• upgrading from EPC 5.3.1 to EPC 5.4 fails during PatchDB Upgrade

    Frank-Michael Bickel
    Frank-Michael Bickel
    Hi, during the Upgrade Process of Sophos Patch DB we are receiving the following Error: Meldung '468', Ebene '16', Status '9', Server 'SSQL13C\INST2', Prozedur 'usp_PurgeDeletedEndpointData', Zeile 21 'Ein Sortierungskonflikt zwischen 'Latin1_General_CI_AS…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • RE: Enterprise console migration

    LinkToThePast
    LinkToThePast
    First timer to Sophos here also migrating from 5.1 on Win2003 32-bit to Win2012 64-bit. I've downloaded the migration PDF and the steps seem to match well with what I have. The only question I have is regarding what happens when I've stopped the Sophos…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Policy Compliance issue

    SimonHodkinson
    SimonHodkinson
    Within SEC, "Policy Compliance" is blank on some computers. Why is this? I have set up all the PC the same and almost all of them have worked without issue and state "Same as policy". I also notice that all the options under "Comply with" menu are greyed…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Not able to add distribution shares to Update Manager

    TerryOdom
    TerryOdom
    While trying to add distribution shares I get the error below from a dialogue box advising to send to Sophos Tech Support. Has anyone else experienced this? Sophos.Management.Dali.ObjectNotFoundException: Call to SP dbo.SDDMServerGetByIdentityTag…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Enterprise console, can't insert database user.

    rosyidiysor
    rosyidiysor
    Hello, I want to re-install Console, when insert username for database and i got error like this: Server is joined domain and user that i used is valid. Is there a way to solve this? Regards, Rosyid
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • RE: Does SEC database contains information on alert's detection type? i.e to distinguish between on-access and scheduled scan's alerts

    thatguy_dave
    thatguy_dave
    You can look at the username of the reported event, to some extent - as scheduled scans will never have an actual user reported, it will always be NT AUTHORITY\SYSTEM as the user with a scheduled scan; since this is the use the Sophos EP engine runs as…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
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