Does anyone have a replacement recommendation for SEA? We use DLP, content filtering (offensive language, etc.), URL protection, and banners. I have not been too impressed with the Sophos cloud replacement (mail security). I had assumed Sophos had an…

On our SEA, (V4.5.3.2) that is part of a cluster of 2, the dashboard shows that there are messages in quarantine, and that quarantine is "~32%" full, and that the age of quarantine is 27 days However, when I search for messages in quarantine, going…

Failed to send mail to some domain with error: relay=mail.xxx [xxx.xxx.xx.xx]:25, delay=32, delays=0.16/0/32/0, dsn=4.4.2, status=deferred (lost connection with mail.xxxx [xxx.xxx.xxx.xxx] while receiving the initial server greeting)

Any thoughts about running SEA VM on SSDs? Discuss. [C]

If we let users opt-out of bulk message checking, what exactly does this do? Would the messages still be tagged as BULK? Right now we have Bulk going to quarantine. Does it bypass it and go to their inbox? Thanks, John

Is there a way to have quarantined messages viewed in the portal to show the actual view/look of the email? Many times, it only shows HTML code. Our two previous filter companies would show the view. Now, we have to sort our way through the code to see…

Some replies from clients to emails we sent are being quarantined. How do I correct this? Does the system learn what addresses we are sending to or anything? Our users are having to manually approve the sender which is not what we had expected of the…

Hello, We are testing out the SPX functionality of SEA and really like it. One issue that we are trying to understand is for an attachment (say an Excel file) that is embedded in the SPX PDF and the end-user views the SPX PDF on a mobile device, Iphone…

Sophos Email Appliance (SEA) is now officially supported on VMware ESXi version 6.x environments. ESXi 6.x was supported for some time, however product documentation did not reflect the correct supported ESXi versions. Product documentation was recently…

Can the community help out here? Can people please bump this thread if they would use a Hyper-V appliance if they could . I refuse to believe it is a hard or even costly exercise when the Appliance Operating System (FreeBSD) does support it.

we have recently recived a bunch of emails that have attachments that are not in themselves malicious, but contain links to malicious sites with downloads, the files dont have the same names, and or links, but they all have filenames that match one of…

Hi, I am currently using a Sophos SEA to filter mail to our Exchange 2007 server. Our ultimate goal is to migrate (hopefully seamlessly) to O365 in Microsoft cloud using Sophos cloud for spam filtering. I plan to setup a shared namespace with…

Hi, Using the SEA, I have already configured the standard blocklist to quarantine various messages and do not want to change this. However - I have a domain I would like to discard all traffic from. I have added the domain to a phrase filter…

Recently I have had the need to activate the remote support tunnel for an issue. I was asked to activate the remote support but for the love of everything dear to me I couldnt find it in the interface, so with my tail between my legs I e-mailed back…

Hello Everyone, I am planning to deploy SEA for our Mail Security and currently have Exchange 2013 (1x MB/CAS Server and 1x Edge Server). Incoming SMTP is NATed to Edge Server (In/Out) and the Send Connector has Edge as the outgoing mail server. …

Hi Everyone, Wondered if anyone has any feedback or help on the Sender Genotype functionality? I have been testing it but find 95%+ of the emails that are blocked are genuine? Upon tracking the logs - Example: The sender is using a gmail.com account…

Our team is currently investigating reports from this morning regarding the Sophos Email Appliance & Pure Message for Unix installations reporting Data Update failures. Our team has set this to High Priority and is actively working on resolution. …

We are implementing Data Control Policies on our new ES5000's. While we want these policies to apply and take action in most cases, we have an application that also generates emails that we would like to have exempted from these policies. We can see no…

Hi All, I am having some issues parsing the logs from the appliance i've got the majority off them sorted, its just the Message log I am having issues with. Can anyone point me in the direction of a document or let me know what the fields are in log…

Hi Everyone, We are about to configure NetScaler to Load balance (internally) the traffic between two clustered appliances and I wonder if anyone else did it using NetScaler or another LB solution and what recommendations would you have in regards to…

I had problem when try to sync Directory Service with Active Directory using auto detect method. Error message "Unable to detect LDAP alias attribute" anyone know about this?

Our SEA automatically upgraded to 4.2.0.2 overnight and since then we cannot loginto admin interface (have tried IE, Chrome and Firefox) I have checked and mail is routing through device correctly and users can log into their Spam Console area. …