Hello, folks I have created a rule to block newly discovered hosts using exploit kits etc., to deliver ransomware. I understand there are many hosts, and I am just adding those which are prevalent at the time. As the list will grow with the additions…

Hello everyone, I hope I can get some help on an issue. We have been given USB Sticks from a customer and we need to put specific files to them. I want to allow certain Clients to be able to write to the USB Sticks but I dont want to allow them…

Hi guys, We were migrated old SEC server from Windows 2008 R2 to Windows 2016, our migration has followed the steps that mention on KB page. We managed to successfully installed and run SEC on new Server, the managed client was also displayed to connected…

Hello, Currently I am trying to setup data control with email notifications, the SMTP settings have been configured using the anti-virus and match the email with data control. However, even though my rule which is set to block a file being copied…

Hi Sophos techies, I was wondering if there was a way to modify any policy on the console and then allow the clients to come and pick it up after the next update? If there's an update, the console floods the envelopes folder which potentially…

Has anyone been able to find any decent training materials for Endpoint Console? I know Sophos aren't providing any official courses for it now, even though they have uploaded a few videos for it to YouTube, but I was wondering if anyone had managed…

Hi We are trying to install Sophos endpoint security and control 10.8 on server 2016 Datacentre edition 1607 using enterprise console 5.50 when we tri to protect a 2016 server from the console we receive error code 80070057 along with the message "installation…

Hi We have about a hundred PCs in CSV file that needs to be removed from Enterprise Console - can I do it in bulk (by script etc)? Thanks

Hi all, Unavoidablly (for the moment) we still have a couple of XP and Server 2003 clients in our environment. If I looks at the status of Sophos on these machines everything seems to be updating normally and looks healthy and normal. If I look…

I'm in the process of migrating to Central. In order to use the migration tool, I need to set the primary update server from a secondary update server, to the server running SEC and the Database. I've built a new container and set the correct update policy…

How many of yall are getting these on-going errors in Sophos Enterprise Console. Code: a058000c - Web Protection is no longer functional. The filtering driver has been bypassed or unloaded. Code: e03d0301 - The on-access driver could not check device…

Hello, i want to update from SEC 5.5.0 to SEC 5.5.1 and I have fixed these Problems with some SQL-Updates: and the status quo is now: But i don't know on which last screw i have to turn to fix the last problem. It is necessary to make…

Hello All, I have enabled the Web Control feature for a set of groups however, the policy does not block youtube at all. I've enabled Web Protection on the AV & HIPS policy, and also added; youtube.com and www.youtube.com to the block list on Web…

[Rant] Sophos has been pushing exploit prevention feature heavily on both cloud( Intercept X) and on-premises( Exploit Prevention) recently but it seems to me that Sophos rather pour resources into marketing instated of their kb team documenting and…

Hi there, Last friday I have installed Sophos Endpoint protection 5.5 according best practices etc. The updates has been installed and I have succesfully protect a test computer. Within the Sophos Enterprise Console I want to configure the…

Hello, i have a cause with protecting clients in our network. The employees work from home and are connected via VPN. In the enterprise console i click at protect, but nothing happens. How i can protect these laptops ? Primary Server is…

Hello All, Can anyone tell me about the Update with Unknown status and Blank status ? Regrds

Background: The Exploit prevention component sends information about protected applications to the management back-end. This information is used to build the policy that is applied on all endpoints and contains information about the applications used…

Hi Team. Currently operating SEC 5.2.2 in WS 2008 R2, and I need to update to SEC 5.5.0, is there any tutotial on how to perform this procedure? Is there any risk related to the update? I would greatly appreciate your help....

Hello, I am facing serious issue with Sophos support. We have 1000+ machines with different errors are failing updates. Below the errors are listed. Please advise if someone can help in this. 1. Failed to install Sophos System Protection: Error…

This error has appeared on my Enterprise Console for a Windows Server 2012 R2 Virtual Machine. Has anyone seen this error and able to offer any advice? I have tried the usual uninstall and reinstall, and searched the knowledge base articles. SEC version…

Hi, Might be a daft question but I'm not convinced Sophos Update is working properly even though everything suggests that updates are being downloaded and deployed. So the log is showing good : There are no errors or warnings. IDE's are fine…

I am having issue with Enterprise Console with multiple errors and different errors as below listed. 1. Failed to connect to the on-access driver (0x80070005). [0xa0490001] Failed to install Sophos System Protection: Error code 80070643 [0x00000067…

Having an issue with Java Application and its not loading. If disable firewall it works in Logs it shows the following as screenshot. Would highly appreciate if someone can assist step by step :) Regards Faisal

Hello, I got system and I need to fix it. System is build from two SUM, DMZ (hostname - SOPHOS) and Internal. With DMZ I got it and fixed, server is ok, clients is ok. Both servers are windows server 2012 R2 Std, using WORKGROUP. But I have problem…