Hello all, is there a way to tell the SophosFileScanner not to slow down the windows startup process this much ? Regarding Microsoft Intune reporting this service is slowing down the startup process by 14 Seconds~. Can we maybe set and exclusion…

We are evaluating EPP product, and there is DLP requirement down the roadmap. One important feature I am looking is the support Azure Information Protection's Classification Label within the DLP Rule. For example I want to block file labeled (by AIP…

Hi, Is there any way i can uninstall SOPHOS Endpoint without tamper protection. I have more or less 50 Computer affected by this. We have 500 PCs and it was migrated by our vendor to the new console and it seems migration was not a 100% successful…

We have some web servers that has three files called FilePropertyDbFull-xxxxxxxxxxxxxxxxxxxxxxxx.bin that are at getting quite large, currently each is 3.2GB in size. These servers are just a simple web servers, so not sure why there should be such large…

I see a few Windows machines in Enterprise Console wich failed to install SAVXP the reason is that the software packet could not be authenticated (In German it says: SAVXP konnte nicht installiert werden: Paket konnte nicht authentifiziert werden). …

Hello I am trying to uninstall Sophos Endpoint from a Mac device. I have tried the remove Sophos endpoint software with the tamper protection pw but it fails. I also attempted to disable the tamper protection and ran the program again but still fails…

Hello, there are many Articles about this problem but none is working.... I tried this Following the restart, select an administrative account to continue and enter the password. Open Command Prompt . Type C: and press Enter . Note…

Windows 10 and Windows 11 are being affected with heavy CPU Usage causing massive delay in nodejs development. All is related to the Endpoint Protection: Threat Protection policy. When disabling most of its protection features the system operates…

Hello, We have been asked to add the IOCs of BlackByte Ransomware into Sophos threat detections, how can we accomplish that?, we found the option of blocking applications, but does´t let us add an MD5. Or how can we be sure that this suspicious files…

Trace(2021-Jan-04 17:20:07): ALUpdate is starting. Trace(2021-Jan-04 17:20:07): AutoUpdate version: 5.16 Trace(2021-Jan-04 17:20:07): Build : 217387 Trace(2021-Jan-04 17:20:07): Command line : -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)…

We have a few WVD host pools with Azure WVD running Windows Defender and we also have Sophos Endpoint and Server protected on laptops and servers. I want to test Sophos protection on the WVD machines, there are Windows 10 20H2 Mulit-Session VM's. …

Can't add a reply to an old question, so hopefully this helps.... I was happy with a warning when trying to download an EXE or JAR file etc from the internet, to help protect users, but was not wanting this when trying to download our own JAR files…

We are working on a solution to use the automated scan of files which are uploaded on a Web Server using SAV32CLI. When the application runs the the scan, it gives error: "The requested operation requires elevation". We want to understand what minimum…

We are in the process of creating a new Citrix farm and from an article I have read we are unable to add exclusions as noted in KB 123467 because it states that it does not work for on-access scanning, this seems to be the case for a number of variables…

I have 4 off-site locations that have all non-proxy traffic blocked, we are installing the new endpoint software but the relay server is at the hospital and uses up all the bandwidth of the offsite location during install. To the point, they run extremely…

Estimados, Estoy necesitando saber como puedo hacer para que todos los componentes se instalen correctamente. He reinstalado y no he conseguido nada, incluso he seguido las siguientes instrucciones ( https://community.sophos.com/kb/en-us/122638 and…

I have looked everywhere but could not find any statement on the compatibility of Sophos Endpoint (9.7.6) with macOS Mojave. It would be nice to make this information available so we can update or not...

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…

Dear All, I have deployed Sophos endpoint security in our company, we have configure web control policy to block social sites like,Facebook,you tube etc. All the sites which are define in block sites is blocked by web control policy. But when the user…

Hello, we are using "Endpoint Protection Advanced - Competitive Upgrade" It is not possible to run Update on standalone notebooks used outside from company network, with installed standalone version of sophos AV. Is it possible, that our product…

It would be nice to have a warning of the changes to the Application Control Lists that are updated in EndPoint, so we can turn off "Any Applications Added" for categories that are due to add an application we use, and then make the change once the update…

Hi, One of our Message relays had to be rebuilt overnight and it now works in a fashion but is generating the following in the Router logs c:\ProgramData\Sophos\Remote Management System\3\Router\Logs 11:02:10 0968 I Getting parent router IOR from…

Hi During the last couple of weeks I have noticed that Sophos Endpoint Protection is identifying Chrome's software_reporter_tool.exe as PUA. User: HTLINCS\NogBadTheBad Scan: On-access Machine: NogBad File "C:\Users\NogBadTheBad\AppData\Local\Google…

Hi, I have tried to reinstall sophos on one of the system in workstation but it is showing following error: 00000067_ Failed to install SAVXP: The MSI has failed. I have tried to reinstall it many times but no luck. I have attached logs. Could…

Hi So ive been installing Sophos on some machines this past month and have noticed that all of them have come back as failed, however on first manual installation all services were running and it was working perfectly, then after around 30 mins, the SAVService…