Hi all, I recently purchased new Hardware and after installing Windows 10 I was installing Sophos, unfortunately my PC then bluescreened. Now I am stuck with a partially installed Sophos Software that I cannot deinstall. Sophos Network Threat…

Hi, I have a laptop that is running Sophos endpoint 11.5.6. This is the only laptop that is having an issue with this problem. Laptop is running Windows 10 Pro. What is happening is, I believe the agent is blocking any browser from loading the page…

We're in the beginning stages of rolling out Sophos endpoint protection. Our existing AV is System Center Endpoint Protection (aka, Windows Defender). Sophos does not uninstall this when deployed, it disables the scanning engine. I suspect that this is…

I've navigated through the Forum and found many Information and Tips about how to solve Error Code 134. But even after an intense cleaning of the Filesystem and Registry i havent got the Installer working. This whole Problem started because I wasent…

We have Endpoint already installed it but we decide to create a new account to activate a new license with Endpoint and a couple more modules. My question is: Can I just install the new .exe even when the old one is present or I have to uninstall…

Hello, I'm attempting a Windows 10 install from the command line: \\SOPHOSSERVER\SophosUpdate\CIDs\S000\SAVSCFXP\setup.exe -mng yes -scf -user "DOMAIN\SOPHOSUSER" -pwd MYPASSWORD -s -ni and while it download and installs fine, it doesn't pick up…

Does the Sohops endpoint protection client not include a firewall service? Is this a separate product? Do I need to enable Windows Firewall? If so, are there any special settings I need to enable in Windows firewall? Thanks

Mein Endpoint (Ver. 10.7) meldet immer daß das SCFPlugin nicht initialisiert werden konnte. Ich habe über die SMC mehrfach neu installiert. Ich habe es sogar komplett vom Rechner entfernt und manuell neu installiert, jedoch scheitert immer die Client…

Hello - I received an alert about a week back that my server had failed to update. I've done everything to try and get it to update and communicate the central console. I configured lockdown . . . . . due to that I can't install over or uninstall…

I would like to know if there are any parameters which would allow me to silently install Endpoint without doing a scan during installation. This is time consuming when installing to a fresh image and all clients are set to scan nightly anyways. Any advice…

Hello, On my Sophos Endpoint , Product Information show that Virus data date 22/08/2017, and last update to Management Console 08/09/2017. How can i check and compare that the virus data date on my sophos endpoint are same with sophos.com released…

Using Sophos Central Endpoint Protection I have configured Policies > Web Control > Additional Security Options > Block Risky Downloads > Risky Filetypes > Windows Executable as "Warn" in order to make users think twice before downloading executable files…

So I am submitting this question to as a forum question/bug report identifying a false positive. I am hoping for a fix or at least a workaround because the saved _responses.pdf file is a convenient store for form response data and saves steps. The issue…

Hi i have a problem i tried to install Sophos endpoint protection it failed and now when i try to install i get an error 124 with the error log 01/09/2017,21:56:01,Information,------------------ Beginning installation of Sophos Anti-Virus and…

Hello all, I am having issues rolling out our AV via GPO/script. I followed KB:120611 https://community.sophos.com/kb/en-us/120611 What seems odd to me is, it works on some machines "Very few" but then on others not at all. I am at a point now…

We have 100+ machines (out of 3000+) that are missing the Sophos anti-virus component, but once had it. They all seemed to have randomly uninstalled at the same time frame (July 31, 2017 according to reports), the computers have all the other Sophos components…

Hi I've inherited a Sophos Enterprise installation and have recently started to push out the patch assessment module from the console to some 30+ Windows servers. Some have been restarted, all are now showing patch assessment is active, with the version…

Good Afternoon: We have several clients that are being installed Sophos EndPoint, which at the end shows that the installation is almost ready, to be updated when you have an internet connection, when the computer actually has internet. We restart…

This agent block the IE 11 browser from executing on several of our clients desktop, both win 7 & 10, with an error message that stated the path could be found or not have adequate permission. By removing the agent we could restore the browser. What is…

Hi there! we are currently setting up a small AD-less infrastructure of 17 servers. All of them are protected by a Sophos UTM 9. Only one of those servers has internet access, the rest is blocked by the firewall. This is by design and should not be…

We are using Sophos Enterprise Console 5.5 with the latest endpoint clients. We have "Wireless Bridging" blocked via Device Control and would like to turn off the alerts when a devices WiFi is enabled or disabled. There do not appear to be alerts…

Hello Folks I just needed a clarification before proceeding ahead. We are having 2 Data Center A & B. We have an Sophos Enterprise Console in each of the data center. We are planning to move 2 Win 2003 servers which are reporting to Data Center…

Hi there, Apologies if this issue is located in the wrong subforum. We are having issues with one machine out of hundreds that is showing the following error: Failed to install Sophos AutoUpdate: Package Authentication Failed - code 00000067. …

Hello, My company is using Sophos Central. I have a problem with uninstallation Sophos Endpoint Protection on my device. community.sophos.com/.../uninstalling-sophos-endpoint-agent

Hey all, I'm an IT tech trying to deploy Sophos and ran into an issue with one specific laptop. Sophos Central shows that the PC has failed to be protected in addition to failing to install ntp. However, when I launch Health, I can see under the Installed…