2024-10-09T10:57:58.328Z [28444:19396] I Begin IProductSetup2::Install for CRT 2024-10-09T10:57:58.330Z [28444:19396] A Constructing installer for CRT 2024-10-09T10:57:58.330Z [28444:19396] I Running: CRT installer 2024-10-09T10:57:58.330Z [28444:19396…

Sophos Endpoint running reliably in our environment for 5-ish years. There is a message / cache server on-prem that supports our clients, and we've had no major issues. All Dell Latitude / OptiPlex equipment. In this specific example, I'm using a Latitude…

Hello, Where can I download Intercept X Advanced？And how to authorize a license to user?

Hi, How to uninstall Sophos agents on multiple devices using group policy

Hey all, This one has been plaguing me for a bit, but have been able to ignore it until now. We have been rolling out Sophos Endpoint Protection, and Sophos Firewalls Switches and AP's across all our sites. However we started noticing these notifications…

Hi, I have read through these forums and also some FAQ's and everything I have tried hasn't worked. The SOPHOS administrator has been unable to recover the key, so this problem has been dumped in my lap. Does anybody have a method they have successfully…

Hello, One of the apps I'm developing is flagged as a low-reputation app, for the following security consideration: Trigger installation (This app can ask Android to install another app). The problem is, that I didn't add a mechanism to install apps,…

Hello there, How can I run my Sophos AV on a device while in safe mode (Windows 11 Pro)? Which executable file I should click to start scanning against threats? Kind Regards, Damian

Hi Abhimanyu, "Recently, we deployed Sophos Intercept X Advanced for one of our customers. Now, they are facing system slowdowns. Could you please help me resolve this issue?

Hi, We use the Endpoint Peripheral Control policy Blocked Bridged to disabled the WiFi Adapter when a wired connection is available. We're a highly mobile workforce and staff will work via wired connection when in office and on WiFi typically when working…

Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares

Endpoint Installation Failed

If a Laptop is encrypted through Sophos, and the laptop is then reset and wiped, is the har drive safe to dispose of?

Eventually I want to remove Sophos from over 700 machines but I'll be happy if it works for just one test machine to start. 1) I have gone into Sophos Central and turned off tamper protection 2) In Sophs Central I have Manage Endpoint Software>No…

I have several customers with hundreds of various computers both Mac and Windows on Endpoint Protection. Over the last year i have noticed that the endpoint protection is causing all Windows machines to slow down. Even brand new machines running i7…

Hi, in the Report "Mailware and PUAs blocked" there are many events like this: Alert: No How can I change the event to Alert: Yes ? The frequency is settings: Best regards, Thomas

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB…

Hello! We monitor hundreds of servers where Sophos is installed and have started to see the new architecture version rollout, triggering us to make some changes to the Windows Services we monitor. We have also noticed that the log file we check daily…

Hello Could someone provide me with a log of the Sophos Antivirus? Thanks in advance

Within the weeks there has been a major increase in the amount of Sophos Alerts for Policy non-compliance: Network Threat Protection. The alert is issued on different computers With this the computer is isolated and exits isolation after restarting…

Well hello there, is there any way to trigger a FileScan from commandline with Intercept X? I know with the old endpoint protection you could use the sav32cli.exe, but i can't find this in the new intercep X agent. Hope some one can help. Greeting …

I'm installing on a HP Probook with Windows 10. We've purchased this model several times and Sophos generally installs without issue. On this particular laptop the installation is failing. Attached is the log. I believe the key part of the log is: 2022…

I have encountered this issue about 4 times in different laptops since January. The software looses the profile and would need to download the configuration file again from the portal and import it to sophos connect.

How can i exclude these apps from being detected as PUA? Do i have to exclude every single app one by one?

Hi, I have a Application with unc path "\\server-01\test$\xyz.exe". The shortcut of the application is in the same folder with "conf.json" in it. Sophos Central blocked this program without any events! Can anybody help ? best regards, Tho…