• Clear out quarantine

    James Nicholas
    James Nicholas
    Hi, How do i clear out the Quarantine of a endpoint from either the console or end users computer. I have searched everywhere I can think of and cannot find a way. Thanks James
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Repeated Andr/DoidRoot-A alerts for temp files in Windows User Temp directory

    JW0914
    JW0914
    I've been receiving consistent alerts for what Sophos EPS is claiming is an Andr/DoidRoot-A virus/trojan infection, however because EPS locks the temp files immediately, I'm unable to verify what information is contained within them. This alert, according…
    • over 8 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Problem with User's rights

    ChtiClem
    ChtiClem
    Hello, I've several file to clean up in the Quarantine, but my users can't clean. I've read that my users must be local admin. As this is the accounts of my children and of my wife, they aren't admin and I don't want it ... I'd like to give them…
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • What is the time-to-live for files in Quarantine Manager?

    eagle_15
    eagle_15
    When files are detected and moved to the Quarantine Manager (QM), what is the length of time that they stay inside the QM? Is there some standard default to which they are automatically remediated?
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
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