• Users who have administrative access

    Andre Soares
    Andre Soares
    Hello everybody. is there any query that checks all users with administrative privileges on the network? Thanks
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Checking the status of OS updates via Sophos Central

    James Harding
    James Harding
    On Sophos Central is there a way to check devices for the status of OS updates to ensure they are up to date? Windows MacOS Linux
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Checking what other applications are installed on a device via Sophos Central?

    James Harding
    James Harding
    Is there a way to check what applications are installed on a device and if these are up to date via Sophos Central?
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • DLP for Source Code

    Saif khan
    Saif khan
    Does anyone have DLP custom filter example for Source Code exfiltration protection ?
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Forcing agent check-in when the agent is no longer in the portal

    Andrew Caples
    Andrew Caples
    Greetings, I am running in to an issue where there are a few dozen remote endpoints which are active but not present on the portal. I need to get the clients checking back in, but everything I have found which should readily work either requires physical…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • how to find and delete IOC by using XDR

    Ahmad
    Ahmad
    i have intercept-X with XDR installed i want to see that if any particular IOC is present or not??? if present then how can i delete it?? please guide.
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Data Loss Prevention - can't get policy to work

    Foxbot
    Foxbot
    Hi, thanks for helping: I am currently testing the DLP features of Sophos Endpoint but can't get any rule to work. I have even established a file based rule which I would expect to trigger in any case: Allow transfer if user confirms File type…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Peripheral Control still does not enumerate InstanceIDs containing "&"

    Ken Lux
    Ken Lux
    Hi, We wanted to issue company-owned USB drives and then use Sophos to block all other USB drives. This seemed straightforward - buy USB drives, plug them in with peripheral control in monitor mode to get the InstanceIDs of each USB stick, and then…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Block youtube to Sophos Central

    Felipe Negri
    Felipe Negri
    Hi Everyone, I saw some posts but I didn't see any conclusive solution, is it possible to block youtube through sophos central? I managed to block pages like twitter, instagram, tiktok, but youtube does not block, any way to fix this? Thanks!…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • How to uninstall sophos agent without the anti-tamper password.

    zero_connect
    zero_connect
    Team, does anyone know how I can uninstall a sophos agent, which has been removed from the console. I have the password against manipulation but the agent does not have the button to enter the administrator. I tried with sophoszap and I couldn't.
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint active but client not showing in cloud devices page

    Ryno Schonken
    Ryno Schonken
    Good day I have a client that was offline for a while, last update in August 2022 - Now it's not showing in Sophos Cloud Devices page, and I cannot uninstall or re-install because tamper protection is on. Any idea on what I can try to resolve without…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Block Aadhar Card in DLP Rule

    InCred Wealth
    InCred Wealth
    Need to block aadhar card in dlp policy sophos
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • DLP Severity

    Suriya Narayanan
    Suriya Narayanan
    Hi Team, How to change Endpoint DLP Severity. Is advanced setup i.e Min and Max Count depends Severity? Because, when i am defanging an action based upon count, its not working as expected. For Eg: 1. CC: Min - 1 & Max - 4 Action: Allow 2. CC…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Data Loss Prevention: Custom CCL with a specific expression

    Bruno Abdalla
    Bruno Abdalla
    Hi guys, SOPHOS Support cannot help me in that case, they always sind me a manual with not really good content inside for this topic. Maybe you can answer my question! We are using DLP by Sophos and want to check if a spec. content is inside of a file…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Unable to enter bitlocker password

    fnanfne
    fnanfne
    Hello I have one user who is unable to enter a bitlocker password, in that there appears to be a password already present, but the user is unable to delete this to enter the bitlocker password. They have to call the helpdesk each morning to obtain a…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • USB Port Read only, external drive for data protection.

    yonghyun kim
    yonghyun kim
    Dear, I'd like to set all USB port is read only for external drive for data protection. *File read to PC from external drive. <= support. Read only. *File copy from PC to external drive. <= Block. Would you please advise where & how can I set…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Unable to remove endpoint 2.20.11 without tamper password

    Paul Storic
    Paul Storic
    We took over for another MSP and prior to cutting ties the old MSP left us a spreadsheet with the Sophos tamper protection passwords, but our issue is that they didn’t work on all the machines. I have five that still need the endpoint removed from. …
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • How to list the installed applications in end devices

    IT Security Operations
    IT Security Operations
    How to list all installed applications in the windows end devices/Clients using sophos Threat Analysis Center.
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Protection - Error while using AusweisApp2

    Lasse Spiegel
    Lasse Spiegel
    Hello, We are having issues on our devices with the AusweisApp2 in conjunction with Sophos Endpoint Protection. The AusweisApp2 is a German application for authenticating oneself on the Internet with one's identity card on government websites. When…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Peripheral Control blocks printers and fingerprint scanners

    Samwel Wamui
    Samwel Wamui
    The goal is to block USB flash drives but when the policy is set up, printers, even network printers and fingerprint scanners are blocked.
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X – No blocking of USB mass storage

    KB1989
    KB1989
    Hello everyone one of our costumers have Windows 10 Professional with Intercept X in use. On all 30 computers, the blocking of USB mass storage devices worked until a few weeks ago . We have also not changed or reconfigured anything in the portal. However…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • SSL/TLS Decryption with Smartcard or Certificate based authentication

    mthi0591
    mthi0591
    We are in the process of testing out the SSL/TLS Decryption in our Endpoint policies. I have recently come across an issue with a site our users access that requires a certificate to authenticate properly. I have exempted this site's URL in the global…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint All Deleted no tamper password

    Hospital Santo Antonio
    Hospital Santo Antonio
    hello, we have a serious problem, all the computers that were managed with the sophos central were deleted, so they didn't update and I have 100 computers that are without management. the problem is that I am missing the tamper password of those computers…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • DLP condition is flawed?

    Sophos User6628
    Sophos User6628
    Hello all, I want to ask if anyone has a solution or work around. I have talked to Sophos support and their answer is "not capable" and "cannot cover all the leaks currently". Currently, DLP condition for destination is not really destination. It…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Search event logs by specific event ID

    Erik Alejos Agustí
    Erik Alejos Agustí
    Hello, we would like to have a query to search specific events on Windows from EventID variable. Thanks in advance
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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