Hi community, I am reading the document https://support.sophos.com/support/s/article/KB-000039441?language=en_US about Sophos Web Appliance: Migration to Sophos Firewall Web Protection. As according to my understanding, Sohpos firewall web protection…

Hi There, We are trying to enable the Load Balancing in Sophos Web Appliance, but it is not working properly. We have 3 Physical and 2 Virtual Web appliances. Note: Appliances in Load Balancing are in Transparent mode. Load Balancing between 2…

Hi there, I am trying to find here a solution/suggestion for the situation we are facing: So, We are using Sophos Web appliance for our Content filtering solution. We lately tried to enable Sophos Web filtering for the WIFI connections in our network…

Hello. I am currently using the web appliance and having problems when downloading large files, one in particular is a 642mb zip file. The file beings to download but at 148md the file download fails with "This download has been interrupted". When…

Morning All. We have a problem with enrolling PC's with Intune, we think this is due to the Sophos Web Appliance being in the middle, as the Sophos Web Appliance allows user authentication, we think we may need device authentication of some kind. Has…

Hi Community, Advisory: Sophos Web Appliance live connect system planned maintenance Date Time November 6 12:00 am - 12:30 am UTC During this time the Sophos Web Appliance may report: No connection to the Sophos Live…

Hey All So we have 1 Apple Mac on our Network where all internet traffic runs through the Sophos Web Applicance. This has been configured for SSO so that Internet access in Safari works without issue ( no login prompts etc). The current issue is with…

Hello All, I am new to this community - I have inherited a Sophos Virtual Web Appliance, set up in transparent mode for the network I now manage. I have been taking time to reverse engineer the configurations, and have slowly been learning how my…

Hello, I submitted a few new ideas - see below and would appreciate it folks could take a look and vote if you like them. They are on the first page here - https://ideas.sophos.com/forums/143211-secure-web-gateway Let me know if you have posted new…

This is the kind of network plan i want to achieve. The WAN port of the SWA(2) is connected to the perimeter firewall (3) and the LAN port of the SWA(2) is connected to the LAN switch (5). How do i bridge or direct all traffic coming from the LAN…

Good day Everyone,  I configure Sophos Utm in my office and creating different web policies. These policies only allow specific group of systems while blocking all others. For testing, i turned on my mobile hotspot from my laptop and connect my phone…

Hi i have my virtual web gateway appliance all up and running couldn't be happier with it apart from one thing the patience page when large files are downloading does not display... in any browser anyone have any ideas ? it just hangs there until…

hello all hoping you can help. We are currently trying out the Sophos web appliance and have run into an issue that I don't seem to be able to sort. When going to a particular https site we get the message below but can go to other https sites without…

We have Sophos Proxy Appliances in our domains. We use Active Directory group membership to grant / revoke site access through the Sophos proxy server. The synchronization time can be an hour or more before the group membership changes take effect. What…

Hi, I would like to ask: Would there be any development in Sophos Web Appliance that supports SMBv2 or above? A friend of mine disabled the SMBv1(in response to the Wanna Ransomware) that makes the Active Directory integration no longer work. …

I work at a company that uses the Sophos Web appliance for web browsing. With one of the sites we use regularly we are having an issue downloading PDFs, whenever we try to open the PDF it doesn't open in the web browser it starts to download via Sophos…

Hi, Since Google updated Chrome to their latest version , I'm getting the following error on my clients machines (that are connected to the Web Appliance) on their browser : ERR_CERT_COMMON_NAME_INVALID I have disabled HTTPS scanning on the Appliance…

Dear All, We installed Sophos Web Gateway on a computer and we use Splashtop Business to connect to other remote computer. For this Computer, we want to block all the connections except the access for Splashtop. So, we created a Policie, and blocked…

Hi I did run a search and could not find answer to this question so there it is: User tries to download encrypted xlsx file uploaded by client - this message pops Is there any way to allow the file to be downloaded (note, as Admin i have downloaded…

Hello, So we have two web appliances and a management appliance in our environment and I am looking to add load balancing and redundancy via WCCP on our ASA. I was wondering: 1. Does having the two WAs join the SMA from central management cluster…

Hardware Web Appliance "has failed to reach the Sophos LiveConnect Service for more than 30 minutes. " I'm not sure how to troubleshoot this. I tried the suggested steps: Configuration, Network, Network Activity, Test. The test generates an exclamation…

I have the Sophos Web Appliance. We are experiencing some issues starting today. Most all websites are being categorized as "Uncategorized" which we block. Site like Microsoft.com, aaa.com, sears.com are categorized incorrectly. Is there an issue going…

I use a virtual Sophos Web Appliance version 4.2.1.3. Under reports I need to deactivate the possibility to get the information about visited sites, bandwidth usage and download volume for individual users. I need to do this because of local data protection…

It would be nice if there was an override button on the blocked web pages, where administrative users can simply enter there username, password and a time to temporarily override a blocked page.

Hello, We send "Sophos Web Appliance User Access Request" emails to automatically be sent to a helpdesk inbox. This also is the same area that sends "Automated Alert" emails so any errors automatically generate tickets in our helpdesk inbox. Would it…