When a user has some data on their laptop and attempts to modify or delete it, can Sophos Intercept X Advanced block these actions? Consider an example UserA has some data on their laptop and UserA wants to delete it, can Sophos Intercept X advanced…

Hi, School I'm working at has decided that all removable USB Memory sticks are to be banned and restricted only to specific departments. It's all well and good, but there will be an influx of new devices, that would have to be added as exceptions and…

Hi, I need to install Sophos endpoint on some computers with a particular situation, description below: These computers have 2 or 3 IP addresses, each belonging to a different network. They are shared between employees from different companies,…

What is your company's policy regarding the operation of endpoint protection for software developers? I like Sophos Endpoint Protection, but the software developer environment is a headache. Our anti-threat policy has been so badly written that exceptions…

Hi, We use the Endpoint Peripheral Control policy Blocked Bridged to disabled the WiFi Adapter when a wired connection is available. We're a highly mobile workforce and staff will work via wired connection when in office and on WiFi typically when working…

Customer requests a full/deep scan for all new added endpoint-/MDR-Clients. Does this option exist?

Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares

Dears, Some users have an issue with a server not running, it shows " Not started: Sophos IPS" in Sophos central. Thanks,

Dears, We are facing a problem finding some users and their computers in SHOPOS portal under computers or under "Restore deleted devices and recover Tamper Protection passwords" even though SHOPOS endpoint is installed in those devices. Regards,

Is there a query that can be used to see if a user or Mac device has accessed a specific IP or website?

We're trying to install Agents using SCCM and we are getting the below an error: Please help. C:\\Program Files (x86)\\Sophos\\CloudInstaller About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller Failed to remove 'C:\\Program Files (x86)\\Sophos…

Hi all, how can i download for sophos package and installer after i clicked to Devices>Installer> i cannot download package and send to package to user also.

Hello, I have the following problem. I have a user with Sophos Endpoint Protection installed that cannot launch any battlenet games. Like Starcraft etc. I have tried to create some exclusion policy for the game but didn't help. If i tamper with…

We need to exclude some files from Sophos File Scanner on network drives. Lets say we have mapped drive N:\ with \\server1\share1 I tested access and logged with procmon and SFS debug logs, what is scanned, when opening N:\file1 I can see \\server1…

Hi all, I would like to know about Sophos Intercept X Advanced EP can do for below function. Can it do Web filtering/ Web Block? Can it block some ports , not allow ports? Can it disable USB or external hardisk? Thanks you all.

We found new point under administrative Access on our clients called Device Hardening (Gerätehärtung). Can anyone help me to find out what it is. What did this setting do? Can we adjust it? What is the hardening in detail? many thanks for your…

Hi all, I would like to know onething Sophos InterceptX Advanced EP can do skip scanning below these. > Some folders/files in server : if don’t want to scan.(File type is x.raw and other proprietary formats).

Hello, i would like to add a File-Exclusion rule for multiple filetypes and one specific path. Do i need to add multiple exclusions for each filetype or can i just create one rule for all? Here is an example: "C:\Test\Folder\*.txt,*.zip,*.abc…

Hi By default is SSL/TLS decryption of HTTPS websites marked as ON by default? What are the implications or disabling this? Thanks.

How do i solve this problem when firewall not detect the PC , user can't access the system and shows this image. "Your device does not meet the security heartbeat requirements for this network"

Bluetooth must be allowed for earbuds and Bluetooth mouse but User won't be able to transfer data using the Bluetooth feature Windows

We have an application that is found safe from Sophos Labs Team. How would I exclude it in Central? I have disabled all features on the endpoint as a test and it is still detected. Excluded the process path. No luck. Mitigation DLLHijack Policy…

I wonder if anyone can help me, I am a user of Sophos Intercept X Essentials Endpoint. As of the middle of February there was an automatic update to one of my products: Core Agent / Sophos Intercept X / Device Encryption which meant that I could no…

Hi, the following app IRFANVIEW is part of the app control list but when i select for it to be blocked, the endpoint still allows the application. can this be looked into thank you.

Hi Sophos, We are receiving what we believe to be false positives with a piece of software at use in our ogranisation. This software is triggering an event on the affected device for 'DynamicShellcode'. I understand that I can go to this device…