Hi, I want to use email gateway to be able to check incoming & outgoing mails in Sophos Central. Until now Sophos Central only captures the incoming mails. Mailing as well as the domain are not running at O365 but another provider.I have deposited the…

I would like to recommend the ability to sort by subject in the quarantined messages area of the email gateway. Currently, I am only able to sort by date, sender, recipient, and reason.

Is email gateway/sophos central able to add a another domain azure ad sync? So i can have multiple clients and domains under my sophos central /email gateway?

Failed to send mail to some domain with error: relay=mail.xxx [xxx.xxx.xx.xx]:25, delay=32, delays=0.16/0/32/0, dsn=4.4.2, status=deferred (lost connection with mail.xxxx [xxx.xxx.xxx.xxx] while receiving the initial server greeting)

Any thoughts about running SEA VM on SSDs? Discuss. [C]

Is there a way to have quarantined messages viewed in the portal to show the actual view/look of the email? Many times, it only shows HTML code. Our two previous filter companies would show the view. Now, we have to sort our way through the code to see…

Our associates keep marking some messages that have been delivered to their mailbox as spam but SEA keeps delivering to them. The "Report as Spam" KB ( http://sea.sophos.com/webhelp/sea/concepts/SubmitSpam.html ) isn't working the way it should. How can…

Hello, We are testing out the SPX functionality of SEA and really like it. One issue that we are trying to understand is for an attachment (say an Excel file) that is embedded in the SPX PDF and the end-user views the SPX PDF on a mobile device, Iphone…

Hi, I would like to enforce TLS encryption for all email communication between our domain and another domain. We are using Sophos email appliance ES100. Could someone please help me on this. What is the prerequisites required for that? Do i need…

Sophos Email Appliance (SEA) is now officially supported on VMware ESXi version 6.x environments. ESXi 6.x was supported for some time, however product documentation did not reflect the correct supported ESXi versions. Product documentation was recently…

Can the community help out here? Can people please bump this thread if they would use a Hyper-V appliance if they could . I refuse to believe it is a hard or even costly exercise when the Appliance Operating System (FreeBSD) does support it.

Hey Community, The default Bulk rule on the email appliance only works on based on known bulk senders (MailChimp, SendGrid etc..). However there is a lot of mailing lists that do not use these services and this KB article will explain how to increase…

we have recently recived a bunch of emails that have attachments that are not in themselves malicious, but contain links to malicious sites with downloads, the files dont have the same names, and or links, but they all have filenames that match one of…

Hey Community, The Sophos Email appliance is quarantining email from an email service provider (For example, Amazon SES) because the email is being caught as bulk messaging. This could cause emails to be quarantined or take the configured action that…

hi all hope you are good. i need help regarding deployment of sophos with my cpenal .i want that all email will be filert out from sophos then goes to my existing server (cpanel).kindly help regrading this. how can i do this.

Hello, I am evaluating Sophos Email Appliance and I noticed some behavior that is really annoying. I receive a complaint that a spam was received and when I checked the sender's domain I discovered that there is no MX record what so ever for that…

Recently had a request from a user searching for an older message in their quarantine. The quarentine shows they have 22 messages. Page 2 should be showing messages 21-22 but it isnt. I have replicated this in IE11, Edge, Chrome and Firefox on multiple…

Dear all, I faced a serious problem by a client who are sending email to microsoft domains (live.com, outlook.com, hotmail.com, ...) SEA mail logs show a SMTP 250 exit code, but the email has never been delivered to the mailbox. The client's IT engineer…

I have a requirement to block email coming from a specific sender domain e.g. @domain.com and send it back to the senders address. Is this possible in the Sophos SEA? I've looked at the Allow/Block lists but there is only the option to Discard or…

Recently I have had the need to activate the remote support tunnel for an issue. I was asked to activate the remote support but for the love of everything dear to me I couldnt find it in the interface, so with my tail between my legs I e-mailed back…

Hi Community, When the Delay Queue feature is switched on, the Sophos Email Appliance (SEA) enters an 11-day learning routine to determine the organization’s normal email behavior. It records IP addresses to build a history database and highly-accurate…

Dears, A customer must upgrade the version of the virtual hardware from 7 to 11 because the backup software requires this VM version. Is there any known issue performing this upgrade. Thank you and kind regards, Enrico Giacomin

Hi, I am having a Sophos email appliance ES100 in our environment and would like to purchase or configure another appliance to built a cluster for redundancy. Before going forward, Could anyone please clarify. What will be best solution to built a…

Hi, is there a way to Throttle emails on email appliance? for example I'am sending a bulk messages for advertising with approximately 20k email messages. Can I set a policy/setting that queues the mail messages and send it by batch? or lets say 500…

We are implementing Data Control Policies on our new ES5000's. While we want these policies to apply and take action in most cases, we have an application that also generates emails that we would like to have exempted from these policies. We can see no…