• Sophos Update Manager in SEC failed from 8 to 11PM and over 600 endpoints are stuck with alupdate.exe trying to download updates

    Performant Financial Corporation
    Performant Financial Corporation
    Last night there was about about a 3 hour window where the new 10.6.3 recommended update could not be download. During this time, over 50% of our endpoints were also failing to update. Now there are over 600 endpoints that are stuck updating. The Sophos…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Was this change to the client initiated by the Enterprise Server?

    James_M
    James_M
    We have a secure Red Hat environment, which is almost entirely air-gapped. Incoming connections are forbidden, although outgoing requests from the clients to our server can initiate connections such as virus updates. Sophos Enterprise Console is one of…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
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