• Event Error

    Christian Ceriotti
    Christian Ceriotti
    Hello, Iv'e a problem with a Sophos endpoint, I've 1 pc with windows 7 and from two days I've these events: Event User Device When Failed to install savxp: OS component missing or too old. STZ-OB\Admin STZ-OB 12/7/16 8:15 AM Failed to install…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SCF verursacht Netzwerkprobleme

    RobertSeitz
    RobertSeitz
    Hallo, ich habe seit kurzem bei zwei unabhängigen Installationen das Problem, dass die Sophos Cient Firewall den kompletten Netzwerkverkehr blockiert. Selbst die Updates durch den SEC werden nicht mehr akzeptiert. Die einzige Möglichkeit ist, die…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Upgrade to Windows 10 Enterprise, version 1511, 10586 - Sophos Not Compatible

    CraigSparkes
    CraigSparkes
    Hi, We have many Windows 10 machines and they all now require the Upgrade to Windows 10 Enterprise, version 1511, 10586. When i start running through the upgrade process i am being notified that my current version of Sophos (Endpoint Security and…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Windows 10 problems

    EricHoward
    EricHoward
    I just upgraded my op system to Windows 10, but now I cant get my Sophos Endpoint to allow me to access the internet? I had to disable the firewall in Sophos just to be able to get to the tech support. Help!
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Windows 10 system tray icon shows "Sophos Protection Disabled" even though Sophos Endpoint Status shows "On-Access Scanning: Enabled"

    JonathanTeh
    JonathanTeh
    Hello - I recently installed Sophos Endpoint Stand-alone Antivirus on one of my Clients' notebook, which was recently upgraded to Windows 10 64-bit. I have noticed, however, that the system tray icon shows "Sophos Protection Disabled" on the pop-up…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How to change the CID from S0XXX to S0XXX via registry keys/GPO

    AndrewKatafiasz
    AndrewKatafiasz
    I have over 700 active endpoints. Due to an error, our Support Desk installed Sophos AV using the wrong CID. The incorrect CID has since been removed. I have a lot of endpoints that still show their status as looking at the old CID. How can I correct…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Problem with User's rights

    ChtiClem
    ChtiClem
    Hello, I've several file to clean up in the Quarantine, but my users can't clean. I've read that my users must be local admin. As this is the accounts of my children and of my wife, they aren't admin and I don't want it ... I'd like to give them…
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Server 2012 not shutting down cleanly with event 41

    DavidWills
    DavidWills
    We have Sophos Endpoint 10.3 installed on an AWS Windows 2012 (not R2) server and we automatically shutdown the server every night to save money using an amazon auto-scaling group. When the server fires up in the morning there is an event 41 logged: …
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Upgrade from Endpoint UTM to Endpoint Standard with EC

    ChrisBKA
    ChrisBKA
    Hi all, i have to migrade a customer from UTM Endpoint Protection to the good old Enpoint Standard with EC ... EP 10.3 EC: 5.3.0 Here is what i've done yet: 1- Install EC und configure updates etc. (GPO, FW def and stuff which is important…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Error 3005

    BigRed92
    BigRed92
    So I have been trying to uninstall Sophos so that I can Upgrade to Windows 10. I get the Error 3005. I looked up how to remove it and when i check services I do not have a local group at all on my system. After going through cmd and using -net localgroup…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SAVOnAccess errors while installing applications

    JohnF
    JohnF
    Just recently (sometime last week) we started to get errors while installing an application that installs ESRI map objects 2.0. SAVOnAccess events are in the logs reporting a timeout/busy condition. Previously this never occurred during this application…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Agent サービスからのトランザクション応答を待機中にタイムアウト

    Masaharu Fujii
    Masaharu Fujii
    Windowsイベントログに、下記のログが出力されます。意味と対応方法を教えてください。 「Sophos Agent サービスからのトランザクション応答を待機中にタイムアウト(30000ミリ秒)になりました。」
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
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