I had 4 systems have detections for Troj/Decept-HV early Friday, January 26, 2018. Did anyone else have these? I haven't found any information on this variant on any web site, including Sophos', and am searching for more information.

I have the feeling that one of the endpoint users deleted entries in the SAV.txt ...is this possible and/or will this be notified by tamper protection?

Hi, in the company we have an update problem for about 3 days. No Sophos manages to update itself. Always error "Time: 01/26/2018 11:02:22 Message: ERROR: Unable to find a source for updated packages Form: ALUpdate Process ID: 11876 Thread ID: 9992 "…

Bonjour, J'utilise Sophos EndPoint Security and Control v. 10.7 sous Windows Server 2016. Les mises à jour ne se font pas. L'erreur rencontrée est "ERREUR : impossible de trouver une source pour le package mis à jour" Je vous joins le log alc…

Hi to all, I need to create Sophos Endpoint for Windows standalone installer, that have preconfigured License information (is there easy way?). When I used Sophos Deployment Packager, he can create only from server update location and after that standalone…

Hi, it's correct that my clients show again 5.7.220 auto update version? It yes when they'll receive the update releted to #meltdown #spectre 5.7.533 ( community.sophos.com/.../128060) My subscription is Recommended. Thanks Marco

Note that the computer is not infected.

Since every uninstall issue I read here points toward posting the install.log file, here's mine. I cannot install Avast Antivirus while it still detects Sophos. I've used the uninstall endpoint software included in the installation image, to no further…

Bonjour, Depuis la bascule vers Windows 10, mon Sophos Endpoint Security & Control m'affiche que le firewall est désactivé. Quand j'essaye de le démarrer à la main, il s'interrompt après qqs secondes Et pareil coté vues de services windows Et…

I have 3 wifi cameras around my house but Sophos seems to blocking them when I use the website for myDlink. I contacted DLINK and they inform me SOPHOS is blocking the feed. I can't configure the settings in SOPHOS to allow www.mydlink.com like a whitelist…

Hello, Does anyone have the command line variables for the sophos endpoint protection installer for mac? I wrote a bash script that curls the sophos install zip file from their servers and then installs it in the users laptop. But i am trying to…

Hi, On all our Mac computer I receive many ''manual cleanup required'' but at 90% when I went on path folder where threat was signaled I didn't find anything. Is there anything wrong with my setup? Thanks,

Hello, I've a question for my licenses of Endpoin protection standard. I've buy 4 licenses and I've installed these on 4 pc. but when I show the licenses in admin account I've 3 licenses in use and limit 4 (attachment) is possible that 1 pc is…

Hi there, this seems to be just one of a few issues that occasionally emerge due to a conflict of Sophos and Zotero (open source reference management software). Zotero stores temporary .zip files that contain a website screenshot and article metadata…

Please may i be advised why i would be coming across this error: Not cloud ready reason: Active Directory synchronisation settings are not supported. Additional information: Change AD synchronisation settings to disable automatic protection …

Hello all. I have a question concerning a Sophos Endpoint update. I currently have a standard license, but will be purchasing an advanced license. I'm just wondering on how to properly upgrade between the two. Is there a way to do it without…

EMC is stuck reporting Downloading Binaries. It all appears to be updated, but EMC wrong? Any ideas? 2012R2 EMC 5.5.0

Hello, This request is similar to the one which was discussed in below link. community.sophos.com/.../setup-switches-not-working-for-sophos-entpoint-security-and-control-9-5 The same effort i am trying to perform with my new offline installer…

Have a situation where installing SOPHOS causes the Start Menu of Windows 10 1709 to stop working, also seems to stop all "User Experience" things, such as Settings Page etc. When you try to restart, you get the error: task host is stopping background…

We're in the process of moving from OnPrem to Central. Getting our head around the differences, and how it works differently to our outgoing OnPrem solution is proving to be fun to say the least. Regarding policies and the presumed cascading of... how…

Last few days I cannot install Sophos Endpoint. I have never have this problem in the past. There are no proxy server between the client and internet. Here are the log of the installer " 7-11-2017,09:36:40,Information,------------------ Beginning installation…

Hello, When i try to create a home group in Windows 10 with default settings of Sophos Firewall, Windows 10 pops up me a message that home group cannot be done. While, if i let all connections to pass the firewall, i can setup a home group. Which…

We have Sophos Endpoint Protection installed on all of our workstations. 4 times we've received alerts that our firewall has detected C2/generic-C at /usr/sbin/mDNSresponder. We've wiped the laptop and reisntalled each time, but we're losing faith in…

Hello everybody, As I am downloading Sophos Endpoint (Trail), Sophos is giving me username & password for that. But I was specifically looking for Sophos Endpoint STANDARD edition, unfortunately I didn't find a way to choose for Standard or, advanced…

Hello, i would like to know if it is possible to create a package installer so that i would not have install the application via network. thank you. Derek