Dears,
We are facing a problem finding some users and their computers in SHOPOS portal under computers or under "Restore deleted devices and recover Tamper Protection passwords" even though SHOPOS endpoint is installed in those devices.
Regards,
Hi all,
I plan to install sophos relay server and other client will connect to this server to get update and policy. For this relay server as sophos document it should be window server and anyone have this installations guide for this relay server …
We're trying to install Agents using SCCM and we are getting the below an error: Please help. C:\\Program Files (x86)\\Sophos\\CloudInstaller About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller Failed to remove 'C:\\Program Files (x86)\\Sophos…
Hi all, how can i download for sophos package and installer
after i clicked to Devices>Installer> i cannot download package and send to package to user also.
Hi all,
How can I download the Sophos EP package for linux server. I'm partner of sohpos access. When i login my page did not see any download funciton.
Hello,
I have the following problem. I have a user with Sophos Endpoint Protection installed that cannot launch any battlenet games. Like Starcraft etc.
I have tried to create some exclusion policy for the game but didn't help.
If i tamper with…
We need to exclude some files from Sophos File Scanner on network drives.
Lets say we have mapped drive N:\ with \\server1\share1
I tested access and logged with procmon and SFS debug logs, what is scanned, when opening N:\file1
I can see \\server1…
Hi all,
I would like to know about Sophos Intercept X Advanced EP can do for below function.
Can it do Web filtering/ Web Block?
Can it block some ports , not allow ports?
Can it disable USB or external hardisk?
Thanks you all.
We found new point under administrative Access on our clients called Device Hardening (Gerätehärtung). Can anyone help me to find out what it is.
What did this setting do? Can we adjust it? What is the hardening in detail?
many thanks for your…
Hi all,
I would like to know onething Sophos InterceptX Advanced EP can do skip scanning below these.
> Some folders/files in server : if don’t want to scan.(File type is x.raw and other proprietary formats).
As we have opened a new case on it 07354794, I wonder if this is a known result, because I cannot find any information about it.
Scenario:
Fully setup SATC Client / Firewall for a Windows 2022 terminal server .
User logins on the firewall are working…
Hello,
i would like to add a File-Exclusion rule for multiple filetypes and one specific path.
Do i need to add multiple exclusions for each filetype or can i just create one rule for all?
Here is an example:
"C:\Test\Folder\*.txt,*.zip,*.abc…
Macs are failing to update. The error we are getting is: Download of MacEndpoint failed from server filesystem error: in create_directories: Operation not permitted [″/Library/Caches/com.sophos.sau/CID/Sophos Installer.bundle″].
The Mac has the necessary…
How do i solve this problem when firewall not detect the PC , user can't access the system and shows this image.
"Your device does not meet the security heartbeat requirements for this network"
We have an application that is found safe from Sophos Labs Team.
How would I exclude it in Central?
I have disabled all features on the endpoint as a test and it is still detected. Excluded the process path. No luck.
Mitigation DLLHijack Policy…
I wonder if anyone can help me, I am a user of Sophos Intercept X Essentials Endpoint.
As of the middle of February there was an automatic update to one of my products: Core Agent / Sophos Intercept X / Device Encryption which meant that I could no…
On some Servers behind Sophos UTM firewall, which is not capable of wildcard DNS hosts, we noticed increasing CPU load over the last days. Up to 100% today and the server became sluggish.
The CPU load was rising since March 28th - where we rebooted…
There´s a endpoint on my network that sends missing responses to heartbeat it's possible to fix it or make an exclusion to dont check that endpoint We check the possible solutions but all are to risky for us
Hi, the following app IRFANVIEW is part of the app control list but when i select for it to be blocked, the endpoint still allows the application.
can this be looked into thank you.