On our Windows Servers I can see that ecent reported frequently after November 4th 2022. The Sophos Management Communications System client service has received an HTTP status 4294967295 from the server. This might indicate that action is necessary…

I can only connect to any hyper-v server from hyper v manager on the fysical host. When the connection is up and running i can start MSTSC from my local windows 11 and connect to the server and take over the session. if i try to connect directly…

Hi, I keep receiving this notification on Sophos. So far, I'm running Exchange Server 2019 on VM Host. The error mentioned this path on C drive: inetpub\wwwroot\aspnet_client\nzkqhfcsjpl.aspx . The .aspx name are not consistent. I'm not receiving…

Hi, I'm chasing some Windows Server 2022 file server problems at the moment where (on a workstation, more than one) a file copy gets interrupted, or Adobe Premiere suddenly loses its links (and lunch) to network files. This seems to be a transient…

All of my virtual machines running Windows Server 2012 R2 have a security health issue related to the Sophos System Protection Service not running. The w indows administrative tool Services reports the status of the service as Starting and not Running…

Hey there New to Sophos so before i go installing on server running SQL (NOT Clustered) do i need to create any exclusions policies or is intercept x smart enough to do i on its own? if there are policies i need to create can someone guide me through…

Hi, we have a VMware Horizon VDI environment with Server 2012 R2 clones and want to run the new VDI Setup without Postsync Scripts and so on.. When I run the setup (version 1.15) file with the --goldimage parameter, I get the error message that this…

Sophos Central - Server Protection - Antivirus does not allow the Postgres service to start. Dear, We are having a problem with the operation of Sophos Server Protection, where even with the exclusions, the Postgres service does not start. This service…

Hi, which Version of Intercept X Endpoint do i have to install on a Microsoft Server 2019 Remote Desktop Services Host (Terminalserver)? Is this: Sophos Central Intercept X Advanced with XDR or Sophos Central Intercept X Adv for SVR with…

Hi all Apologies if this has already been answered but struggling to find the answer I want to install Sophos Central Advanced on a Server 2019 Core server (without desktop experience), its a domain controller. Looking at https://support.sophos…

We notice that Sophos Lockdown is making the Windows GUI terribly slow when it is installed on a Server (Windows Server 2016, 2019). The Servers are vmware VM. As example: searching in the start menu takes 30 seconds until a minute until you see…

Hello guys, A few of my server machines are showing medium/high alerts due to an issue with Management communication. In the Endpoint Self Help tool I get this warning: "Unable to determine management communication status. Does the MCS client log…

What is the recommended way to handle installing server protection on VMWare ESXi hosts? I currently have Server Protection installed on the VMs that the hosts are running, but would like to get it installed on the actually ESXi boxes themselves as well…

Today I noticed on our Windows Servers 2019 with Intercept X that the Windows Service "Network Setup Service" is constantly restarting. It runs for 3 seconds, then stops. Starting again after a second or a few seconds. This is happening all day long…

Hi I am using SOPHOS Intercept-x for server with server lockdown feature and noticing that SOPHOS SDL log files keep on increasing and storing more than a year logs. Resulting no space left on the disk. Pls suggest workaround to remove these logs…

Hello Sophos Community, my name is David Lorenz and I am a it service provider with many customers. Our customers use Windows Server 2016 and 2019 as a virtual VMware machine. They use Intercept X Advanced with XDR for Server or Intercept X Essentials…

Hi, I have an Exchange server 2019 wich have not been correctly patched since one month ago; it had Sophos Advanced Endopoint installed allready + Sophos Firewall Intercept X in front (protected by WAF - no DNAT) I started questioning my self as soon…

Apologies if this a duplicate but I cold not find anything via the search. I was after the steps other admins use when installing monthly windows updates on servers running sophos enpoint. Although the updates install as expected, CPU usage is always…