• Intercept X - SSL/TLS decryption of HTTPS websites

    Anthony Hill
    Anthony Hill
    Hi By default is SSL/TLS decryption of HTTPS websites marked as ON by default? What are the implications or disabling this? Thanks.
    • 7 months ago
    • Sophos Endpoint
    • Discussions
  • blizzard game clash

    David1122
    David1122
    I wonder if anyone can help me, I am a user of Sophos Intercept X Essentials Endpoint. As of the middle of February there was an automatic update to one of my products: Core Agent / Sophos Intercept X / Device Encryption which meant that I could no…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Defender for Identity Equivalent

    DavidGorman
    DavidGorman
    We had some reps in to talk about moving from Sophos Intercept X XDR to Defender P2 (or the full E5 security stack). What I really was impressed with was Microsoft Defender for Identity. We're a hybrid org with accounts in AD and synced to Azure.…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Yealink WPP30 (and Yealink RoomCast) and Sophos Intercept X Advanced with XDR

    Jaakko Herttua
    Jaakko Herttua
    Hello! Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. C an someone advise where the problem is?
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows10

    Parag Shukla
    Parag Shukla
    Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • sophos hitman pro alert und borland delphi debugging extrem lamngsam

    mwe_tt
    mwe_tt
    Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Dynamics Outlook Plugin and CSV export being blocked

    Slappy
    Slappy
    In the past week we have run across couple of issues..... things were working just fine but then they were not. Two issues so far: - Dynamics/F&O users have the ability to export to CSV. - Dynamics/F&O users were able to use the Dynamics Outlook…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • SophosNetFilter causing BSOD

    Yoni26
    Yoni26
    Hello, We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • tcpip.sys blue screen

    Kent_166
    Kent_166
    Hi all, I've been having random workstations blue screening since christmas and all reports point to a driver issue, all of the drivers were so far intel ethernet cards until this morning when my own laptop bluescreened. I've found this article but…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • Utilizing Intercept X on Windows 7

    Fox Medo
    Fox Medo
    We are facing a situation where we need to use Intercept X with Windows 7. The challenge is that the client cannot upgrade the system due to incompatibility with certain medical instruments. We are considering using Intercept X as an antivirus solution…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • Disk SSD SATA 100% with Intecept X

    Andres Ulloa
    Andres Ulloa
    Dear All: Along with saying hello and hoping that you have enjoyed a nice end-of-year holiday with your families, write to ask them the following: Our company has Sophos Intercept 100%. Strangely it is not just the Sophos processes that take the disk…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • CPU usage by Sophos.

    P patton
    P patton
    In a fairly new windows laptop, we had to install Sophos in our company laptop. This made the laptop extremely slow and hard to use. All of my coworkers have also been facing similar issues. Sophos uses around 90-100% of the CPU. what should I do…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Seeking Advice: Ransomware Attack and Solutions for Legacy Systems

    Fox Medo
    Fox Medo
    I am reaching out for guidance on a critical issue one of our clients is currently facing. They have fallen victim to a ransomware attack, specifically impacted by the 'Hhuy virus' from the STOP/DJVU ransomware family, identifiable by the '.HHUY' extension…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • problems installing sophos endpoint, Error: No reachable update service locations

    oscar parra
    oscar parra
    problems installing sophos endpoint, Error: No reachable update service locations , The log generates the following: 2023-12-19T15:28:54.2670382Z INFO : Trying update service url sus.sophosupd.com/.../d409441b-33e9-47f3-b22a-0cf49378a0a8 with proxy: …
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • sophos endpoint defense services taking high memory utilization(500-600)

    Sophos User6749
    Sophos User6749
    Why this services taking so much memory utilization and how we can reduce it can anyone suggest ,due to which system getting slow
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • About Threat Graphs

    Alparslan Bolat
    Alparslan Bolat
    Hi there, What does what is found on the Threat Graphs mean? what should I do as a solution?
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • 2023.1.3.5 BETA

    Brian Loska
    Brian Loska
    When installing core agent 2023.1.3.5, some devices show 2023.1.3.5 BETA and some show 2023.1.3.5 versions. Why is there two versions? When did the version change? Updating does not change it to 2023.1.3.5 BETA version to 2023.1.3.5.
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • High CPU Usage - SEDService.exe offline

    Mori Bir
    Mori Bir
    Hi, I have an annoying problem with the Sophos Endpoint Agent. When I am connected to the internet everything is fine. However, when I unplug the cable and am offline, the load on SEDService.exe goes way up. I have now noticed that under C:\ProgramData…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • [DE,EN] Über RDP redirectetes Laufwerk exclude, RDP redirected drive exclude

    Colin Frehner
    Colin Frehner
    [DE] Hallo zusammen Heute schilderte mir ein Kunde das Problem, dass beim Versuch, eine CD in seiner Remotedesktop Session mittels Windows (drag and drop) zu brennen der Vorgang abbricht und die CD somit unbrauchbar macht bis man sie neu formatiert…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos endpoint using high cpu when updating windows

    Tri Nguyen2
    Tri Nguyen2
    Hi sophos team. I have an issue with sophos endpoint. The computer is so lagged when updating windows. Sophos endpoint defense software and sophos file scanner took over 50% cpu, do we have settings to bypass scanning update from window. The endpoint…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos clean stopped

    Jose Gonzales Ramos
    Jose Gonzales Ramos
    we have this problem, we already reinstall agent, reboot, there is no other security solution
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Trigger a Message using Sophos Endpoint

    blueskies
    blueskies
    Due to a requirement of devices not on Asset inventory need to broadcast a message to ENDPOINT users who are using the systems. Is there a way to trigger such a custom message?
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Cómo encontrar rangos de direcciones IP utilizados por Amazon

    Vicente Millan
    Vicente Millan
    tengo un ambiente de produccion en aws y he permitido cuanta urls me dice el manual de sopho para actualizar los agente pero no se me actualizan debe permitir todo el trafico https para que actualicen pero mis politicas internas por el tipo de negocio…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Endpoint Defence Software High RAM Usage

    Nancy Ngulube
    Nancy Ngulube
    We have deployed Sophos in our organization (on a 100+ plus) devices and we keep getting the same complaint of poor device performance. After investigation we have noticed that Sophos is using up a lot of RAM on client devices. I have noticed their…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • SSP.log rotation and E Failed to raise async: Error converting user SID to string. Windows error code : 1337

    LHerzog
    LHerzog
    I was checking the SSP.log recently in C:\ProgramData\Sophos\Endpoint Defense\Logs\. According to https://support.sophos.com/support/s/article/KB-000038787?language=en_US this file should have a log rotation of 5 files. On Windows Server endpoints…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
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