Sorry in advance if this has already been asked/answered before..... Current Sophos configuration: we are using Sophos email flow rules for inbound and outbound email. We are NOT relaying email through Sophos email server. Everything is working as…

Hello Community, is there any way to get the effective URL from the masqueraded URL, which is provided by Sophos Mail Protectio in incoming E-Mails. For Example: https://www.sophos.com/de-de/products/sophos-email Is being converted to …

Hello, at the moment it is only possible to allow curtain domains for the url protection. That´s nice for things like sharepoint and so on. But one thing that we think is realy missing at the moment is, that there is no block list for the url…

I haven't been able to find a clear answer on this anywhere, so I'm hoping someone can offer some clarification. The Secure Message policy allows you to define TLS settings for both incoming and outgoing email messages. It also allows you to fallback…

Hello, I received a message from a user saying that he had been sent an email with a link to a document. This user regularly receives emails from this sender, but the documents are usually PDFs. The user has now downloaded the document, but the file…

Hello Team, One of our customers is looking for Sophos Email Security. They are currently using G-Suite with 60 users. Please find some relevant questions related to this. Here, I have shared a few queries about email security. These will help us…

Hello Team, I have a doubt about Sophos Email Security. Does it support G Suite, or does it only support Microsoft 365? One of our end customers is using email services from G Suite.

Hi, I'm struggling with the quarantine email, since we received a few emails that were sent to quarantined due to "Authentication failure / DMARC". Im not undestanding at forst it shows: spf=softfail smtp.mailfrom=XXXXXXX@usanainc.com ; dkim=none; dmarc…

We recently sent out links to our beta page that was created by a local development team. We haven't had any issues but suddenly one of our recipients got the alert below. My larger concern is that it's been blacklisted by Sophos (hopefully not any others…

Hi, I would like to block inbound emails by email domain extension, for example: .ru .cn Now i'm blocking by domain, but i would like to block by domain extension. Thanks Nuno Mota

Hi, On 9th August, I performed some testings and deleted my personal SMIME cert from External S/(MIME Certificates in Central to check the signing/ecnrypting again. After sending a singed email to my work address, i realized, that Central is not extracting…

Hello everyone, Is there a way to prevent smart banners from being removed when sending signed mails? Our current problem is, that sophos automatically removes smart banners in signed mails, which of course invalidates the signature (the mails are…

Hello everyone, yesterday I tried to create a exclusion for *.pkpass files. Sophos recognizes this file format as a certificate and blocks it according to Sophos's predefined list. What I have tried so far: Creating a new "Attachment file type rule…

Hi, Besides the fact that there is a ticket open already: Is anyone here using S/MIME certs with public CA in Central Email and have customers receiving empty signed or encrypted meeting requests in their Outlooks due to the fact that these are Signed…

Hallo zusammen, Ich hoffe mir kann jemand helfen. Ich versuche den ganzen Tag schon diese Central E-Mail Protection einzurichten, leider ohne Erfolg. Die Döman-Synchronisation schlägt immer fehl. Ich habe dies nach dieser Anleitung https://www…

We've been having a...challenging interaction with a Sophos support staffer who says that the VIP impersonation feature does not check display names, only email addresses. This doesn't make sense, so I'm hoping the community can confirm this is not true…

Hi guys, I would like to know if I can only synchronize users with active mailboxes or if I can synchronize for the domain I want? I already tried some conditions, but it didn't work as expected.

Hello, this seems like such a simple and obvious function to be API enabled but after exhaustive searching it appears that its not. Is there any chance email inbound allow/block updates will be API enabled in the future? Thanks Scott

Hi I'm using the attachments encryption, so the other side gets html file, and he need to enter password to open. How can I sent the password to a lot of recipients, more than 100? Today I'm sending via SMS or WhatsApp. Shay

My organization uses Microsoft 365 with Sophos Central Email Security as the email filter. The DLs contain both internal and external email addresses, such as Gmail or Yahoo. When I send email from an internal address to the DL, everything gets delivered…

Hallo zusammen, ich stehe vor einem Herausforderung mit dem Spamfilter von Sophos Central Email Advanced in Verbindung mit Microsoft Exchange Online (Hybrid). Momentan konkurrieren beide Systeme mit separaten Quarantänen – eine Situation, die…

We have recently switched over the to Sophos Portal Encryption for our secure emails. We send many of our clients emails securely through this portal and it has been great so far, except for when it comes to password troubles. Sometimes these clients…

We've just had so many problems with Microsoft quarantining and blocking emails using Mailflow mode, so we made the decision to switch to Gateway mode. Since doing that, we've been inundated with SPAM. Emails that obviously used to be deleted by Microsoft…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Information Requirements…

is there a way to verify a 2nd mailserver as trusted without getting header anomaly triggered? We got an external mail service (Amazon SES) for sending mail batches for newsletter etc. Some of those mails will be send towards internal which tiggers a…