• Endpoint removal, unable to remove and installing latest clean version

    Sophos User6505
    Sophos User6505
    I have a Mac that had Endpoint on it and in the last couple months has had issues with the Mac so they tried to remove Sophos to do a fresh install. Unable to remove using Sophos Endpoint uninstalled, it keeps failing. Unable to reinstall Sophos Endpoint…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • MacOS 12.4 Can not install

    Fabian Arndt
    Fabian Arndt
    Hello, we are using Sophos central with Mobil advance licenses to mange our MacOS users. We are Testing this setup at the Moment with 2 licences for Mobil Advance and 2 for intercept x advance But the MacOS installer states that I can not install…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Cannot isolate MacOS devices from Sophos Central

    Luigi Merola
    Luigi Merola
    Hi everybody, Is there a way to enable device isolation on MacOS devices? From our consolle we can isolate w/o problems both Windows client and servers but this doesn't works for macOS clients, the "isolate" key doesn't appear at all. All the licenses…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Protection

    Ashish Shetty
    Ashish Shetty
    A Mac user is facing problem such as he has to perform hard restart for his laptop again and again, and it has started happening after installing sophos, can you tell me what exactly he has to do so that he will not face this issue in future ?
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Remove System Extension off of Macs using Jamf Pro

    Joey Byboth
    Joey Byboth
    Hi, I know this is a known issue but I'd thought I'd reach out anyway. I need to remove Sophos off of a lot of Mac computers, including the system extensions. (They seem to be causing performance issues). I cannot ask users to disable SIP and run a bunch…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • How can I limit the CPU usage when scans are running on Macs?

    cbae
    cbae
    An old locked thread asks the same question. Sophos processes are burdening even the strongest of Macs in our fleet. Our developers are substantially impacted during builds, and when launching applications, to the point where they are force-rebooting…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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