So for some reason I am the only one who is able to see more then just my inbox in the manage quarantined messages self service portal. I need to be able to replicate this for the other members of my team so they can see what gets stuck in the other service…

Hi, I want to use email gateway to be able to check incoming & outgoing mails in Sophos Central. Until now Sophos Central only captures the incoming mails. Mailing as well as the domain are not running at O365 but another provider.I have deposited the…

I would like to recommend the ability to sort by subject in the quarantined messages area of the email gateway. Currently, I am only able to sort by date, sender, recipient, and reason.

Is email gateway/sophos central able to add a another domain azure ad sync? So i can have multiple clients and domains under my sophos central /email gateway?

Hi Team, Is there any way to set the customized message to the sender / receiver in mail gateway for mail size exceeds currently We've configured our exchange 2010 to receive the mail attachment upto 25mb. Thanks

we have recently recived a bunch of emails that have attachments that are not in themselves malicious, but contain links to malicious sites with downloads, the files dont have the same names, and or links, but they all have filenames that match one of…

hi all hope you are good. i need help regarding deployment of sophos with my cpenal .i want that all email will be filert out from sophos then goes to my existing server (cpanel).kindly help regrading this. how can i do this.

Our team is currently investigating reports from this morning regarding the Sophos Email Appliance & Pure Message for Unix installations reporting Data Update failures. Our team has set this to High Priority and is actively working on resolution. …

Can anyone tell me requirements and tasks required to implement bi-directional Email encryption on appliance ES4000 Thanks

Hi! I've develop migraine in finding solutions for almost a month now.. I noticed that the mails logs (sender column) does not record the outbound mails but the sender's from external like Gmail can be logged. So basically there are email traffic…

Ich habe mit einem Partner Email Encryption mit PGP eingerichtet. Die Mails haben jetzt in der Betreffzeile: ***UNCHECKED*** Test e-Mail Verschlüsselung (PGP: Encrypted, Signed) Worauf bezieht sich das Unchecked, und was kann ich dagegen tun? Viele…

I recently ran into an issue with the Security Certificate, stating "The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect." Reviewing the certificate, it said the certificate was…

is there a recent increase in obvoius spam email getting through.

How can I change the SMTP destination recipient limit to more than 99? I want up to 5000.

Anyone else having problems with delay queue execution? The delay queue will fill up with 100's emails that are all the same and it's obvious snowshoe spam. This happens several times a day in spurts but on the second scan these emails are not determined…

Hi We are experiencing various timeout problems after installing the Sophos E-Mail Appliance. The installation occured this Monday, by Wednesday we had 36 e-mails in our queue all with similar error notifications, i.e.: - Lost connection with mail…

Hello, is it possible to get a hyper-v image of the Sophos E-Mail appliance? I tried to convert the ESXi VMDKimages to Hyper-V Vhd's with little success. After booting the first VHD the (bsd)? OS crashed while trying to find the correct mountpoint…

Hello, how can i renew or change the license details? i can't find it anywhere. The VEAs are 4 VMs (Unix based) in clustering. on the VEA Webinterface (https://ip:18080) there is no option to change the license only in the "help-menu" i can klick "about…

Can we be allow to create policies related to the rate at which emails are allowed to pass through the appliance, by sender? This is particularly for outbound email to avoid getting on blacklists, due to users falling pray to phishing email attacks.

It would be useful to have a text variable and a hyperlink variable. For example: The variables, %WQTEXT% and %WQHREF%. If these are null, the page looks the same. If the variables are not null, the variables are inserted in-line with the html code…

Hello, I have a short question about the Sophos Add-In for MS Outlook. After the go live of our Sophos Email Appliance users screamed desperately for an Outlook Add-In to mark emails as Spam. With our old SonicWall solution they had the possibility…

Hello, can somebody elaborate difference in detection engines/security between UTM and Email gateway? I am interested in security differences. Damir