So for some reason I am the only one who is able to see more then just my inbox in the manage quarantined messages self service portal. I need to be able to replicate this for the other members of my team so they can see what gets stuck in the other service…

On our SEA, (V4.5.3.2) that is part of a cluster of 2, the dashboard shows that there are messages in quarantine, and that quarantine is "~32%" full, and that the age of quarantine is 27 days However, when I search for messages in quarantine, going…

Recently had a request from a user searching for an older message in their quarantine. The quarentine shows they have 22 messages. Page 2 should be showing messages 21-22 but it isnt. I have replicated this in IE11, Edge, Chrome and Firefox on multiple…

Recently discovered that some users are added senders/domains to their allow/block lists but the emails are still coming through. Come to find out all of the emails that went through were to one of their alias email addresses. I checked and verified…

I've got a few emails that have been quarantined in our email appliance. When I click on the email that's blocked and try and select 'info', the display is completely blank. Clicking on any of the other tabs (body/headers/info) is unresponsive. Thus,…