I'm using the recommended Sophos Settings, I changed it to Manual to look for smime.p7s and its not listed so I changed it back. I made a keyword rule for smime.p7s today and set to log and to continue processing, but I am not sure if the Attachment…

Hi all, are troubleshooting a scenario with possible wrong marked banners to email and wonders about this feature; will smart banners only be tagged based on the active choices in sender check? Meaning if only Dmark are selected in Sender Check, will…

We are having a few issues with impersonation emails where they are coming in with a From Address with the correct domain but a reply address from gmail. I have logged this several times but they never seem to come up with a solution. We have SPF and…

Hi, I'm using G Suite. Is there a way to protect only selected emails/users if I'm going to use Central Email Gateway? Thanks!

Hello Folks, I am setting up DKIM in Central. So far I was able to verify the record and believe it is now showing for the domain when I am doing a look-up in mx-toolbox. My question is for what do we do with the DKIM in Office 365 . I have that enabled…

We just setup Sophos Email Gateway on top of GSuite... everything works, followed the setup and turn on all warnings Spam Filtering - turned on tag subject line End-user message settings - turned on all smart banners Sender Check - turned on tag…

Do I need to add all of my GSuite gmail mailboxes before I initialize Sophos Email and gateway, or can I add sets of groups one at at time, without interrupting mail flow? I will be intergating with GSuite.

Hi, I'm still new in Central Email, after I deployed the solution I got this messages a lot. I'm using G Suite. Is there a ways to prevent this in the future? Thanks!

Hi, I am trying to setup DKIM. I goto the protal and create the key etc and it gives me the name and key, i pop these into a txt record in my DNS and sometime later nothing happens. the name is quite long sophos757e65a5f75148e1aa230e0f1070951c._domainkey…

Microsoft have announced that Exchange Sub-Addressing will be coming shortly. As I understand this, it is the ability to have additional addresses for filtering of emails. So, if you had fred@sophos.com , Fred might want to have fred+marketing@sophos…

Hello everyone, we want to use Sophos Central Mail in our company. My goal is to allow users to sign in to Self Service Portal with M365 Credentials, in order to check their quarantine folder. I've set up Sophos Central to log in with M365 as described…

We have moved one customer to Sophos Central Email Gateway. Since then all valid signed emails arrive at the customer's server as untrustworthy. Sophos Central Email Gateway apparently makes changes to the emails in such a way that it invalidates…

Sophos Smart Banner Coming for Internal Emails (Domains added) Hi Team, We are receiving Sophos Smart Banners for our Internal Domains Added. Earlier we never got banners on our internal domains, but suddenly since 2-3 days we facing these banners…

Hi, I've read a few threads about the default DLP policy incorrectly quarantining emails based on attachments. I have a few users that "require" the ability to send and receive macro enabled excel files .xlm I put those handful of users in a group…

Hi, Im trying to get SPX (Secure PDF Exchange) implemented for some clients that are on 365 but am having issues. Initially I was going to use an apliance but only after weeks of speaking to various peopel did it become clear that its not very practical…

Hi, we are currently testing Sophos Central E-Mail. I just setup a test-domain on our office 365 tenant for testing purposes and configured everything. One of my test-messages has failed ("Delivery failed DSN code: 5.4.1"). The reason was a configuration…

We have a Phishing/Scam reporter that users can click on in Outlook and it sends a message off to our SCAM training/research provider with teh suspected scam email attached. What we are finding is that the outbound message gets blocked and deleted. …

Hello All, Which order policies get scan on central email gateway? (allow/block, spam, vip....)

Emails keep getting quartered in under DLP violation, however the file is not in the policy! Support haven't come back to me in weeks and seem to ignore my emails. Any ideas ? Policy: Base Policy Rule: Attachment file types (Inbound…

Hi all, I was wondering if anyone could help. We have a customer that uses Sophos Mail and they have the Sophos Report Button in Outlook. We are using phishing training from a third party provider (NOT Sophos Phish Threat) and despite us having whitelisted…

I am going to try and post this on the community hoping that it saves someone some time and headache. Sophos has finally just released the ability to sign outgoing mail with DKIM. The instructions are missing a very important piece of information. When…

Hallo zusammen, ich stehe vor einem Problem wo unsere Absender, Bayerische Rote Kreuz, ständig auf die Blacklist landet. Für die Ausnahme brauche ich aber ein eindeutigen Platzhalter, z.B. @kvrottal-inn.brk.de. Die Standorte sind aber sehr unterschiedlich…

Hi, it's been few weeks since our email gateway has changed behavior, and is filtering quite all attachments in the email. with the DLP active with Sophos List, it starded filtering even doc, xls, docx and xlsx. i did some test using these files containing…

Hi Does someone have an idea about syncing google email and Sophos Central Email Gateway for email address ? Is it true that Sophos Central Email Gateway does not have an API ?

This would be great so that you can add the Epic patient ID number. and other indicators that are specific to our organization.