• Pre-Configuring Windows StandAlone installer AutoUpdate serverpath,name, and password.

    ITOperations
    ITOperations
    Hello! We have managed to configure our Mac StandAlone installer to auto configure and fill in our serverpath, name and password for auto updates, but we are completely lost as to where to begin for doing this for the Windows standalone. Could somebody…
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • (Mac) SophosUIServer CGSConnection backtrace error

    NigelGriffiths
    NigelGriffiths
    Using Sophos 9.28. Some Macs are experiencing repeated error messages in the log files that have blown the logs to over 2000 pages. ------------------------------------------------------------ Nov 17 09:23:02 c60031147 SophosUIServer[649]: Backtrace…
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Internet access slow when on VPN

    IanJohnson
    IanJohnson
    Hi Guys We are having problems with Sophos AV on one of our users PC's. He is a remote user who connects via our VPN to our office. But after he authenticates any browser related application grinds to a halt. Clicking on internet Explorer or Chrome…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How does the Threat Detection Engine Works? Does it get upgraded or do we always keep the same?

    DianeMasse
    DianeMasse
    I see that we have threat engine detection 3.60 but the latest one is 3.63. Should I be running 3.63 and if so, why isn't upgraded?
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Web Control kinda glitchy

    MikeMcKinley
    MikeMcKinley
    Hello all. I'm a newb here. Just starting to roll out Endpoint Security to our users, replacing Kaspersky. We run Sophos UTM at our site, on which we've established our web control policies, exceptions, etc. I've configured our Enterprise Console Web…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • After changing laptops, not able to access my files anymore

    PaoloMarinduque
    PaoloMarinduque
    Hi All, Pardon if this question has been asked before (please point me in the right direction if it has been answered) but is there an admin method of removing SOPHOS encryption from files? A little background: my company uses SOPHOS EndPoint protection…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Files uploaded from Web not being scanned

    ShaunClarke
    ShaunClarke
    We have a website on Windows Server 2008 R2 using IIS 7 where our customers can upload files. We have just recently been Pen Tested and our testing company was able to upload and place a test virus signature text file on a folder on our server. We have…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Upgrade from Endpoint UTM to Endpoint Standard with EC

    ChrisBKA
    ChrisBKA
    Hi all, i have to migrade a customer from UTM Endpoint Protection to the good old Enpoint Standard with EC ... EP 10.3 EC: 5.3.0 Here is what i've done yet: 1- Install EC und configure updates etc. (GPO, FW def and stuff which is important…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Forgotten tamper password

    Alex Cranswick
    Alex Cranswick
    I have Sophos Endpoint Software from a friend who works for Sophos via the old scheme of allowing employees to issue up to five copies to friends and families. It is therefore a completely standalone installation. I am gradually upgrading my machines…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Error 3005

    BigRed92
    BigRed92
    So I have been trying to uninstall Sophos so that I can Upgrade to Windows 10. I get the Error 3005. I looked up how to remove it and when i check services I do not have a local group at all on my system. After going through cmd and using -net localgroup…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Endpoint Security - SNMP OIDs

    jjlobaton
    jjlobaton
    Hello all, Where can I find a list of the SNMP OIDs available from Endpoint security and Control V10.3. Many thanks
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Agent サービスからのトランザクション応答を待機中にタイムアウト

    Masaharu Fujii
    Masaharu Fujii
    Windowsイベントログに、下記のログが出力されます。意味と対応方法を教えてください。 「Sophos Agent サービスからのトランザクション応答を待機中にタイムアウト(30000ミリ秒)になりました。」
    • Answered
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Device Control - Remove Exemption After Set Amount of Time

    TonyM
    TonyM
    Hello all, I was wondering if it is possible to set a time limit for devices to remain exempt. For example, a user needs a device exempt to transfer files, however; once the files are transferred, that particular device remains exempt indefinitely.…
    • over 9 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
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