Hi All, Over the last few months more and more of our endpoint clients are failing to update with "Download of WindowsCloudNextGen failed from server http:∕∕dci.sophosupd.com∕update." along with "The security health cannot be reported at the moment" under…

Dear Sirs, Could you please kindly advise to fix SEC 5.5.0 Update Manager has not updated. I've followed the following instruction but it's still not working. ======================================= "Hello Sophoan KHIEU , thanks for the log…

I sent an email to Sophos Support on the 17th but have not received a reply. I also applied for SophosServ but have not been contacted. I have discovered that the Sophos Update Manager has not downloaded updates since March 15th. The message displayed…