Dear All, I have deployed Sophos endpoint security in our company, we have configure web control policy to block social sites like,Facebook,you tube etc. All the sites which are define in block sites is blocked by web control policy. But when the user…

Hello, we are using "Endpoint Protection Advanced - Competitive Upgrade" It is not possible to run Update on standalone notebooks used outside from company network, with installed standalone version of sophos AV. Is it possible, that our product…

It would be nice to have a warning of the changes to the Application Control Lists that are updated in EndPoint, so we can turn off "Any Applications Added" for categories that are due to add an application we use, and then make the change once the update…

Hi, One of our Message relays had to be rebuilt overnight and it now works in a fashion but is generating the following in the Router logs c:\ProgramData\Sophos\Remote Management System\3\Router\Logs 11:02:10 0968 I Getting parent router IOR from…

Hi During the last couple of weeks I have noticed that Sophos Endpoint Protection is identifying Chrome's software_reporter_tool.exe as PUA. User: HTLINCS\NogBadTheBad Scan: On-access Machine: NogBad File "C:\Users\NogBadTheBad\AppData\Local\Google…

Hi, I have tried to reinstall sophos on one of the system in workstation but it is showing following error: 00000067_ Failed to install SAVXP: The MSI has failed. I have tried to reinstall it many times but no luck. I have attached logs. Could…

Hi So ive been installing Sophos on some machines this past month and have noticed that all of them have come back as failed, however on first manual installation all services were running and it was working perfectly, then after around 30 mins, the SAVService…

Hello, i keep having this Problem when re-installing Sohpos on my Win 10 Computer. It worked some Time before, but after i had to reinstall it (due to failing Updates) the Installer wont even start. I already tried removing Registry Keys and such with…

I have a sophos UTM installed with some endpoints using EndPoint protection. I am trying to install the agent on a new computer, but it seems like it is only getting partially through. I am using the endpoint package from the UTM to install. The agent…

I installed a standalone version of Sophos Endpoint Protection and I want to configure the autoupdater of Sophos. On the primary location it asks for the address and username and password. I clicked on the address 'Sophos'. And I typed the username…

What is the retention period for the log files for the endpoints in Sophos Central?

We are using TMG 2010 as proxy/bandwidth manager/web filtering gateway for our domain users. Since its end of life therefore we are looking for TMG alternatives & recommended SOPHOS UTM by different experts. Few days back I installed TRIAL version of…

Dear Community members, After deploying exploit prevention 6.7 we see thousands of computers differs from exploit prevention policy in SEC. Due to this we have so many errors in SEC. I would appreciate, if someone could help me to get rid of computers…

Hi Guys, I found that the Source: SAVOnAccess Event ID: 563 generated multiple times and by description "Communication error between on-access driver and service for access of registry key". Endpoint Security and Control -10.7 Sophos Anti-Virus…

Hello All, Can anyone tell me about the Update with Unknown status and Blank status ? Regrds

Hi All, We have set up dual authentication on our Sophos XG. When users log into the sophos firewall user portal with just their passwords, they are prompted to set up the one time password. After setting up, they need to sign in using their password…

I am moving from Kaspersky to Sophos cloud, can I bring my Dat file for all my exclusions over? How do I bulk load my exclusions? what exclusions are being used by default?

Hello I have installed sophos in platfrom 32 bits and 64 bits and I need exclude some files and folders but in platform with 64 bits whrn I try to exclude files or folders in HIPS , the Browse button doesn't appear. I saw in the sophos help and…

Hi All, We are currently looking at creating some KPI's and SLA's. It needs to focus on when machines receive a IDE within a certain time frame. So if an IDE is released we can say X amount of machines that are connected have received the specific IDE…

Hello, Did you guys face any issue with Sophos Endpoint after updating to KB4074598 , 2018-02 monthly update ? By looking to the below link, you can find that there is issue with the update in Antivirus : https://support.microsoft.com/en-us/help…

Hi, Sophos Central has all sorts of issues when used on a network that has HTTPS Inspection running on the gateway. Does anyone know when Sophos Central will support HTTPS Inspection properly? Seems strange that Sophos would issue a product (the XG…

Excuse the cross-post from Sophos Central , I wasn't sure where the right place to ask this question would be. In the below scenario, how do I allow User02 to use USB03 only on endpoints in EndPtGroupB? This is in Central and not On-Prem Endpoint…

Hi. I have been installing Sophos on various clients in our school, using the endpoint installer from Sophos Central. They have all been fine except for one PC. It's running Windows 7 and the installation seems to go fine, but when I log in to windows…

I could be wrong but it's my understanding that the client firewall is included as part of the normal endpoint license. I'm wondering how many customers actually use the Sophos Client Firewall. If you have the time to add any further comment on why…

I have the feeling that one of the endpoint users deleted entries in the SAV.txt ...is this possible and/or will this be notified by tamper protection?