We have enterprise console 5.5. One of my colleges has allowed the use of an MTP/PTP device using the “Exempt Device – All polices” method. This was a mistake and I would like to reinstate the device as blocked. How can this be done? Thanks

Hi Everybody, Sometime ago, Sophos discontinued their package distribution for Sophos due to signing conflicts. Just wanted to say that if you miss the .pkg installer, you can still build one yourself in about three easy steps. You'll need the following…

Hello, i want to install a previous Version of Sophos Anti-Virus on my Server. (Windows Server 2008 R2) I created a new folder (Group) with a new Update-Policy, moved my Server in it and changed the Policy-Subscription to Previous Recommended. …

I have about 5 computers with the same issue, all on the same network for one of our clients. Windows 7 pro, 64 bit, Sophos Endpoint Software v10. Logged in locally with the Admin account, and have followed the support page ( https://community.sophos…

Hello, we are using "Endpoint Protection Advanced - Competitive Upgrade" It is not possible to run Update on standalone notebooks used outside from company network, with installed standalone version of sophos AV. Is it possible, that our product…

Hello everyone, I hope I can get some help on an issue. We have been given USB Sticks from a customer and we need to put specific files to them. I want to allow certain Clients to be able to write to the USB Sticks but I dont want to allow them…

It would be nice to have a warning of the changes to the Application Control Lists that are updated in EndPoint, so we can turn off "Any Applications Added" for categories that are due to add an application we use, and then make the change once the update…

Hi guys, I've sophos Endpoint Protection Management sitting on a Linux Ubuntu box that i used as the management server for my windows servers. i would like to update some policies on the management console and this seems a bit difficult atm the Linux…

Hello everyone: I am new for sophos endpoint. Last year I installed free version on my computer(Win 10 Pro). After free time overdue, our IT send us a new Link to install new version last month. I don't uninstall old version, just install directly…

Hi, One of our Message relays had to be rebuilt overnight and it now works in a fashion but is generating the following in the Router logs c:\ProgramData\Sophos\Remote Management System\3\Router\Logs 11:02:10 0968 I Getting parent router IOR from…

Hi guys, We were migrated old SEC server from Windows 2008 R2 to Windows 2016, our migration has followed the steps that mention on KB page. We managed to successfully installed and run SEC on new Server, the managed client was also displayed to connected…

We are using Sophos Central to manage our policies and Sophos Endpoint on Windows and Mac endpoints. I'm trying to enable DLP, but it doesn't seem like the policies are being applied to the endpoint. I've tried both user-based and computer-based policies…

Wir möchten unsere liste mit Sophos Endpoint Nutzern mal prüfen da unsere Lizenzen nicht reichen. Gibt es da eine einfache Lösung das zu überprüfen? Das komische ist das wir angezeigt bekommen : LIZENZ TYP NUTZUNG Endpoint…

Hello, Currently I am trying to setup data control with email notifications, the SMTP settings have been configured using the anti-virus and match the email with data control. However, even though my rule which is set to block a file being copied…

Has anyone been able to find any decent training materials for Endpoint Console? I know Sophos aren't providing any official courses for it now, even though they have uploaded a few videos for it to YouTube, but I was wondering if anyone had managed…

Hi, I have tried to reinstall Sophos antivirus many times on system but I am getting error "Failed to install Sophos Autoupdate: the MSI has failed". Could anyone help me on this issue?

Hi, I have tried to reinstall sophos on one of the system in workstation but it is showing following error: 00000067_ Failed to install SAVXP: The MSI has failed. I have tried to reinstall it many times but no luck. I have attached logs. Could…

Hallo everyone, My Problem is to have all my data, including backups, encrypted by a ransomware. From id-ransomware.malwarehunterteam.com i was told to open a topic and provide following code: Fall-SHA1: 4e0abec8cf8c7b2ae40a9232977f776bf4808f75…

Hi So ive been installing Sophos on some machines this past month and have noticed that all of them have come back as failed, however on first manual installation all services were running and it was working perfectly, then after around 30 mins, the SAVService…

Hello, I am finding that Sophos is slowing down the copy of newly compiled files to a remote shared directory. This affects the way I deployed internally developed applications - either by using Visual Studio ClickOnce publish or by simply using xcopy…

Hello Everyone, We have recently upgraded our Enterprise Console to version 5.5.1, which supports process exclusions. I cannot find much info about possible limitations on these exclusions (I have read KB128185 & the "Help" section in EC). Does…

Hi all, Unavoidablly (for the moment) we still have a couple of XP and Server 2003 clients in our environment. If I looks at the status of Sophos on these machines everything seems to be updating normally and looks healthy and normal. If I look…

Hello, i keep having this Problem when re-installing Sohpos on my Win 10 Computer. It worked some Time before, but after i had to reinstall it (due to failing Updates) the Installer wont even start. I already tried removing Registry Keys and such with…

Have run into a weird issue and wonder if anyone has seen this. On our domain joined machines (only domain joined, issue does not present if not domain joined), we have been having issues accessing corporate URLs when using Edge. The pages fail…

Good Morning I wanted to consult the following, I have a team with sophos Endpoint Security and control 10.8. When I connect the device through a Wifi and then I open the cisco System VPN application it sends me an error 51 as the attachment, after several…