Hi, This should be fairly simple, and I am 99% certain of the answer but want to be sure. We need to change a client's license (downgrade as the subject of this post states) and I have seen in the support article that any software not included in…

Hi! I'm not sure if this is the correct place for this but I thought I would give it a shot. So I'm currently doing a research project for my college computer science class on different programs that could potentially have compatibility issues or just…

Hello community!. I have a doubt is it possible to know the core agent version globally, for example. If I want to look de core agent version on a device, I have to go to Devices - "PC1", and in the agent summary we can look the all the components…

Hello, We have an issue where our 3rd party monitoring tool is looking at the following folder for definition updates: C:\Program Files (x86)\Sophos\Sophos Anti-Virus From what I can see any agent that has the core update agent on version 2.20.13…

Hi everyone, since some weeks we and our customers are facing the issue that all of a sudden the user is not able to use google anymore. If he tries to google something he gets the error mentioned in the subject. The only solution is to close the…