Hi, Could someone explain me how to achieve this: Allow all outbound connection to Microsoft servers but deny inbound connection to SMB, RPC, and all other vulnerable services. ATM I tried to: - Uncheck NetBIOS and trusted for all local LAN (LAN…

Hi, ¿How can i configure the time SEC control panel decide a endpoint is updated or not? I mean. Now it's 10:00h and last endpoint update was at 9:26. SEC says that endpoint is not up to date. How can i increase that value to 12-24h? Thanks…

Hi all, I've sophos management console running sophos protection version: 10.7.2.VE3.69.2 When it perform auto update an error has occurred said : Download of SAVXP failed from server http://[server_address]/updatemgr/CIDs/S066/SAVSCFXP/ with error…

Hi, Hoping the forums could be some use as it turns out Sophos never reply to your support questions (nice) We are running SEC 5.3.1 Abit of background because its probably quite useful, not long ago we installed some VDI Infrastructure running…

I must be going mad, as I cannot spot in the documentation, how to setup Macs to talk to our Enterprise Console. they have 9.6.1 I think it is installed, but they all just point directly to Sophos, how do i set them up to point to our onsite enterprise…

Hello, i have a problem with the SEC. I want to build an new SEC (complete new) and only want to import the "Device Control" configuration from the old server. I see that i can export the settings from the "old" SEC but find no function to import…

Sir Christian, ------------------------------------------------------------------------- Domain Controller : Windows server 2012 Rs | user :SophosManagement | user: SophosUpdateMgr Installing SEC 5.5 in Windows 10 fresh install ----------------…

Hi, Approximately 4 weeks ago we upgraded our SEC environment to 5.5.0 shortly after the 10.7.2 AV upgrade and sometime during that period our patch assessment has stopped working correctly. Our clients are scanning and this is referenced in the Last…

Hi , I've a question with EXP . when I installed EXP on client pc then Console cannot open policy setting .(before client installed , this policy can setting normal) I restart Sophos services & reboot server , this issue still going . Any idea to…

Hello Support Community, Half a year ago we followed the following KB 13094 , this gave a extra level of security to our user account and password use. 2 Weeks ago i decided it was high time to upgrade to the latest version of SEC, this has always worked…

how can i check my sophos enterprise having signature Wana Decrypt0r 2.0 Ransomware

Hallo Community, Ich habe ein Problem mit dem schützen von Computern in der SEC. Momentan brechen alle Installationsversuche hier mit dem Fehler 8007002 ab. Allerdings existieren die Freigaben und die Rechte sind entsprechend angepasst. Auch der Task…

Hello, is it possible to add/find computers which are in other subnets? When I search by IP Range, it cannot find my windows test computer which is in another subnet of my company. edit: Nevermind, it just found an windows computer without Sophos…

Hello Community, We use a new SEC and had a lot of 80070002 Errors when trying to protect Computers. While having a look at the fsmgmt.msc on our Fileserver I noticed, that It didnt try to acces the network share as <administrator account> or SophosUptMgr…

Hi, I want to know if we can get a report with the computers out-of-date where i can see how many time (1) Endpoint its now updated or its not compliance with my policies. I was trying to get it from the Report Module on the SEC but i cant see it…

Hi, I have question about Sophos Enterprise Console 5.4.1 Computers in Unassigned Group. I understand, that computers whose were in AD and removed, on Sophos Enterprise Console these computers would be identified and moved to Unassigned Group. How SEC…

Hello, I am testing a couple issues we have been experiencing with the SophosScanD process using one of our production Macs. During my testing I had to reinstall Sophos, after removing the device from SEC and uninstalling from the endpoint, then reinstalling…

I've been attempting to install 5.41 for a few days now. I originally started out with attempting an upgrade on my 5.22 install but that resulted in more errors which caused me to end up clearing out everything that I had installed regarding Sophos and…

The person who installed our SEC used the local admin account as the DB user account. That person is no longer with the company and I would like to change the local admin account password. However, doing that causes the following error message when…

Hi I have problem that on some Computers in Event viewer are many Errors that sounds like: "A fatal alert was received from the remote endpoint. the TLS protocol defined fatal alert code is 40." Source Schannel Event ID 36887. I have read this community…

Hi, I have ERROR (Could not find a source for updated packages [0x00000071]) on Sophos Enterprise Console 5.4.1. These Computers randomly reports this error. They can report 5 or 10 successfully updates and then reports that could not find source..…

Hallo, ich habe das Problem, das mein USB Stick in der SEC / Ereignisse / Device Control als MTP/PTP ohne Geräte ID bzw. Modell angezeigt wird. Dadurch kann ich den USB Stick auch nicht als Ausnahme schalten. Ich habe den Stick auch schon komplett…

Hi Somebody know of a KB or can you help me about of how realize upgrade from 5.3 to 5.4? I Need to prove if the version of Sophos Enterprise Console 5.4 + Components Works in Windows 10 Pro. Does anyone know why SEC is not compatible with Windows…

Hi, I have question why SophosPatch52*_log.ldf and Sophos540_log.ldf files are so large ~58GB? Is there any possibilities to make these files smaller? The second question, how can I calculate DB file size? (Purge alerts ar set to 1 Month) First…

I want to do some SQL reporting on success and errors for updates to the clients managed by the console as seen here: Note there is a Code which here varies between 0x00000000 and 0x0000006d. In decimal that's 0 and 109. You can find those code values…