• Inquiry Regarding Remote Wipe Feature for Laptops

    Michael9609
    Michael9609
    Dear members I hope this email finds you well. I would like to inquire if Sophos offers any remote wipe functionality for laptops in case of loss or theft. If so, could you provide more details on how this feature works and its requirements? Thank…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • DLP to check about various external domains in an e-mail message.

    Cleber Vicentini
    Cleber Vicentini
    Hi, Anyone knows how to configure Sophos DLP, or other tool, to check fields To, CC, Bcc for existing multiple external domains? Example: TO: cccc@gmail.com;bbbbb@hotmail.com In cases when more than one external domain is fond, stop to send e-mail…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • File control by extension

    Alves
    Alves
    Hi guys, Is it possible to block certain files when they are executed? For example, block all .EXE files when they are clicked
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • About C2_10a (T1071.001) Detected on the server

    ong! L
    ong! L
    Endpoint appears as malicious behavior, but shouldn't detecting c2 be the purview of IPS? Why is it showing malicious behavior? Or is the ips module already involved?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint SSL/TLS Decryption - managed exclusion list

    Stefano Tortiello
    Stefano Tortiello
    Hi is there a managed exclusion List for the Endpoint SSL/TLS Decryption module? I only found the possibility to add custom URLs as exclusion. We use Sophos Firewall as well and there is the URL Group " Managed TLS exclusion list" with a bunch of…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Local log write error

    ong! L
    ong! L
    The web anti-virus detection logs are written in the IPS logs at .....
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • False trigger or a potential threat?

    Maroun Moussallem
    Maroun Moussallem
    hello, it's been a while but recently I encountered the same trigger, Endpoints are not sending hearbeats signal anymore to the firewall. no documentation on how to work around this issue. any idea? thank you.
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • RE: Blocking Controlled Items Prompts for Problems

    ong! L
    ong! L
    One more question, how to customize the tamper protection password?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Lockdown eclusion for one specifig *.exe

    NXKI
    NXKI
    Hello all, I need help with something I struggle for some weeks now. Sophos is currently blocking some users action with a lockdown event for a program we use. I whitelisted the detected lockdown event from the event log (Exclude this Detection…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Debugging in Lazarus/fpc is slowed down by HitmanPro.Alert service

    Domenico Mammola
    Domenico Mammola
    Hello, starting from today (27/08/2024) debugging in Lazarus ( https://www.lazarus-ide.org/ ) with Free Pascal Compiler ( https://www.freepascal.org/ ) as backend is getting tremendously slow. If I disable the HitmanPro.Alert service everything runs…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Skype high cpu usage with Sophos Endpoint

    MysteriousDT
    MysteriousDT
    Hi! I noticed (about since 2 weeks) Microsoft Skype running in background, periodicly causes high CPU usage with Sophos Endpoint ( Sophos File Scanner Process ). Is there any other people here who experienced this?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Are you not going to update your machine learning engine?

    ong! L
    ong! L
    https://docs.sophos.com/releasenotes/index.html?productGroupID=esg&productID=sesc_interceptx&versionID=allVersions The last update was in 2021, what are you doing?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner high CPU usage after Computer off for several hours

    LHerzog
    LHerzog
    I have noticed my own computer (a quite fast machine, a HP Elitebook with i7 Gen13, 16GB RAM, Gen4 NVME SSD) feeling terribly slow when turning it on in the morning after being off for more than 10h. Program starts and reaction time is very sluggy for…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner is using around 80% of RAM

    Akito Galicia
    Akito Galicia
    sdu-feedback.sophos.com/.../8411bb8c-c089-47fa-a58a-761c3367caa5_2024-08-21-00-29-40.zip
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Application Control and Installing Intune Management Extension

    Monkster
    Monkster
    Hi, We've recently moved to a hybrid setup for our Windows devices (local active and Intune). Many devices have successfully fully setup but most have not. They are registered with Intune and show compliance, however we have found that those not working…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint UI not installing

    Ibrahim Shaihan
    Ibrahim Shaihan
    Hi i got this error while trying to install sophos agent.
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Installation bleibt hängen

    Ardit Latifaj
    Ardit Latifaj
    Hallo, ich habe ein Problem mit der Installation der kundenspezifischen .exe-Datei, die ich aus dem Sophos Central des Kunden herunterlade. Während des Setups wird das Gerät erfolgreich in Sophos Central registriert und der Download verläuft reibungslos…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Improvement suggestion for Peripheral Control - Add note/remark

    Rafael Sardinha
    Rafael Sardinha
    Hello, I would like to suggest an improvement to the Peripheral Control Policy by adding a note/comment field where we can enter a text justifying the exception. I have “old” exceptions for USB sticks/disks that I can't remember what/who they were…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Finding where the domain users group added to the remote desktop users local group

    Nandha
    Nandha
    Hi, Is there any osquery to get all the domain-joined machines where the "Domain Users" group is added to the "Remote Desktop Users" local group?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Duplicate Device Detection

    Sophos User1088
    Sophos User1088
    Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos blocking "iLok" licensing application

    Josh Rogalski
    Josh Rogalski
    We run a small licensing application on a server, and the same client runs on student PCs in our media lab. The application named "iLok" started failing a few weeks ago, and after some investigation it is Sophos blocking it. We found by trial and error…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Blocking USB storage devices with endpoint protection?

    Lothar Kruse
    Lothar Kruse
    Hello, I am currently using Sophos Endpoint Protection Intercept X Advanced in the company network. Is it possible with Endpoint Protection to block USB interfaces for storage media such as USB sticks or external hard drives? So that only approved USB…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Debugging in Delphi is slow

    Sophos User611
    Sophos User611
    If you use the sophos central ednpoint agent on a windows 10 / 11 machine debegging in borland / embarcadero delphi is extremely slow. This workarround works: sophos hitman pro alert und borland delphi debugging extrem lamngsam But: This MR expieres…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Error downloading/running stage 2: Setup program failed with code: 1

    CarlosLS
    CarlosLS
    I have a problem at installation on a PC, we have installed the endpoint in other PCs in the same network without problems. The installation starts and seems to work correctly, it reaches the MR/UC server and completes stage 1, then it starts working…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Remove Endpoint Client without password

    Lothar Kruse
    Lothar Kruse
    Hello, I have a Windows 11 Pro Client that has a Sophos Endpoint Protection Client installed. But in Sophos Central the client is not listed any more. When I start an update on the client manually, there comes an error. I can´t find any way to…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
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