Hello, is there a way to change the installation path for clients in Enterprise Console? I look forward to any helpful response. Cheers STHN

Hi, I want to migrate enterprise console. Old server is using Win Server 2003 Standard SP2 x86, and migrate to win server 2008 Enterprise R2 x64. Just following Server to Server Migrate Guide. For the first, I was backing up database using DataBackupRestore…

Hey There, I'm hoping this is a quick fix but this is what's happening... We have sales engineers on the field that need to plug a few different USB peripherals (Web Cam, Fingerprint Readers, Prox Card readers), and pass them through to VMware Workstation…

Hello - I recently installed Sophos Endpoint Stand-alone Antivirus on one of my Clients' notebook, which was recently upgraded to Windows 10 64-bit. I have noticed, however, that the system tray icon shows "Sophos Protection Disabled" on the pop-up…

Hello! We have managed to configure our Mac StandAlone installer to auto configure and fill in our serverpath, name and password for auto updates, but we are completely lost as to where to begin for doing this for the Windows standalone. Could somebody…

Using Sophos 9.28. Some Macs are experiencing repeated error messages in the log files that have blown the logs to over 2000 pages. ------------------------------------------------------------ Nov 17 09:23:02 c60031147 SophosUIServer[649]: Backtrace…

Hi Guys We are having problems with Sophos AV on one of our users PC's. He is a remote user who connects via our VPN to our office. But after he authenticates any browser related application grinds to a halt. Clicking on internet Explorer or Chrome…

I see that we have threat engine detection 3.60 but the latest one is 3.63. Should I be running 3.63 and if so, why isn't upgraded?

Hello all. I'm a newb here. Just starting to roll out Endpoint Security to our users, replacing Kaspersky. We run Sophos UTM at our site, on which we've established our web control policies, exceptions, etc. I've configured our Enterprise Console Web…

Hi All, Pardon if this question has been asked before (please point me in the right direction if it has been answered) but is there an admin method of removing SOPHOS encryption from files? A little background: my company uses SOPHOS EndPoint protection…

We have a website on Windows Server 2008 R2 using IIS 7 where our customers can upload files. We have just recently been Pen Tested and our testing company was able to upload and place a test virus signature text file on a folder on our server. We have…

Hi all, i have to migrade a customer from UTM Endpoint Protection to the good old Enpoint Standard with EC ... EP 10.3 EC: 5.3.0 Here is what i've done yet: 1- Install EC und configure updates etc. (GPO, FW def and stuff which is important…

I have Sophos Endpoint Software from a friend who works for Sophos via the old scheme of allowing employees to issue up to five copies to friends and families. It is therefore a completely standalone installation. I am gradually upgrading my machines…

So I have been trying to uninstall Sophos so that I can Upgrade to Windows 10. I get the Error 3005. I looked up how to remove it and when i check services I do not have a local group at all on my system. After going through cmd and using -net localgroup…

Hello all, Where can I find a list of the SNMP OIDs available from Endpoint security and Control V10.3. Many thanks

Windowsイベントログに、下記のログが出力されます。意味と対応方法を教えてください。 「Sophos Agent サービスからのトランザクション応答を待機中にタイムアウト(30000ミリ秒)になりました。」

Hello all, I was wondering if it is possible to set a time limit for devices to remain exempt. For example, a user needs a device exempt to transfer files, however; once the files are transferred, that particular device remains exempt indefinitely.…