Hi, I'm setting up a Message Relay/SUM in a public WAN, using NAT. According to https://community.sophos.com/kb/en-us/50832, 'ParentRouterAddress' in mrinit.conf should contain the publicly accessible FQDN (eg. mr.company.com). If I do this, and the…

We have an SUM update server updating to the parent server. The SUM server is able to download the binaries from the parent server, and looking at View update manager details from SEC showed last successful download was recent. However, it was marked…

Hi all, Hoping that someone has seen this before and may be in a position to assist. I have a case open with Sophos Support, but they appear to have gone into hiding on me .. I have a test environment, which has been setup in on isolated network.…