• List of sophos update servers for update manager

    ASICSIT
    ASICSIT
    I need a list of sophos servers that update manager connects to so that i can add them as exceptions to our firewall instead of just opening up port 80 for everything.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Exclude Process, the regkey still working ?

    SylvainJEANNE
    SylvainJEANNE
    Hi, I saw on other topics that we can exclude process for the realtime scan (many like https://community.sophos.com/products/endpoint-security-control/f/3/p/4011/9339 ) . I tried to do the same, with 2 basics process : notepad.exe and savtst32.exe…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Any information on troj/phpshel-h?

    RickWaugh
    RickWaugh
    We have just installed Sophos end point protection. During a scan of an old Tar file of an archived project, we received a notification that this trojan was part of the tar. There is nothing in the Sophos page regarding this, the page that catalogues…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Tamper Protection Password

    jilwill
    jilwill
    My friend worked at a business in which he got a free laptop to do work on. It had sophos endpoint security and control. He has given me the laptop to use since he quit the business, but now i am stuck with the sophos application. I do not have, nor does…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • How to apply "Advanced" on-access scanning option centrally.

    BenedictSiu
    BenedictSiu
    Hi everyone, Just want to find out if there a way to set the said advanced scanning options from SEC or via Windows registry or any config files? Thank you in advance.
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Web Control issues after Windows 7 to Windows 10 upgrade

    stevecroxford
    stevecroxford
    We've just started testing for Windows 10 roll-out, and have come across a strange issue. We do not use Web Control, however when a machine is upgraded from Windows 7 to Windows 10, with the latest client installed (10.6) users can no longer browse the…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Enterprise Console 5.2.2 not seeing changes.

    ShirleyPulsipher
    ShirleyPulsipher
    Migrated Enterprise Console 5.2.2 from 2003 to server 2012 R2 using instructions from support site. Everything went well, no errors but policy awaiting transfer on all machines. In the Envelope folder the messages are stacking up but no changes on the…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • error 0000003b

    AnatAbecassis
    AnatAbecassis
    hy, i need to deploy the endpoint from the SEC but the error 0000003b is shown and my computer are not on the same AD and in the scheduler task of the endpoint the sophos_instTask.job isn't created what i need to do ?
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Sophos Endpoint Protection for Off-site Windows machines

    Supreme CourtHelpdesk
    Supreme CourtHelpdesk
    I have some old computers that I want to get off of Symantec and on to Sophos but they are all computers that are not joined to our domain. Not entirely off-site equipment, they are just carried to and from work so that the users can have them at home…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • RE: upgrading from EPC 5.3.1 to EPC 5.4 fails during PatchDB Upgrade

    Frank-Michael Bickel
    Frank-Michael Bickel
    Hi, simply deleting the SophosPatchDB done the trick. I recreated the SophosPatchDB via commandline as you should do it during a new installation and the Upgerade Process was okay then. thanks and kind regards Freank
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • SAVOnAccessControl (EventID: 17 and 72)

    JoelReeve
    JoelReeve
    Hi All, I have a windows server 2003 DC (Looking to Migrate shortly) we have been getting the below errors in our Windows Event Log for the last few months EventID: 17 Description: The on-access driver failed to determine the new name for…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Endpoint does not remove Conficker

    IvanildoGalvão
    IvanildoGalvão
    Sophos Endpoint dealer here in my city, in Brazil, also do the installation and configuration in business. Well, I have realized the console Sophos Conficker several events not removed, this is an old virus, so why Sophos does not remove? What should…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Endpoint fails to install updates?

    FabianT
    FabianT
    Dear all Unfortunately i am not a computer expert so some of the Post i read here were not really of great help for me even if the maybe answered my question already? I have the following question: My windows Defender notified me that my virus software…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Cannot uninstall Sophos Anti-Virus Error 1721

    Robot_Overlord
    Robot_Overlord
    After moving Enterprise Console to a new server, I need to uninstall the Endpoint Security and Control client so I can re-protect the new server from the new Console. I am not able to uninstall the client. I get the following error in the Sohpos Anti…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • "On-Access Scanning: Disabled"; All buttons Greyed-out; Endpoint Security and Control Anti-Virus

    WilliamWinford
    WilliamWinford
    I'm running vers. 10.6, which updates successfully. The only two buttons that aren't greyed-out are the "View Updating Log" & "Configure Updating". We need On-access scanning to be enabled. Thanks!
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • RE: Failed to install Sophos Network Threat Protection: Unexpected system error

    CraigJones
    CraigJones
    My immediate thoughts are: Is tamper protection enabled? Is the user you are installing the software as an Admin or Sophos admin?
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • RE: Malicious Traffic Detection

    CraigJones
    CraigJones
    It's because mtd.vbs uses wscript.exe (Windows-Based Script Host) to execute, this means the actual running application is wscript.exe and the detection quite rightly is against this. In a real world scenario the detection would be against an actual piece…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Enterprise Console management application failing to run

    jimmyluciano
    jimmyluciano
    Hello, Recently I performed an migration and upgrade the Sophos Enterprise Console and it has been running smoothly ever since. However, previously I had the Enterprise Console management application installed on my workstation, so that I didn't have…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Can't uninstall SAV client - HELP!!

    SteveBray
    SteveBray
    Hello all - I have SAV 10.3 installed on a Windows 7 machine. The client came gratus from a prior employer. It appears that the update server has taken a permanent nap, and connections to SOPHOS directly are not working. When I attempt to uninstall…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Installing Sophos Endpoint on Windows Server 2012r2 Core

    MikeZanczewski
    MikeZanczewski
    From what I found Sophos Endpoint is supported on Windows Server 2012r2 Core. Does anyone know how to install it, or where to even download it from? I have been able to only find very little information on this topic. Are others not running antivirus…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Authentification Erreur

    ValentinNICOLAS
    ValentinNICOLAS
    Bonjour, J'ai reçu le code d'authentification (nom utilisateur et mot de passe) sur mon adresse mail, j'ai télécharger et installer Sophos Enterprise Console sur un Windows Srv 2012. Lorsque je veux activer mon compte des 30jours d'essai, il m'indique…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Windows Exclusion Question Revisited

    GaylaAlderette
    GaylaAlderette
    Hi, I saw this question in the discussion group and thought I would try to glean more information on this topic. I am totally new to this and have been searching and reading all I can concerning Windows exclusions and on-access exclusions. The more…
    • Answered
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • move clients to new sophos enterprise console

    HaridimosManoussakis
    HaridimosManoussakis
    Our old Sophos Enterprise Console crashed (got infected by a ransomware/cryptolocker variation) . We installed SEC on a new device (which has the same IP as the old one), but we can't manage to migrate computers from the existing old SEC to the new…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • We've been replacing machines by removing them from the domain, deleting them out of AD, out of the SEC. We use the same names for the new systems i.e. old computer name = computer1 (after removal) new computer name = computer1. The AV pushes to the ...

    MichaelWay
    MichaelWay
    We've been replacing machines by removing them from the domain, deleting them out of AD, out of the SEC. We use the same names for the new systems i.e. old computer name = computer1 (after removal) new computer name = computer1. The AV pushes to the machine…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Is my Sophos Protection Up to Date?

    MontyBurns
    MontyBurns
    So I am running Sophos Endpoint Security and Control version 10.3. The OS is Windows 7 Ultimate. I'm just wondering if it's up to date. I remember last night it said "Last checked for updates 23-03-16" but now it's saying "Updating: Failed". It is also…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
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