Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…

In the past week we have run across couple of issues..... things were working just fine but then they were not. Two issues so far: - Dynamics/F&O users have the ability to export to CSV. - Dynamics/F&O users were able to use the Dynamics Outlook…

Hello, We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…

Hi all, I've been having random workstations blue screening since christmas and all reports point to a driver issue, all of the drivers were so far intel ethernet cards until this morning when my own laptop bluescreened. I've found this article but…

We are facing a situation where we need to use Intercept X with Windows 7. The challenge is that the client cannot upgrade the system due to incompatibility with certain medical instruments. We are considering using Intercept X as an antivirus solution…

Dear All: Along with saying hello and hoping that you have enjoyed a nice end-of-year holiday with your families, write to ask them the following: Our company has Sophos Intercept 100%. Strangely it is not just the Sophos processes that take the disk…

In a fairly new windows laptop, we had to install Sophos in our company laptop. This made the laptop extremely slow and hard to use. All of my coworkers have also been facing similar issues. Sophos uses around 90-100% of the CPU. what should I do…

I am reaching out for guidance on a critical issue one of our clients is currently facing. They have fallen victim to a ransomware attack, specifically impacted by the 'Hhuy virus' from the STOP/DJVU ransomware family, identifiable by the '.HHUY' extension…

problems installing sophos endpoint, Error: No reachable update service locations , The log generates the following: 2023-12-19T15:28:54.2670382Z INFO : Trying update service url sus.sophosupd.com/.../d409441b-33e9-47f3-b22a-0cf49378a0a8 with proxy: …

Why this services taking so much memory utilization and how we can reduce it can anyone suggest ,due to which system getting slow

Hi there, What does what is found on the Threat Graphs mean? what should I do as a solution?

When installing core agent 2023.1.3.5, some devices show 2023.1.3.5 BETA and some show 2023.1.3.5 versions. Why is there two versions? When did the version change? Updating does not change it to 2023.1.3.5 BETA version to 2023.1.3.5.

Hi, I have an annoying problem with the Sophos Endpoint Agent. When I am connected to the internet everything is fine. However, when I unplug the cable and am offline, the load on SEDService.exe goes way up. I have now noticed that under C:\ProgramData…

[DE] Hallo zusammen Heute schilderte mir ein Kunde das Problem, dass beim Versuch, eine CD in seiner Remotedesktop Session mittels Windows (drag and drop) zu brennen der Vorgang abbricht und die CD somit unbrauchbar macht bis man sie neu formatiert…

Hi sophos team. I have an issue with sophos endpoint. The computer is so lagged when updating windows. Sophos endpoint defense software and sophos file scanner took over 50% cpu, do we have settings to bypass scanning update from window. The endpoint…

we have this problem, we already reinstall agent, reboot, there is no other security solution

Due to a requirement of devices not on Asset inventory need to broadcast a message to ENDPOINT users who are using the systems. Is there a way to trigger such a custom message?

tengo un ambiente de produccion en aws y he permitido cuanta urls me dice el manual de sopho para actualizar los agente pero no se me actualizan debe permitir todo el trafico https para que actualicen pero mis politicas internas por el tipo de negocio…

We have deployed Sophos in our organization (on a 100+ plus) devices and we keep getting the same complaint of poor device performance. After investigation we have noticed that Sophos is using up a lot of RAM on client devices. I have noticed their…

I was checking the SSP.log recently in C:\ProgramData\Sophos\Endpoint Defense\Logs\. According to https://support.sophos.com/support/s/article/KB-000038787?language=en_US this file should have a log rotation of 5 files. On Windows Server endpoints…

Hi, we're having general problems with the endpoints that are protected by sophos endpoint. We have all computer connected to sophos central and in general we did not have any security issues, but we see that some activities became very slow (mainly…

Hi all, My company is using Intercept X managed on Sophos Central (200+ terminals). 2 weeks back some users started facing the issue of their browsers not loading any web pages at all, resulting in timeout. This is regardless of browser type, be it…

Hi, I use multiple Windows VPN connections and DrayTek VPN connections to connect to my clients and last week all the windows vpn connections stopped working. I have tried everything I can find on the web to resolve and I want to rule out/determine whether…

Hello everybody, Does Sophos Endpoint products must be running a version of Microsoft Windows that has been updated to support the Azure Code Signing (ACS) program, which replaced the deprecated cross-signing program? Windows support for the Azure…

Not sure what has happened Sophos was asking for a reboot dure to an update on many computer last week and this week machines are being crippled. 50GB of memory usage, alerts in Windows were out of Virtual memory (When is the last time you ever thought…