Bluetooth must be allowed for earbuds and Bluetooth mouse but User won't be able to transfer data using the Bluetooth feature Windows

Hi, the following app IRFANVIEW is part of the app control list but when i select for it to be blocked, the endpoint still allows the application. can this be looked into thank you.

Hallo, ich möchte eine bestimmte URL in unserer Endpoint Protektion sperren. Unter der Endpoint Protection - Website-Management habe ich die URL hinterlegt und in den Richtlinien als blockiert hinterlegt. Diese funktioniert auch bei Domains wie…

How long does it take a device in a Device encryption Policy to be encrypted? I've created a policy for device encryption and added a pc to that policy. How long before the device will start the process of asking for the encryption setup? I've restart…

Servus Community, is there a current list or white paper listing all currently filtered translators who are blocked by default in End Point Protection with the Web Filter 'Translators & Proxies'? I'm particularly interested in whether the website of…

Hi, I am setting up application control with Sophos Central, and ran into a few problems that have clumsy workarounds, but one that I don't know how to workaround is this. Sophos Application Control only looks at the currently logged on user to determine…

Hello, is it possible to set one "Master-Password" for the tamper protection of all user/clients? Greets Frederik

We're seeing that issue on several new computers. I cannot find information about the error "BitLocker Hardware Test has failed on the computer". Is this a known issue? HP EliteBook 640, Intel 13th Gen. These errors are logged every day in Central…

Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…

Hi, When SSL/TLS protection is activated from Sophos Central > Endpoint Protection > Base Policy, I encounter problems to access Public Administration/bank/taxes sites. I know that it's because it is not possible to decrypt their traffic. So I use exceptions…

Trying to turn on Data Protection but in the Sophos help section keeps showing outdate instructions and Google is not helping either. Check all Global settings for tenant and EndPoint and can't find the buttom to enable, please help

Hello everyone, I understand there is a way to query for event logs in Live Discovery. From what I see, it may be limited to Windows Logs only i.e Application, Security, Setup, and System event logs. I tried querying an event id, but it pulled from…

Hi, Please let us know if there is a sql query for get all web browsing activity of user/ computer for MAC devices on sophos central. I found we have inbuilt query available for Windows as : "URLs accessed on Windows (Data Lake)". Kindly let…

Hi, Our client has some issues, related to central endpoint protection 1. Bluetooth headphones are not working Even it is allowed in peripheral control policy. We have checked a JBL Bluetooth headphone, even the user has full access in peripheral…

Hi, I have DLP solution named Somansa which is installed at one of my clients place along with Sophos Antivirus. There I have enabled Application blocking through Somansa DLP which is working fine in the system where Sophos is not installed but same…

Hello dear Sophos Community, we have some old devices in our company and I noticed that the sophos agent collects data like Processor structure and Operating System but now my question is; Can I get Sophos to collect more information than this from…

I am playing around with the XDR Datalake. The goal is to use the XDR Datalake for our inventory. So we do not have manually update it. I can get all installed software from the Datalake thanks to the query "windows_programs". However in this query…

Dears, I am facing an issue with uninstalling Sophos Endpoint Agent in order to reinstall it again. In Sophos Central Dashboard, there is a laptop that is totally not protected while Sophos agent but not updated yet (logged in remotely to the device…

A strange thing happened to us on Endpoint, which was in a locked office, in one second the endpoint blocked at least 10 pages of inappropriate tip as Adult/Sexually Explicit. Since I am sure that no one was sitting at the endpoint and no one could…

I saw the popup the other day announcing the new feature in Threat Protection to block QUIC to make sure that everything goes through Web Control and Threat Control correctly. I clicked the "Read more" link which took me to Threat Protection Policy…

Hi, due to some strange German law, there must be some wistle-blowing URL to be excluded from decrypting but also from logging. is that possible with Sophos Endpoint / Central? What about Datalake? Though it's a nightmare in terms of security…

Hey Sophos, you managed to bring one of our websites out of production with your new NTP64 component. Since installed, endpoints will not load it or only parts of it. Intercept-X kills the connection during TLS handshake. HTTPS Decryption enabled…

Hello, is it possible to set time to blocking USB port? As in block or leave it open for just a certain time period.

I have a device that at some point was deleted from the Sophos portal. I've tried reinstalling Sophos but am getting a message stating that tamper protection needs to be disabled. What steps can I take to get the device back on the portal? Thank you…

I have installed Sophos Sophos Endpoint Agent on Windows 10, how to change language from Japanese to English by command line instead of via GUI?