, descargue nuevamente el paquete de instalación desde la…

Hi, We are getting multiple bugchecks per day on 2 different laptops (one Dell and one Fujitsu). Bugchecks are 0.00000133 DPC Watchdog Violation. When debugging, it points to ndis.sys. When removing Sophos Endpoint Protection, both systems run without…

Apologies if this a duplicate but I cold not find anything via the search. I was after the steps other admins use when installing monthly windows updates on servers running sophos enpoint. Although the updates install as expected, CPU usage is always…

We received a high alert on one of our workstations. The user was transferring files from their phone via Bluetooth. CryptoGuard detected ransomware in C:\Windows\System32\fsquirt.exe We ran a scan and it came up clean. There's nothing in the…

Hi, I'm unable to install the sophos central client on Server 2012 the installation process failed error below. I have also tried to uninstall sophos using Sophoszap, then tried installing it again -same issue. The 2012 Server previously had Sophos…

Is there a way to notify the users that a reboot is pending due to a Sophos update? I know it shows on the portal and you can get email alerts but we don't want to be constantly reaching out to users with laptops to notify them to reboot. A pop up to…

hello I need your help I want to know how to scan shared files through a chat embedded in a web page? I mean, if a user shared a malicious file with me over chat, I want Sophos to detect it during the transfer and not until it's executed. Can…

Hello, Do we have a live discover query that will search for a SHA256 on all computers and give the results ?

If you face this error Failed to Install SME64 : general error and all your Sophos Endpoint report [MEDIUM] Alert for Sophos Central [NA]: A computer is out of date Follow the below solution this will solve your problem https://support.sophos…

Kindly help me to solve this issue without Re-installing Shopos Endpoint , Restart also tried but still below alert shows