Hi all, I recently purchased new Hardware and after installing Windows 10 I was installing Sophos, unfortunately my PC then bluescreened. Now I am stuck with a partially installed Sophos Software that I cannot deinstall. Sophos Network Threat…

Hi, I have a laptop that is running Sophos endpoint 11.5.6. This is the only laptop that is having an issue with this problem. Laptop is running Windows 10 Pro. What is happening is, I believe the agent is blocking any browser from loading the page…

We're in the beginning stages of rolling out Sophos endpoint protection. Our existing AV is System Center Endpoint Protection (aka, Windows Defender). Sophos does not uninstall this when deployed, it disables the scanning engine. I suspect that this is…

Hi, I don't know if this is the right forum to ask this. I have a problem with files that I delete, which keep reappearing after a system reboot. (windows 10) I've tried multiple times deleting the files, also emptying the trash bin afterwards.…

We have Endpoint already installed it but we decide to create a new account to activate a new license with Endpoint and a couple more modules. My question is: Can I just install the new .exe even when the old one is present or I have to uninstall…

Hello, I'm attempting a Windows 10 install from the command line: \\SOPHOSSERVER\SophosUpdate\CIDs\S000\SAVSCFXP\setup.exe -mng yes -scf -user "DOMAIN\SOPHOSUSER" -pwd MYPASSWORD -s -ni and while it download and installs fine, it doesn't pick up…

Mein Endpoint (Ver. 10.7) meldet immer daß das SCFPlugin nicht initialisiert werden konnte. Ich habe über die SMC mehrfach neu installiert. Ich habe es sogar komplett vom Rechner entfernt und manuell neu installiert, jedoch scheitert immer die Client…

So I am submitting this question to as a forum question/bug report identifying a false positive. I am hoping for a fix or at least a workaround because the saved _responses.pdf file is a convenient store for form response data and saves steps. The issue…

Hi i have a problem i tried to install Sophos endpoint protection it failed and now when i try to install i get an error 124 with the error log 01/09/2017,21:56:01,Information,------------------ Beginning installation of Sophos Anti-Virus and…

Hello All, I am rolling out Sophos Endpoint Security and everything goes well on all the Windows 7 machines. However we are in the middle of a HW refresh and are starting to replace all of the win7 machines with new win10 machines. Whenever I try…

Hello, after downloading some kind of Video converting freeware it downloadet many strange programs and adware in the background without my permission. Then it killed Sophus so it said, that there was a critical failure with the installation (but it…

Good Morning, Can anyone advise on what would cause real time protection to become disabled? The Real time protections seems to be preventing a laptop to not establish a heartbeat and thus prevent an end user from getting internet access. Environment…

Hallo, kann das sein das Sophos die neusten Windows Updates blockiert oder nicht mehr zulässt? Wenn ja kann man dagegen irgendetwas machen? Vielen Dank Lg Matthias

Hi Folks. I have a customer saying one of his managed endpoints' (Windows 10) Network Threat Protection Service is not running and when manually restart is clicked nothing happens. I've googled around a bit seems like no one has seen this issue…

I have a windows 10 PC (in-line upgraded from Windows 7) and the latest version of Sophos Anti-Virus (SAVW-107-SA) but it will not update. always get "ERROR: Download of Sophos Endpoint Security and Control failed from server sophos" have uninstalled…

Hi All, system OS: Win 10 SAV Version: v10.7 When i install endpoint with setup.exe , this machine will not going install process. It show error on %temp%/ESetup.txt "Unexpected product state 1 for product with code {AFBCA1B9-496C-4AE6-98AE…

This is less question and more of an FYI as I had this issue but have solved it and am sharing as there were't any resources I found here that helped with this issue. BACKGROUND: Piloting Windows 10 and implementing new Security GPOs using Microsoft…

People, All of my workstations and the servers are running Sophos Endpoint Security and Control v10.7 while the Management Server is running Sophos Enterprise Console version 5.2.2 Can anyone here please share some tips and steps on how to configure…

Does anyone know how to stop Sophos from scanning at startup? When we first start or restart the PC, we have to wait around 10 to 20 minutes before we can use our PC, CPU and Memory is highly utilised. This happens to our clients too as we supply…

Hi, I have trouble with 3 computers which uses Windows 10 and Windows Defender. I am unable to successfully install Sophos Endpoint. The error is at the CRT level. It asks for a reboot, and after the reboot, nothings seems to work. The Sophos Endpoint…

Hi, Following on from the latest round of Windows updates last week, I found web browsing really laggy. After checking/changing/troubeshooting network configs to no avail, I decided to see if Sophos was the cause. Long story short, I have narrowed…

Does Sophos Anti-Virus (Endpoint Security and Control) make use of the Anti-Malware Scan Interface (AMSI) in Windows 10 so that it can intercept obfuscated malicious PowerShell before it can be executed? Thanks.

Ich möchte mich mit dem Fileserver meiner Firma verbinden. Dazu verbinde ich mich mit dem Firmennetzwerk per VPN und öffne dann den samba-Server als Netzlaufwerk. Wenn ich aber versuche, auf unseren Samba-Server zuzugreifen, sagt Windows der Pfad wurde…

Die Deinstallation ist nicht möglich: "Deinstallation fehlgeschlagen. Sophos Anti-Virus MSI nicht auffindbar." Auch eine erneute Installation (überschreiben) verändert die Ausgangssituation auch nicht. Uninstall impossible: "Uninstall failed. Sophos…

I have recently installed Sophos UTM 9.4 Home. I have not set about doing mu, except installing Sophos endpoint AV on a few systems. It would seem that the end point installed machines are not able to D/L any file and some (not all) are getting a notification…